Guest Services Executive – Jumeirah Beach Hotel – Dubai, UAE
Posted date [2025-08-28]
(ID: 37328)
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About the Company Jumeirah Group, a global pioneer in luxury hospitality and part of Dubai Holding, manages an iconic collection of 31 world-class properties and 33 signature dining experiences across the Middle East, Europe, Asia, and Africa. Established in 1999 with the launch of the legendary Burj Al Arab in Dubai, Jumeirah has redefined five-star hotel standards and continues to set benchmarks for beachfront resorts, premium city hotels, and exclusive residences. Known for its warm Emirati-inspired service and outstanding guest experiences, Jumeirah offers career opportunities in Dubai and across its international locations, making it a preferred employer for hospitality professionals in the UAE. Whether you\'re passionate about fine dining, hotel operations, or customer service excellence, Jumeirah provides a dynamic and growth-oriented environment to elevate your career in the UAE\'s competitive hospitality sector. Apply now to be part of one of Dubai’s most admired luxury hotel brands.... |
Guest Services Executive – Jumeirah Beach Hotel – Dubai, UAE
Role Summary
Jumeirah Beach Hotel is seeking a Guest Services Executive to join its Front Office team. The role is responsible for managing check-in and check-out processes, assisting with guest requests, and delivering personalized service that reflects Jumeirah’s luxury hospitality standards.
Job Details
Location: United Arab Emirates
Location: Dubai
Industry: Hospitality / Travel
Function: Front Desk / Reception
Salary: 5000–7000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
What You’ll Do
* Assist guests with check-in, check-out, pre-registration, and extended stay requests.
* Manage group bookings and ensure smooth arrivals and departures.
* Escort guests to rooms with the support of bell desk staff, ensuring professional and courteous service.
* Communicate rates and services accurately, applying upselling techniques to enhance guest experience.
* Handle cashiering functions, including foreign currency exchange and paid outs, while balancing the cash float.
* Anticipate guest needs and deliver solutions in line with Jumeirah’s service standards.
* Ensure guest privacy is protected and adhere to departmental policies and SOPs.
Ideal Profile
* Minimum of 2 years of front office experience in a 5-star hotel.
* Proficiency in Microsoft Office and Opera PMS (Cloud).
* Strong communication skills with fluency in English.
* Detail-oriented with excellent organizational and multitasking abilities.
* Guest-focused mindset with a commitment to luxury hospitality standards.
Why Join Us
* Competitive tax-free salary paid in UAE Dirhams.
* Generous F and B benefits and discounts on hotel stays worldwide.
* Comprehensive healthcare, life insurance, and paid leave package.
* Flights home and company-provided accommodation.
* Career development opportunities with Jumeirah Group’s global network.
About the Company
Jumeirah Group, part of Dubai Holding, operates 30 properties across the Middle East, Europe, Asia, and Africa. Jumeirah Beach Hotel, a family-friendly landmark on Dubai’s private beachfront, features 599 sea-facing rooms, private villas, award-winning restaurants, and leisure facilities. Known for its wave-shaped design, it remains one of Dubai’s most iconic luxury destinations.
Role Summary
Jumeirah Beach Hotel is seeking a Guest Services Executive to join its Front Office team. The role is responsible for managing check-in and check-out processes, assisting with guest requests, and delivering personalized service that reflects Jumeirah’s luxury hospitality standards.
Job Details
Location: United Arab Emirates
Location: Dubai
Industry: Hospitality / Travel
Function: Front Desk / Reception
Salary: 5000–7000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
What You’ll Do
* Assist guests with check-in, check-out, pre-registration, and extended stay requests.
* Manage group bookings and ensure smooth arrivals and departures.
* Escort guests to rooms with the support of bell desk staff, ensuring professional and courteous service.
* Communicate rates and services accurately, applying upselling techniques to enhance guest experience.
* Handle cashiering functions, including foreign currency exchange and paid outs, while balancing the cash float.
* Anticipate guest needs and deliver solutions in line with Jumeirah’s service standards.
* Ensure guest privacy is protected and adhere to departmental policies and SOPs.
Ideal Profile
* Minimum of 2 years of front office experience in a 5-star hotel.
* Proficiency in Microsoft Office and Opera PMS (Cloud).
* Strong communication skills with fluency in English.
* Detail-oriented with excellent organizational and multitasking abilities.
* Guest-focused mindset with a commitment to luxury hospitality standards.
Why Join Us
* Competitive tax-free salary paid in UAE Dirhams.
* Generous F and B benefits and discounts on hotel stays worldwide.
* Comprehensive healthcare, life insurance, and paid leave package.
* Flights home and company-provided accommodation.
* Career development opportunities with Jumeirah Group’s global network.
About the Company
Jumeirah Group, part of Dubai Holding, operates 30 properties across the Middle East, Europe, Asia, and Africa. Jumeirah Beach Hotel, a family-friendly landmark on Dubai’s private beachfront, features 599 sea-facing rooms, private villas, award-winning restaurants, and leisure facilities. Known for its wave-shaped design, it remains one of Dubai’s most iconic luxury destinations.
