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Hostess – Luxury Restaurant and Guest Reception – Dubai, UAE

Posted date [2025-08-03]   (ID: 36619)
Gulf and UAE company jobs
For more than half a century, Accor has been continuously reinventing the hospitality business by making daring moves and challenging the status quo. Innovation, adaptability, and resilience are part of our DNA. Hand in hand with our partners, owners and all stakeholders, we anticipate and respond to global shifts and clients’ evolving needs, fostering growth and building value while honoring our responsibility and working in harmony with our commitment to a sustainable future....

Hostess – Luxury Restaurant and Guest Reception – Dubai, UAE

Position Overview
Queen Elizabeth II (QE2), Dubai’s one-of-a-kind floating hotel, is seeking a well-presented and guest-focused Hostess to welcome diners and coordinate front-of-house operations at one of its signature restaurants. This role is ideal for individuals with strong communication skills, restaurant experience, and a passion for delivering a refined guest experience in a historically rich hospitality setting.

Job Details
Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Food Services / Hospitality
Salary: 3500–5000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full Time

Job Overview – Guest Greeting and Front-of-House Coordination
As a Hostess, you will be responsible for creating a welcoming and organized dining experience by managing reservations, seating plans, and guest arrivals. You\'ll coordinate closely with the service team to ensure smooth table turnovers and personalized service for every guest. Your role will also include answering phone inquiries, managing to-go orders, and handling billing for specific guest transactions.

What You’ll Do

* Greet guests warmly upon arrival and provide estimated wait times as needed
* Monitor the restaurant’s waiting list and manage table allocations using the reservation system
* Maintain awareness of current promotions and assist with guest handoff to service staff
* Coordinate reservation details, special requests, and dietary preferences
* Answer incoming calls to assist with inquiries, reservations, or take-out orders
* Handle guest bills for to-go or non-dining transactions, verifying order details and processing payments
* Ensure all hostess station areas are clean, presentable, and stocked with menus or collateral
* Maintain a positive and professional attitude under pressure and during busy periods
* Bid guests farewell with courtesy and professionalism, ensuring a lasting impression
* Collaborate with waitstaff, kitchen, and management for seamless service

Ideal Profile – Professional and Guest-Focused

* Minimum 1 year experience in a hostess or guest services role in a hotel or upscale restaurant
* Proficiency in Micros POS system is preferred
* Fluent in English; other languages are a plus
* Strong guest interaction skills and telephone etiquette
* Calm, courteous, and presentable with strong attention to detail
* Hospitality background preferred with an understanding of seating flow and guest satisfaction
* Able to multitask, remain organized, and manage queues or unexpected guest flow
* Flexible with work shifts, including evenings, weekends, and holidays

Why Join Us – QE2 Careers in Dubai

* Be part of a legendary hospitality brand rooted in British maritime heritage
* Work aboard Dubai’s only floating hotel offering unique guest experiences
* Competitive compensation and employee benefits
* Opportunity to grow within a culturally diverse and service-oriented team
* Contribute to one of the UAE’s most iconic and historic hotel properties

About the Company
The Queen Elizabeth II (QE2) Hotel, permanently docked at Dubai’s Port Rashid, is the only floating hotel in the emirate. Blending historic elegance with modern luxury, QE2 features 447 rooms, dining outlets, and immersive heritage tours. As a prestigious hospitality destination, it offers employees the chance to work in a setting unlike any other—where tradition, innovation, and world-class service come together. Join QE2 and be part of Dubai’s living maritime history.


Job Title Hostess – Luxury Restaurant and Guest Reception – Dubai, UAE
Job Description Hostess – Luxury Restaurant and Guest Reception – Dubai, UAE

Position Overview
Queen Elizabeth II (QE2), Dubai’s one-of-a-kind floating hotel, is seeking a well-presented and guest-focused Hostess to welcome diners and coordinate front-of-house operations at one of its signature restaurants. This role is ideal for individuals with strong communication skills, restaurant experience, and a passion for delivering a refined guest experience in a historically rich hospitality setting.

Job Details
Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Food Services / Hospitality
Salary: 3500–5000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full Time

Job Overview – Guest Greeting and Front-of-House Coordination
As a Hostess, you will be responsible for creating a welcoming and organized dining experience by managing reservations, seating plans, and guest arrivals. You\'ll coordinate closely with the service team to ensure smooth table turnovers and personalized service for every guest. Your role will also include answering phone inquiries, managing to-go orders, and handling billing for specific guest transactions.

What You’ll Do

* Greet guests warmly upon arrival and provide estimated wait times as needed
* Monitor the restaurant’s waiting list and manage table allocations using the reservation system
* Maintain awareness of current promotions and assist with guest handoff to service staff
* Coordinate reservation details, special requests, and dietary preferences
* Answer incoming calls to assist with inquiries, reservations, or take-out orders
* Handle guest bills for to-go or non-dining transactions, verifying order details and processing payments
* Ensure all hostess station areas are clean, presentable, and stocked with menus or collateral
* Maintain a positive and professional attitude under pressure and during busy periods
* Bid guests farewell with courtesy and professionalism, ensuring a lasting impression
* Collaborate with waitstaff, kitchen, and management for seamless service

Ideal Profile – Professional and Guest-Focused

* Minimum 1 year experience in a hostess or guest services role in a hotel or upscale restaurant
* Proficiency in Micros POS system is preferred
* Fluent in English; other languages are a plus
* Strong guest interaction skills and telephone etiquette
* Calm, courteous, and presentable with strong attention to detail
* Hospitality background preferred with an understanding of seating flow and guest satisfaction
* Able to multitask, remain organized, and manage queues or unexpected guest flow
* Flexible with work shifts, including evenings, weekends, and holidays

Why Join Us – QE2 Careers in Dubai

* Be part of a legendary hospitality brand rooted in British maritime heritage
* Work aboard Dubai’s only floating hotel offering unique guest experiences
* Competitive compensation and employee benefits
* Opportunity to grow within a culturally diverse and service-oriented team
* Contribute to one of the UAE’s most iconic and historic hotel properties

About the Company
The Queen Elizabeth II (QE2) Hotel, permanently docked at Dubai’s Port Rashid, is the only floating hotel in the emirate. Blending historic elegance with modern luxury, QE2 features 447 rooms, dining outlets, and immersive heritage tours. As a prestigious hospitality destination, it offers employees the chance to work in a setting unlike any other—where tradition, innovation, and world-class service come together. Join QE2 and be part of Dubai’s living maritime history.
Post Details
Job Start Date
Salary from 3500.00
Salary to 5000.00
Number of Vacancies 1
Location Job Location -> UAE Dubai
Location City Dubai
    
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
Job Classification
Job Type Job Type -> Full-time
Industry Type Job Industry -> Hospitality
Job Function Job Functions -> Food Services
Employers Details
Company Accor Group
Contact Person HR Director
Designation HR Manager
Telephone +33145388600
Email anuj.chaudhry(at)accor.com