IKEA Food Team Leader – Al-Futtaim Group – Dubai, UAE
Posted date [2025-10-05]
(ID: 38122)
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Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional family business houses headquartered in Dubai, United Arab Emirates. |
IKEA Food Team Leader – Al-Futtaim Group – Dubai, UAE
Position Overview
Al-Futtaim Group is seeking a proactive and customer-focused IKEA Food Team Leader to join its dynamic retail team in Dubai. The successful candidate will play a key role in leading food service operations, ensuring high-quality offerings, exceptional customer experiences, and adherence to IKEA’s global standards. This position requires strong leadership, communication, and operational management skills to create a welcoming atmosphere that enhances the IKEA shopping journey.
Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Food Services-Hospitality
Salary: 12000–16000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities
* Lead food service operations across IKEA restaurants, bistros, and food markets to attract visitors and enhance customer satisfaction.
* Ensure all food offerings are presented attractively, maintaining consistent quality, freshness, and compliance with IKEA’s safety and hygiene policies.
* Engage daily with customers to gather feedback, resolve issues, and improve service delivery.
* Support the manager in planning and executing store business plans and food action plans aligned with overall company objectives.
* Promote IKEA values in every customer and co-worker interaction, creating a culture of respect, collaboration, and excellence.
* Oversee range changes, product availability, and stock display in collaboration with the food and marketing teams.
* Train, support, and motivate co-workers to deliver exceptional service and develop their professional capabilities.
* Maintain an organized, clean, and welcoming dining and kitchen environment that complies with all IKEA quality and safety standards.
* Implement efficient operational routines, ensuring smooth food service flow during peak hours and minimizing downtime.
* Monitor performance metrics (KPIs) to drive profitability, customer satisfaction, and team efficiency.
Ideal Profile
* Previous experience in a fast-paced retail or hospitality environment, ideally with supervisory responsibilities.
* Demonstrated success in food service management and customer service excellence.
* Strong organizational and multitasking skills with the ability to prioritize effectively.
* Knowledge of HACCP standards and food safety practices.
* Excellent communication and leadership skills with the ability to motivate teams.
* Understanding of IKEA’s business model, brand values, and customer focus culture is a plus.
Skills Set
* Food service and operations management
* Customer engagement and complaint resolution
* Staff training and supervision
* Food safety and hygiene compliance
* Commercial and sales awareness
* Time management and organizational efficiency
Why Join Us
* Join one of the UAE’s most reputable and diversified business groups.
* Opportunity to grow your career within a global retail brand that values innovation and sustainability.
* Work in a collaborative and customer-centric environment.
* Competitive salary, benefits, and career progression opportunities.
About Al-Futtaim Group
Founded in the 1930s, Al-Futtaim Group is one of the Middle East’s largest and most respected business conglomerates, headquartered in Dubai, UAE. With over 35,000 employees operating in 20+ countries, the Group manages operations across automotive, retail, financial services, real estate, and healthcare. Partnering with more than 200 global brands, Al-Futtaim continues to drive innovation and excellence across all sectors while upholding its values of respect, integrity, collaboration, and customer focus.
Position Overview
Al-Futtaim Group is seeking a proactive and customer-focused IKEA Food Team Leader to join its dynamic retail team in Dubai. The successful candidate will play a key role in leading food service operations, ensuring high-quality offerings, exceptional customer experiences, and adherence to IKEA’s global standards. This position requires strong leadership, communication, and operational management skills to create a welcoming atmosphere that enhances the IKEA shopping journey.
Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Food Services-Hospitality
Salary: 12000–16000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities
* Lead food service operations across IKEA restaurants, bistros, and food markets to attract visitors and enhance customer satisfaction.
* Ensure all food offerings are presented attractively, maintaining consistent quality, freshness, and compliance with IKEA’s safety and hygiene policies.
* Engage daily with customers to gather feedback, resolve issues, and improve service delivery.
* Support the manager in planning and executing store business plans and food action plans aligned with overall company objectives.
* Promote IKEA values in every customer and co-worker interaction, creating a culture of respect, collaboration, and excellence.
* Oversee range changes, product availability, and stock display in collaboration with the food and marketing teams.
* Train, support, and motivate co-workers to deliver exceptional service and develop their professional capabilities.
* Maintain an organized, clean, and welcoming dining and kitchen environment that complies with all IKEA quality and safety standards.
* Implement efficient operational routines, ensuring smooth food service flow during peak hours and minimizing downtime.
* Monitor performance metrics (KPIs) to drive profitability, customer satisfaction, and team efficiency.
Ideal Profile
* Previous experience in a fast-paced retail or hospitality environment, ideally with supervisory responsibilities.
* Demonstrated success in food service management and customer service excellence.
* Strong organizational and multitasking skills with the ability to prioritize effectively.
* Knowledge of HACCP standards and food safety practices.
* Excellent communication and leadership skills with the ability to motivate teams.
* Understanding of IKEA’s business model, brand values, and customer focus culture is a plus.
Skills Set
* Food service and operations management
* Customer engagement and complaint resolution
* Staff training and supervision
* Food safety and hygiene compliance
* Commercial and sales awareness
* Time management and organizational efficiency
Why Join Us
* Join one of the UAE’s most reputable and diversified business groups.
* Opportunity to grow your career within a global retail brand that values innovation and sustainability.
* Work in a collaborative and customer-centric environment.
* Competitive salary, benefits, and career progression opportunities.
About Al-Futtaim Group
Founded in the 1930s, Al-Futtaim Group is one of the Middle East’s largest and most respected business conglomerates, headquartered in Dubai, UAE. With over 35,000 employees operating in 20+ countries, the Group manages operations across automotive, retail, financial services, real estate, and healthcare. Partnering with more than 200 global brands, Al-Futtaim continues to drive innovation and excellence across all sectors while upholding its values of respect, integrity, collaboration, and customer focus.
