Income Auditor - Hotel Revenue Control
Posted date [2026-07-26]
(ID: 48672)
 |
For more than half a century, Accor has been continuously reinventing the hospitality business by making daring moves and challenging the status quo. Innovation, adaptability, and resilience are part of our DNA. Hand in hand with our partners, owners and all stakeholders, we anticipate and respond to global shifts and clients’ evolving needs, fostering growth and building value while honoring our responsibility and working in harmony with our commitment to a sustainable future.... |
Job Description and Requirements
Income Auditor - Hotel Revenue ControlJob Snapshot
Role: Income Auditor - Hotel Revenue Control
Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Accounting/Auditing
Experience: Minimum 3 years in income auditing or a similar role
Job Type: Full-time
Position Overview
Accor is hiring an Income Auditor - Hotel Revenue Control in Dubai, United Arab Emirates, for a Hospitality opportunity focused on revenue verification, payment reconciliation, financial reporting, and month-end accounting. The role will examine daily transactions from hotel operating departments and confirm that revenue is recorded completely and accurately.
Working across Front Office, Food and Beverage, Finance, and hotel management, the Income Auditor will reconcile operational systems, investigate discrepancies, and maintain reliable audit documentation. Success in this position will strengthen financial control, reduce revenue leakage, and provide management with dependable information for business decisions.
Job Details
Country: United Arab Emirates
City: Dubai
Industry: Hospitality
Function:
Accounting/Auditing
Salary: 6000-9000
Estimated salary range based on similar jobs in Dubai; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Context
A hotel processes revenue through rooms, restaurants, payment cards, guest accounts, rebates, paid-outs, and numerous operational adjustments. The Income Auditor ensures these transactions move correctly from the point of sale and Property Management System into the hotel\'s accounting records.
Daily controls must identify missing postings, unauthorized adjustments, incorrect commissions, settlement differences, and incomplete supporting documents before they affect financial reporting. The role therefore combines detailed transaction review with departmental follow-up and practical accounting support.
Key Responsibilities
* Balance and audit Front Office postings, payments, settlements, and guest-account transactions.
* Confirm that every revenue-generating department has completed its daily postings.
* Review hotel operational reports and night audit documentation for completeness and accuracy.
* Compare recorded revenue with supporting system reports, payment summaries, and departmental records.
* Investigate differences between operational activity and amounts transferred to the accounting system.
* Report unexplained discrepancies to the Audit Supervisor or Accountant each day.
* Maintain organized supporting records for internal review and financial audits.
* Complete assigned audit activities within established daily and month-end deadlines.
Revenue reconciliation will cover several hotel systems and operating areas.
* Reconcile Food and Beverage point-of-sale transactions for each outlet against the Property Management System.
* Identify missing, duplicated, or incorrectly transferred restaurant revenue.
* Prepare appropriate correction or adjustment entries when authorized.
* Review Food and Beverage voids and verify that each transaction has proper approval and supporting information.
* Examine discounts, complimentary items, corrections, and other revenue-sensitive activity.
* Follow up with outlet teams when explanations or documentation are incomplete.
* Maintain a clear audit trail for adjustments entered after reconciliation.
* Escalate recurring system or procedural differences for corrective action.
Front Office financial controls form another important part of the position.
* Monitor rebates posted through Front Office.
* Review and balance rebates, paid-outs, miscellaneous charges, and staff charges.
* Confirm that every adjustment has been properly authorized.
* Ensure explanations and relevant supporting documents accompany unusual transactions.
* Verify that payment methods and settlement records correspond with system totals.
* Review night audit reports for unresolved balances or exceptions.
* Coordinate with Front Office colleagues when guest-account information requires clarification.
* Protect confidential financial and guest information throughout the audit process.
Credit-card reconciliation must be completed accurately and promptly.
* Reconcile credit-card transactions with hotel records and merchant reports.
* Calculate and verify credit-card commissions each day.
* Investigate differences involving settlements, commission rates, rejected transactions, or delayed payments.
* Respond to chargebacks received from Network International and American Express.
* Gather transaction records, signed documents, invoices, and other evidence required for chargeback responses.
* Answer authorized credit-card enquiries within the required timeframe.
* Track unresolved disputes and maintain complete correspondence records.
* Inform accounting management of material risks, repeated disputes, or significant settlement differences.
Reporting responsibilities will support daily management oversight.
* Prepare the daily operational package for the General Manager, Controller, Food and Beverage Director, and Revenue Director.
* Check that all required reports are included and presented in the approved sequence.
* Verify figures before circulating the completed package.
* Record questions or observations raised by report signatories.
* Follow up with the responsible department for explanations and corrective information.
* Report outstanding notes that remain unresolved.
* Maintain accessible records of distributed reports and subsequent responses.
* Assist management with additional revenue analysis when requested.
The Income Auditor will contribute directly to month-end closing.
* Follow the established month-end timetable and complete assigned schedules on time.
* Prepare month-end income journal entries using approved templates and accounting policies.
* Verify supporting calculations before submitting entries for review.
* Assist with the analysis of bank accounts and other balance-sheet accounts.
* Investigate unusual movements or unreconciled balances under the Accountant\'s direction.
* Provide supporting schedules for closing adjustments.
* Confirm that daily audit issues affecting the reporting period have been addressed.
* Organize documents required for internal, external, or statutory audit review.
* Assist with financial reporting tasks assigned by accounting management.
