Guest Services Executive - Front Office Job Vacancy in UAE Dubai
Posted date [2025-05-29]
(ID: 35150)
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About the Company Jumeirah Group, a global pioneer in luxury hospitality and part of Dubai Holding, manages an iconic collection of 31 world-class properties and 33 signature dining experiences across the Middle East, Europe, Asia, and Africa. Established in 1999 with the launch of the legendary Burj Al Arab in Dubai, Jumeirah has redefined five-star hotel standards and continues to set benchmarks for beachfront resorts, premium city hotels, and exclusive residences. Known for its warm Emirati-inspired service and outstanding guest experiences, Jumeirah offers career opportunities in Dubai and across its international locations, making it a preferred employer for hospitality professionals in the UAE. Whether you\'re passionate about fine dining, hotel operations, or customer service excellence, Jumeirah provides a dynamic and growth-oriented environment to elevate your career in the UAE\'s competitive hospitality sector. Apply now to be part of one of Dubai’s most admired luxury hotel brands.... |
Guest Services Executive - Front Office
Job Overview
Jumeirah Al Naseem, a premier beachfront hotel within the Madinat Jumeirah resort in Dubai, is hiring a Guest Services Executive (Receptionist) fluent in English and Italian. This luxury hospitality role offers the opportunity to be the face of an iconic hotel brand and contribute to unforgettable guest experiences in the heart of the UAE’s tourism capital.
Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Hospitality / Travel
Salary: 7000-9000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full-Time
Job Overview
As a Guest Services Executive, you will manage front desk operations, including guest check-ins and check-outs, payment handling, and personalized service delivery. You’ll be a key contact for guests, ensuring every interaction reflects Jumeirah’s commitment to excellence and warmth.
Key Responsibilities
* Greet and assist guests during check-in, check-out, and throughout their stay
* Handle payments accurately while safeguarding guest privacy and preferences
* Communicate professionally through phone, email, and in-person interactions
* Cross-sell resort services such as spa bookings, health club access, and dining experiences
* Maintain deep knowledge of hotel facilities, SOPs, and guest experience standards
* Address concerns and resolve guest issues promptly and diplomatically
Job Requirements
* 1–2 years of front office experience in a luxury 5-star hospitality environment
* Fluency in English and Italian (verbal and written)
* Working knowledge of Opera Cloud and Microsoft Office tools
* Confident in managing guest complaints with empathy and professionalism
* Comfortable in a fast-paced, multicultural work setting
What We Offer
* Attractive tax-free salary in AED
* Shared accommodation and annual return airfare
* Premium health and life insurance coverage
* Generous F&B discounts and staff rates across Jumeirah hotels worldwide
* Career progression in a globally recognized hospitality group
* Incentives for high performers and comprehensive wellness benefits
About the Company
Jumeirah Al Naseem is a vibrant part of the iconic Madinat Jumeirah resort in Dubai. Blending contemporary design with Arabian hospitality, it delivers elevated guest experiences with access to private beaches, world-class dining, luxury spas, and stunning views of the Burj Al Arab. As a cornerstone of the Jumeirah brand, Al Naseem is committed to excellence, innovation, and cultural distinction in hospitality.
Job Overview
Jumeirah Al Naseem, a premier beachfront hotel within the Madinat Jumeirah resort in Dubai, is hiring a Guest Services Executive (Receptionist) fluent in English and Italian. This luxury hospitality role offers the opportunity to be the face of an iconic hotel brand and contribute to unforgettable guest experiences in the heart of the UAE’s tourism capital.
Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Hospitality / Travel
Salary: 7000-9000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full-Time
Job Overview
As a Guest Services Executive, you will manage front desk operations, including guest check-ins and check-outs, payment handling, and personalized service delivery. You’ll be a key contact for guests, ensuring every interaction reflects Jumeirah’s commitment to excellence and warmth.
Key Responsibilities
* Greet and assist guests during check-in, check-out, and throughout their stay
* Handle payments accurately while safeguarding guest privacy and preferences
* Communicate professionally through phone, email, and in-person interactions
* Cross-sell resort services such as spa bookings, health club access, and dining experiences
* Maintain deep knowledge of hotel facilities, SOPs, and guest experience standards
* Address concerns and resolve guest issues promptly and diplomatically
Job Requirements
* 1–2 years of front office experience in a luxury 5-star hospitality environment
* Fluency in English and Italian (verbal and written)
* Working knowledge of Opera Cloud and Microsoft Office tools
* Confident in managing guest complaints with empathy and professionalism
* Comfortable in a fast-paced, multicultural work setting
What We Offer
* Attractive tax-free salary in AED
* Shared accommodation and annual return airfare
* Premium health and life insurance coverage
* Generous F&B discounts and staff rates across Jumeirah hotels worldwide
* Career progression in a globally recognized hospitality group
* Incentives for high performers and comprehensive wellness benefits
About the Company
Jumeirah Al Naseem is a vibrant part of the iconic Madinat Jumeirah resort in Dubai. Blending contemporary design with Arabian hospitality, it delivers elevated guest experiences with access to private beaches, world-class dining, luxury spas, and stunning views of the Burj Al Arab. As a cornerstone of the Jumeirah brand, Al Naseem is committed to excellence, innovation, and cultural distinction in hospitality.
