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When you think about Four Seasons, we hope unparalleled luxury comes to mind. But what is luxury, really? Our answer may surprise you.
To us, true luxury is a meaningful sense of belonging. It is a dedicated focus on how people want to be treated, grounded in the genuine care you experience during your stay and defined by an abundance of humanity and generosity. This starts with our passionate team, welcoming you to be the centre of our world, anywhere in the world – and always with a distinctly human touch.... |
Responsible for answering all housekeeping incoming telephone calls while ensuring maximum operating efficiency of the department by directing all requests properly.
Lead special projects to ensure the maintenance and improvement of the Housekeeping product and services.
Schedule room assignment boards in the system and check staffing levels for the following day.
Organize the Housekeeping office ensuring files are accurate and updated.
Monitors the completion of Traces and Special Requests.
Reviews guest profiles through internal systems and executes any request made for Housekeeping.
Expedites any guest requests as quickly as possible and notifies Housekeeping management of any issues.
Record any concerns and inform management team and/or properly resolve to ensure guest satisfaction.
Communicate any room and engineering issues. Follow protocol necessary to resolve
Assist with stripping, cleaning, and inspecting rooms as needed based on operational needs
Works harmoniously and professionally with room attendants, house attendants, laundry attendants and fosters strong relationships with them
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
What you bring
Minimum two years culinary or related work experience.
Excellent Computer skills.
High level of spoken and written English skills.
The ability to work in a fast-paced environment.
Excellent organizational and time management skills.
Effective communication skills.
What do we offer
Work Authorization
Competitive tax-free salary and service charge
End of service gratuity
Complimentary full board living accommodation in a high quality, well-resourced staff housing
Vibrant fitness facilities including gym and swimming pool
Free transportation to and from work
Medical and life insurance
Paid annual leave
Paid home leave tickets
Social and sporting events
Learning & Development Programs
Career opportunities and international transfer
Lead special projects to ensure the maintenance and improvement of the Housekeeping product and services.
Schedule room assignment boards in the system and check staffing levels for the following day.
Organize the Housekeeping office ensuring files are accurate and updated.
Monitors the completion of Traces and Special Requests.
Reviews guest profiles through internal systems and executes any request made for Housekeeping.
Expedites any guest requests as quickly as possible and notifies Housekeeping management of any issues.
Record any concerns and inform management team and/or properly resolve to ensure guest satisfaction.
Communicate any room and engineering issues. Follow protocol necessary to resolve
Assist with stripping, cleaning, and inspecting rooms as needed based on operational needs
Works harmoniously and professionally with room attendants, house attendants, laundry attendants and fosters strong relationships with them
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
What you bring
Minimum two years culinary or related work experience.
Excellent Computer skills.
High level of spoken and written English skills.
The ability to work in a fast-paced environment.
Excellent organizational and time management skills.
Effective communication skills.
What do we offer
Work Authorization
Competitive tax-free salary and service charge
End of service gratuity
Complimentary full board living accommodation in a high quality, well-resourced staff housing
Vibrant fitness facilities including gym and swimming pool
Free transportation to and from work
Medical and life insurance
Paid annual leave
Paid home leave tickets
Social and sporting events
Learning & Development Programs
Career opportunities and international transfer
