Hostess - Imperial Services
Posted date [2026-08-04]
(ID: 49062)
 |
Atlantis Dubai is located at the centre of the famous Palm Island, in one of the world’s most cosmopolitan cities, Dubai. The resort truly embodies an integrated entertainment destination concept with its innovative awe-inspiring experiences across stay, food & beverage, nightlife, attractions and wellness. |
Job Description and Requirements
Hostess - Imperial ServicesJob Snapshot
Role: Hostess - Imperial Services
Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Host-Hostess
Experience: Minimum 2 years preferred
Job Type: Full-time
Position Overview
The Hostess - Imperial Services position in Dubai, United Arab Emirates, is a guest-facing opportunity within the Hospitality industry. Atlantis The Palm seeks a polished and engaging professional to welcome restaurant guests, manage table flow, communicate waiting times, and create an excellent first and final impression.
Job Details
Country: United Arab Emirates
City: Dubai
Industry: Hospitality
Function: Host-Hostess
Salary: AED 3000-5000 per month
Estimated salary range based on similar jobs in Dubai; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Context
As the first point of contact at Imperial Services, the Hostess shapes each guest\'s arrival and departure experience. The position combines warm hospitality with accurate reservation handling, waiting-list coordination, and close
collaboration with the restaurant team in a busy luxury resort environment.
Key Responsibilities
* Welcome guests promptly and courteously upon arrival.
* Create a polished first impression through professional appearance and attentive service.
* Confirm reservations and gather relevant seating information.
* Inform guests accurately about expected waiting times.
* Maintain and monitor the restaurant waiting list.
* Coordinate table availability with service and restaurant-management teams.
* Escort guests to their assigned tables.
* Introduce dining areas and provide basic venue information when appropriate.
* Engage guests in natural and professional conversation.
* Respond to routine questions and direct special requests to the appropriate colleague.
* Keep the entrance, reception desk, and waiting area organized.
* Support a smooth and balanced seating flow during busy periods.
* Communicate guest preferences and concerns to the restaurant team.
* Remain calm, efficient, and positive in a fast-paced setting.
* Thank guests and offer a warm farewell as they leave.
* Participate in internal and external food and beverage training.
Ideal Profile
* Approximately 2 years of experience in a comparable guest-service position.
* Previous employment in a luxury hotel or high-end restaurant is preferred.
* International hospitality exposure is advantageous.
* Excellent verbal communication and interpersonal skills.
* Warm, confident, and naturally engaging with guests.
* Able to handle waiting periods and seating expectations tactfully.
* Comfortable working in a high-volume luxury dining environment.
* Positive team player who coordinates well with restaurant colleagues.
* Organized and attentive when managing reservations and waiting lists.
* Flexible regarding shifts, weekends, evenings, and public holidays.
* Interested in strengthening food and beverage knowledge through training.
Skills Set
* Guest reception
* Restaurant hosting
* Reservation coordination
* Waiting-list management
* Table allocation
* Seating-flow control
* Luxury guest service
* Food and beverage operations
* Guest communication
* Complaint prevention
* Service coordination
* Reception-area organization
* High-volume restaurant operations
* Interpersonal communication
* Cultural awareness
* Teamwork
* Time management
Why Join Us
Atlantis offers a competitive tax-free salary in UAE Dirhams, comprehensive health insurance with dental coverage, annual flights home, life insurance, an incentive program, food and beverage privileges, and discounted rates across Kerzner properties. The position also includes internal and external training, career mobility, wellness initiatives, and opportunities to progress within an international luxury hospitality portfolio.
About the Company
Atlantis The Palm is an iconic Dubai resort operated by Kerzner International. Located on Palm Jumeirah, it features 1544 rooms and suites, celebrity-chef and Michelin-starred dining, a record-breaking waterpark, an aquarium housing 65000 marine animals, and Dolphin Bay. Its multicultural team of more than 6000 colleagues represents 129 nationalities and delivers luxury stays, dining, entertainment, and marine experiences.
Key Responsibilities
* Welcome guests promptly and courteously upon arrival.
* Create a polished first impression through professional appearance and attentive service.
* Confirm reservations and gather relevant seating information.
* Inform guests accurately about expected waiting times.
* Maintain and monitor the restaurant waiting list.
* Coordinate table availability with service and restaurant-management teams.
* Escort guests to their assigned tables.
* Introduce dining areas and provide basic venue information when appropriate.
* Engage guests in natural and professional conversation.
* Respond to routine questions and direct special requests to the appropriate colleague.
* Keep the entrance, reception desk, and waiting area organized.
* Support a smooth and balanced seating flow during busy periods.
* Communicate guest preferences and concerns to the restaurant team.
* Remain calm, efficient, and positive in a fast-paced setting.
* Thank guests and offer a warm farewell as they leave.
* Participate in internal and external food and beverage training.
Ideal Profile
* Approximately 2 years of experience in a comparable guest-service position.
* Previous employment in a luxury hotel or high-end restaurant is preferred.
* International hospitality exposure is advantageous.
* Excellent verbal communication and interpersonal skills.
* Warm, confident, and naturally engaging with guests.
* Able to handle waiting periods and seating expectations tactfully.
* Comfortable working in a high-volume luxury dining environment.
* Positive team player who coordinates well with restaurant colleagues.
* Organized and attentive when managing reservations and waiting lists.
* Flexible regarding shifts, weekends, evenings, and public holidays.
* Interested in strengthening food and beverage knowledge through training.
Skills Set
* Guest reception
* Restaurant hosting
* Reservation coordination
* Waiting-list management
* Table allocation
* Seating-flow control
* Luxury guest service
* Food and beverage operations
* Guest communication
* Complaint prevention
* Service coordination
* Reception-area organization
* High-volume restaurant operations
* Interpersonal communication
* Cultural awareness
* Teamwork
* Time management
Why Join Us
Atlantis offers a competitive tax-free salary in UAE Dirhams, comprehensive health insurance with dental coverage, annual flights home, life insurance, an incentive program, food and beverage privileges, and discounted rates across Kerzner properties. The position also includes internal and external training, career mobility, wellness initiatives, and opportunities to progress within an international luxury hospitality portfolio.
About the Company
Atlantis The Palm is an iconic Dubai resort operated by Kerzner International. Located on Palm Jumeirah, it features 1544 rooms and suites, celebrity-chef and Michelin-starred dining, a record-breaking waterpark, an aquarium housing 65000 marine animals, and Dolphin Bay. Its multicultural team of more than 6000 colleagues represents 129 nationalities and delivers luxury stays, dining, entertainment, and marine experiences.
