Guest Services Executive - Spa and Wellness Hospitality Job Vacancy in UAE Dubai
Posted date [2025-06-01]
(ID: 35209)
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About the Company Jumeirah Group, a global pioneer in luxury hospitality and part of Dubai Holding, manages an iconic collection of 31 world-class properties and 33 signature dining experiences across the Middle East, Europe, Asia, and Africa. Established in 1999 with the launch of the legendary Burj Al Arab in Dubai, Jumeirah has redefined five-star hotel standards and continues to set benchmarks for beachfront resorts, premium city hotels, and exclusive residences. Known for its warm Emirati-inspired service and outstanding guest experiences, Jumeirah offers career opportunities in Dubai and across its international locations, making it a preferred employer for hospitality professionals in the UAE. Whether you\'re passionate about fine dining, hotel operations, or customer service excellence, Jumeirah provides a dynamic and growth-oriented environment to elevate your career in the UAE\'s competitive hospitality sector. Apply now to be part of one of Dubai’s most admired luxury hotel brands.... |
Guest Services Executive - Spa and Wellness Hospitality
Job Overview
Jumeirah Burj Al Arab, Dubai’s most iconic luxury hotel and a symbol of refined Arabian hospitality, is seeking a Guest Services Executive to join its renowned Assawan Spa team. This is a premium opportunity to deliver exceptional spa and wellness service experiences in a globally celebrated environment that redefines luxury.
Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Guest Services / Concierge
Salary: 7000-9000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full Time
Job Overview
As a Guest Services Executive at Assawan Spa, you will ensure every guest journey is seamless, personalized, and memorable. From greeting guests at the reception to managing spa room preparation and supporting high service standards, you will play a vital role in elevating the wellness experience at one of the world’s most luxurious spa destinations.
Key Responsibilities
* Greet, escort, and assist spa guests, maintaining a calm, professional, and welcoming presence
* Ensure cleanliness and readiness of spa treatment rooms and public areas to brand standards
* Handle guest inquiries, anticipate needs, and arrange amenities to exceed expectations
* Monitor guest satisfaction, resolve issues promptly, and escalate concerns when needed
* Maintain spa reception desk and supply stations with proper inventory and hygiene standards
* Adhere to HACCP and all Health, Safety, and Environment (HSE) protocols to ensure safe, top-tier service
Required Qualifications and Skills
* 2-3 years of experience in luxury hospitality, preferably within spa, wellness, or guest-facing roles
* Excellent communication skills and guest empathy in a multicultural setting
* Proactive, service-oriented, and well-organized, with attention to cleanliness and detail
* Familiarity with HSE and hygiene standards in hospitality environments
What We Offer
* Attractive tax-free monthly salary paid in AED
* Full access to F and B discounts and hotel rate privileges across Jumeirah Group
* Annual flight allowance, comprehensive health and dental coverage
* Life insurance, incentive schemes, and continuous learning opportunities
* A career within one of the world’s most admired luxury hospitality brands
About the Company
Jumeirah Group is a pioneer of modern Arabian hospitality, globally recognized for its luxury hotels, fine dining, and customer-first innovation. Burj Al Arab Jumeirah, the group’s flagship property, delivers legendary service, and unmatched elegance. Join a brand that shapes the future of luxury hospitality.
Job Overview
Jumeirah Burj Al Arab, Dubai’s most iconic luxury hotel and a symbol of refined Arabian hospitality, is seeking a Guest Services Executive to join its renowned Assawan Spa team. This is a premium opportunity to deliver exceptional spa and wellness service experiences in a globally celebrated environment that redefines luxury.
Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Guest Services / Concierge
Salary: 7000-9000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full Time
Job Overview
As a Guest Services Executive at Assawan Spa, you will ensure every guest journey is seamless, personalized, and memorable. From greeting guests at the reception to managing spa room preparation and supporting high service standards, you will play a vital role in elevating the wellness experience at one of the world’s most luxurious spa destinations.
Key Responsibilities
* Greet, escort, and assist spa guests, maintaining a calm, professional, and welcoming presence
* Ensure cleanliness and readiness of spa treatment rooms and public areas to brand standards
* Handle guest inquiries, anticipate needs, and arrange amenities to exceed expectations
* Monitor guest satisfaction, resolve issues promptly, and escalate concerns when needed
* Maintain spa reception desk and supply stations with proper inventory and hygiene standards
* Adhere to HACCP and all Health, Safety, and Environment (HSE) protocols to ensure safe, top-tier service
Required Qualifications and Skills
* 2-3 years of experience in luxury hospitality, preferably within spa, wellness, or guest-facing roles
* Excellent communication skills and guest empathy in a multicultural setting
* Proactive, service-oriented, and well-organized, with attention to cleanliness and detail
* Familiarity with HSE and hygiene standards in hospitality environments
What We Offer
* Attractive tax-free monthly salary paid in AED
* Full access to F and B discounts and hotel rate privileges across Jumeirah Group
* Annual flight allowance, comprehensive health and dental coverage
* Life insurance, incentive schemes, and continuous learning opportunities
* A career within one of the world’s most admired luxury hospitality brands
About the Company
Jumeirah Group is a pioneer of modern Arabian hospitality, globally recognized for its luxury hotels, fine dining, and customer-first innovation. Burj Al Arab Jumeirah, the group’s flagship property, delivers legendary service, and unmatched elegance. Join a brand that shapes the future of luxury hospitality.
