Guest Services Executive - Front Office Job Vacancy in UAE Dubai
Posted date [2025-05-29]
(ID: 35149)
 |
About the Company Jumeirah Group, a global pioneer in luxury hospitality and part of Dubai Holding, manages an iconic collection of 31 world-class properties and 33 signature dining experiences across the Middle East, Europe, Asia, and Africa. Established in 1999 with the launch of the legendary Burj Al Arab in Dubai, Jumeirah has redefined five-star hotel standards and continues to set benchmarks for beachfront resorts, premium city hotels, and exclusive residences. Known for its warm Emirati-inspired service and outstanding guest experiences, Jumeirah offers career opportunities in Dubai and across its international locations, making it a preferred employer for hospitality professionals in the UAE. Whether you\'re passionate about fine dining, hotel operations, or customer service excellence, Jumeirah provides a dynamic and growth-oriented environment to elevate your career in the UAE\'s competitive hospitality sector. Apply now to be part of one of Dubai’s most admired luxury hotel brands.... |
Guest Services Executive - Front Office
Job Overview
Jumeirah Al Naseem, part of the iconic Madinat Jumeirah resort in Dubai, is hiring a Guest Services Executive to support front office operations. This pivotal role offers the chance to deliver luxury service to international guests while working in one of Dubai’s most prestigious beachfront properties.
Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Hospitality / Travel
Salary: 7000-9000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full-Time
Job Overview
As a Guest Services Executive (Receptionist), you will manage check-in and check-out services, respond to guest inquiries, and coordinate special requests. Your presence will define the first impression of every visitor to Jumeirah Al Naseem, ensuring a smooth and memorable experience.
Key Responsibilities
* Welcome guests and manage all arrival/departure procedures, including payment processing and room allocations
* Maintain guest confidentiality and uphold Jumeirah standards in communication and service
* Handle phone, email, and in-person inquiries promptly and professionally
* Promote resort offerings through accurate information and suggestive selling
* Assist in booking spa appointments, health club services, and guest experiences
* Address guest complaints confidently and escalate issues when necessary
Job Requirements
* 1–2 years’ experience in a front office role at a luxury 5-star hotel
* Fluent in English and German (spoken and written)
* Proficient in Opera Cloud and Microsoft Office suite
* Excellent interpersonal and problem-solving skills
* Ability to thrive in a multi-cultural, fast-paced environment
What We Offer
* Competitive tax-free salary paid in AED
* Company-provided accommodation and annual flights home
* Full medical insurance including life coverage
* Discounts on F&B and stays at Jumeirah properties worldwide
* Paid leave, performance-based incentives, and development opportunities
About the Company
Jumeirah Al Naseem is a part of Madinat Jumeirah, a luxurious mega-resort combining traditional Arabian charm with modern hospitality. With its serene waterways, private beach, and access to over 50 restaurants and boutiques, Al Naseem sets the benchmark for premium guest experiences in Dubai. As a member of the Jumeirah Group, it exemplifies excellence in service, innovation, and cultural richness.
Job Overview
Jumeirah Al Naseem, part of the iconic Madinat Jumeirah resort in Dubai, is hiring a Guest Services Executive to support front office operations. This pivotal role offers the chance to deliver luxury service to international guests while working in one of Dubai’s most prestigious beachfront properties.
Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Hospitality / Travel
Salary: 7000-9000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full-Time
Job Overview
As a Guest Services Executive (Receptionist), you will manage check-in and check-out services, respond to guest inquiries, and coordinate special requests. Your presence will define the first impression of every visitor to Jumeirah Al Naseem, ensuring a smooth and memorable experience.
Key Responsibilities
* Welcome guests and manage all arrival/departure procedures, including payment processing and room allocations
* Maintain guest confidentiality and uphold Jumeirah standards in communication and service
* Handle phone, email, and in-person inquiries promptly and professionally
* Promote resort offerings through accurate information and suggestive selling
* Assist in booking spa appointments, health club services, and guest experiences
* Address guest complaints confidently and escalate issues when necessary
Job Requirements
* 1–2 years’ experience in a front office role at a luxury 5-star hotel
* Fluent in English and German (spoken and written)
* Proficient in Opera Cloud and Microsoft Office suite
* Excellent interpersonal and problem-solving skills
* Ability to thrive in a multi-cultural, fast-paced environment
What We Offer
* Competitive tax-free salary paid in AED
* Company-provided accommodation and annual flights home
* Full medical insurance including life coverage
* Discounts on F&B and stays at Jumeirah properties worldwide
* Paid leave, performance-based incentives, and development opportunities
About the Company
Jumeirah Al Naseem is a part of Madinat Jumeirah, a luxurious mega-resort combining traditional Arabian charm with modern hospitality. With its serene waterways, private beach, and access to over 50 restaurants and boutiques, Al Naseem sets the benchmark for premium guest experiences in Dubai. As a member of the Jumeirah Group, it exemplifies excellence in service, innovation, and cultural richness.
