Housekeeping Supervisor - Hotel Operations
Posted date [2026-09-24]
(ID: 52313)
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For more than half a century, Accor has been continuously reinventing the hospitality business by making daring moves and challenging the status quo. Innovation, adaptability, and resilience are part of our DNA. Hand in hand with our partners, owners and all stakeholders, we anticipate and respond to global shifts and clients’ evolving needs, fostering growth and building value while honoring our responsibility and working in harmony with our commitment to a sustainable future.... |
Job Description and Requirements
Housekeeping Supervisor - Hotel OperationsJob Snapshot
Role: Housekeeping Supervisor
Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Hotel Management
Experience: Minimum 2 years in a similar role with a five-star hotel
Job Type: Full Time
Position Overview
The Housekeeping Supervisor in Dubai, United Arab Emirates will oversee daily housekeeping activities to maintain high standards of cleanliness, presentation and guest service throughout assigned hotel areas. The position combines inspections, team supervision, operational follow-up and coordination with Engineering, Front Office, Security and other departments. A strong eye for detail and previous supervisory experience in a five-star hotel environment are important for this role.
Job Details
Country: United Arab Emirates
City: Dubai
Industry: Hospitality
Function: Hotel Management
Salary: Not disclosed
Gender: No Preference
Candidate Nationality: Not specified
Job Type: Full Time
Work Arrangement: On-site
Housekeeping Operations
* Inspect housekeeping and service areas daily to ensure required cleanliness, hygiene and presentation standards are maintained.
*
Complete daily operational checklists and supervise their implementation.
* Ensure VIP arrivals and relevant guest areas receive appropriate attention and remain in excellent condition.
* Monitor the cleanliness, maintenance and overall condition of housekeeping and service areas.
* Maintain a detailed approach when inspecting guest and operational areas.
* Check housekeeping equipment and machines and ensure they are properly maintained.
* Follow up on maintenance job orders and coordinate outstanding work with Engineering.
* Review maintenance reports and continue follow-up when work remains incomplete.
* Ensure flowers are watered and changed according to the required schedule.
* Remain informed about daily hotel activities, facilities and relevant Rixelence information.
Team Supervision
* Oversee the daily work of Housekeeping Attendants and Team Leaders.
* Conduct daily grooming inspections to maintain required appearance standards.
* Deliver daily briefings and on-the-job training to Attendants and Team Leaders.
* Supervise housekeeping activities while maintaining effective employee relations.
* Attend daily Housekeeping briefings with the relevant departmental leadership.
* Maintain professional grooming and conduct at all times.
* Encourage cooperation and respectful working relationships within Housekeeping and across other hotel departments.
Guest Service and Coordination
Respond to guest service matters within the assigned area and ensure appropriate follow-up. Any sick or irregular guest situation, or unauthorized person identified within housekeeping areas, should be reported immediately to the Housekeeper and Security Office.
The Housekeeping Supervisor will also prepare discrepancy reports for Front Office, report Lost and Found items according to Housekeeping procedures, and ensure clear handover between incoming and outgoing shifts.
Qualifications and Experience
* University degree in any field.
* Minimum 2 years of experience in a similar role within a five-star hotel.
* Experience supervising housekeeping employees and daily hotel cleaning operations.
* Strong attention to detail when inspecting guest, housekeeping and service areas.
* Ability to coordinate operational and maintenance requirements with other hotel departments.
What Is In It For You
* Employee benefit card offering discounted rates at Accor properties worldwide.
* Learning programs through Accor Academies.
* Opportunities to develop your talent and grow within the property and across Accor.
* Opportunities to participate in Accor Corporate Social Responsibility activities, including Planet 21.
* Ensure VIP arrivals and relevant guest areas receive appropriate attention and remain in excellent condition.
* Monitor the cleanliness, maintenance and overall condition of housekeeping and service areas.
* Maintain a detailed approach when inspecting guest and operational areas.
* Check housekeeping equipment and machines and ensure they are properly maintained.
* Follow up on maintenance job orders and coordinate outstanding work with Engineering.
* Review maintenance reports and continue follow-up when work remains incomplete.
* Ensure flowers are watered and changed according to the required schedule.
* Remain informed about daily hotel activities, facilities and relevant Rixelence information.
Team Supervision
* Oversee the daily work of Housekeeping Attendants and Team Leaders.
* Conduct daily grooming inspections to maintain required appearance standards.
* Deliver daily briefings and on-the-job training to Attendants and Team Leaders.
* Supervise housekeeping activities while maintaining effective employee relations.
* Attend daily Housekeeping briefings with the relevant departmental leadership.
* Maintain professional grooming and conduct at all times.
* Encourage cooperation and respectful working relationships within Housekeeping and across other hotel departments.
Guest Service and Coordination
Respond to guest service matters within the assigned area and ensure appropriate follow-up. Any sick or irregular guest situation, or unauthorized person identified within housekeeping areas, should be reported immediately to the Housekeeper and Security Office.
The Housekeeping Supervisor will also prepare discrepancy reports for Front Office, report Lost and Found items according to Housekeeping procedures, and ensure clear handover between incoming and outgoing shifts.
Qualifications and Experience
* University degree in any field.
* Minimum 2 years of experience in a similar role within a five-star hotel.
* Experience supervising housekeeping employees and daily hotel cleaning operations.
* Strong attention to detail when inspecting guest, housekeeping and service areas.
* Ability to coordinate operational and maintenance requirements with other hotel departments.
What Is In It For You
* Employee benefit card offering discounted rates at Accor properties worldwide.
* Learning programs through Accor Academies.
* Opportunities to develop your talent and grow within the property and across Accor.
* Opportunities to participate in Accor Corporate Social Responsibility activities, including Planet 21.
