Gym & Spa Receptionist Indoor-Outdoor Job Vacancy in UAE Dubai
FIVE Hotels and Resorts includes the Dare-To-Be-Different FIVE Palm Jumeirah, the Uber-Cool FIVE Jumeirah Village, the Swiss-Chic-Meets-Dubai-Glam FIVE Zurich, and Dubai’s Most Glam Beach Resort, FIVE LUXE. FIVE is a Thriving Community of like-minded individuals that are laser-focused on their Disruptive Goals. Join a team of passionate FIVE Tribe Members and deliver ‘FIVE-Star’ service, enjoy exceptional growth opportunities and experience a vibrant environment where the FIVE party never stops!... |
Join the FIVE Tribe - and Get Ready to Make Waves.
The Candidate
A Driven Self-Starter, you have Excellent Communication, Leadership and Organizational Skills. As an Astute Creative and Critical Thinker, you can Conceptualize and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A Can-Do! Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.
Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other FIVERs and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our ReFIVE Spa Team as a Gym & Spa Receptionist (Indoor-Outdoor) will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!
What Were Looking For
Previous experience in the Gym and Spa Industry will be Advantageous, demonstrating a Strong Commitment to Luxury Service Standards.
Creative Solutions and takes Ownership of all duties and tasks assigned, while ensuring an unparalleled Journey at FIVE.
Becomes an integral part of the FIVE Tribe, constantly pushing boundaries and setting new standards as a dedicated FIVER.
Strong familiarity with and understanding of how to Safely Use and Maintain gym equipment.
Comprehensive understanding of Health and Safety Regulations, Safety Standards, and Best Practices in Gym and Spa Operations.
Executes tasks with a Commitment to Safety, exercising prudence and maintaining an organised work environment to ensure a Secure and Tranquil experience for Guests.
Should be willing to work outdoors
Remarkable Time Management and Multi-Tasking skills to deliver a FIVE-Star Experience for our Guests, even under pressure.
A hands-on attitude, fuelled by a Can-Do! Spirit.
Key Responsibilities
Answers telephone calls Promptly and with FIVE-Styled flair, providing Guests with Precise information.
Handles Guests' questions and concerns with Utmost Professionalism and Courtesy, setting the Gold Standard in Luxury Service.
Provides Bespoke guidance to Guests regarding the Procedures at the Gym and Spa.
Assists in gathering Guest Feedback on Service Quality to elevate Service Standards to the Next Level.
Ensures that all check-in, check-out, and payment Procedures are Meticulously handled in accordance with FIVEs Industry-Leading policies.
Opens and closes the Gym and Spa Punctually and Efficiently.
Maintains comprehensive Records of all Guests.
Maintains a Lavish Reception area that is Impeccably Clean and Welcoming for Guests.
Ensures a Stunning Front Desk area that is clean, organised, and conducive to Smooth movement.
Monitors and Reports Maintenance needs Promptly to ensure all Gym and Spa operations are Top-Notch.
Promotes Award-Winning Spa Services actively, including spa treatments, services, sessions, and retail products, along with programmes, promotions, and discounts.