Additional control duties will strengthen cash and operational accountability.
* Assist the General Cashier with surprise float counts.
* Compare physical cash floats with approved values and control records.
* Document count results and immediately report any difference.
* Follow established segregation-of-duties and authorization requirements.
* Protect financial records from unauthorized access or alteration.
* Maintain ethical conduct and confidentiality when reviewing employee or guest transactions.
* Replace the Audit Supervisor during an approved absence when assigned.
* Prioritize urgent discrepancies without neglecting routine audit deadlines.
* Complete other relevant accounting and audit duties requested by management.
Ideal Profile
Applicants should hold a bachelor\'s degree in Accounting, Finance, or a closely related discipline. At least three years of experience in income auditing, hotel accounting, revenue control, or a comparable financial position is required, preferably within the hospitality sector.
The successful candidate will understand how hotel revenue moves through Opera, Micros, payment-card platforms, and the general ledger. They should be confident reviewing large volumes of transactions while recognizing small inconsistencies that may signal a posting error, control weakness, or revenue loss.
Suitable candidates will demonstrate:
* Practical experience in income auditing or hotel finance
* Knowledge of accounting principles and audit procedures
* Understanding of hotel revenue and settlement processes
* Experience reconciling operational and financial systems
* Ability to prepare and verify journal entries
* Familiarity with month-end closing schedules
* Strong credit-card reconciliation knowledge
* Experience handling chargeback documentation
* Ability to interpret financial and operational reports
* Advanced Microsoft Excel capability
* Careful attention to numerical accuracy
* Independent investigation and problem-solving ability
* Strong organization across competing deadlines
* Clear communication with operational departments
* Commitment to confidentiality and ethical financial practices
* Ability to work independently and within a finance team
* Strong interpersonal and problem-solving abilities
Skills Set
* Hotel income auditing
* Daily revenue reconciliation
* Front Office posting review
* Night audit verification
* Opera Property Management System
* Micros point-of-sale system
* SunSystems
* Vision financial software
* Food and Beverage revenue reconciliation
* Credit-card reconciliation
* Network International chargebacks
* American Express enquiries
* Credit-card commission analysis
* Rebate and paid-out auditing
* Void transaction review
* Staff-charge verification
* Journal-entry preparation
* Month-end closing
* Balance-sheet reconciliation
* Bank-account analysis
* General-ledger support
* Cash-float verification
* Financial variance investigation
* Operational reporting
* Audit-document management
* Microsoft Excel
* Financial reporting standards
* Accounting controls
* Revenue-loss prevention
* Confidential data handling
* Cross-department coordination
Why Join Us
This position offers valuable exposure to the financial activity behind a complex international hotel operation in Dubai. Reviewing room revenue, restaurant transactions, card settlements, operational adjustments, and month-end accounts will develop expertise that can support advancement into Senior Income Auditor, Audit Supervisor, Accountant, or broader hotel finance roles.
Accor provides a structured hospitality environment where finance professionals can strengthen their system knowledge, operational understanding, and financial-control capabilities. Eligible employees may also gain access to professional learning opportunities, internal career mobility, recognition programs, and hotel benefits across participating properties.
About the Company
Accor is an international hospitality group operating a diverse portfolio of hotels, restaurants, resorts, and lifestyle destinations. Its finance teams support sustainable hotel performance through dependable reporting, effective financial controls, accurate revenue accounting, and close cooperation with operational departments.
Salary: 6000-9000
Estimated salary range based on similar jobs in Dubai; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Context
A hotel processes revenue through rooms, restaurants, payment cards, guest accounts, rebates, paid-outs, and numerous operational adjustments. The Income Auditor ensures these transactions move correctly from the point of sale and Property Management System into the hotel\'s accounting records.
Daily controls must identify missing postings, unauthorized adjustments, incorrect commissions, settlement differences, and incomplete supporting documents before they affect financial reporting. The role therefore combines detailed transaction review with departmental follow-up and practical accounting support.
Key Responsibilities
* Balance and audit Front Office postings, payments, settlements, and guest-account transactions.
* Confirm that every revenue-generating department has completed its daily postings.
* Review hotel operational reports and night audit documentation for completeness and accuracy.
* Compare recorded revenue with supporting system reports, payment summaries, and departmental records.
* Investigate differences between operational activity and amounts transferred to the accounting system.
* Report unexplained discrepancies to the Audit Supervisor or Accountant each day.
* Maintain organized supporting records for internal review and financial audits.
* Complete assigned audit activities within established daily and month-end deadlines.
Revenue reconciliation will cover several hotel systems and operating areas.
* Reconcile Food and Beverage point-of-sale transactions for each outlet against the Property Management System.
* Identify missing, duplicated, or incorrectly transferred restaurant revenue.
* Prepare appropriate correction or adjustment entries when authorized.
* Review Food and Beverage voids and verify that each transaction has proper approval and supporting information.
* Examine discounts, complimentary items, corrections, and other revenue-sensitive activity.
* Follow up with outlet teams when explanations or documentation are incomplete.
* Maintain a clear audit trail for adjustments entered after reconciliation.
* Escalate recurring system or procedural differences for corrective action.
Front Office financial controls form another important part of the position.
* Monitor rebates posted through Front Office.
* Review and balance rebates, paid-outs, miscellaneous charges, and staff charges.
* Confirm that every adjustment has been properly authorized.
* Ensure explanations and relevant supporting documents accompany unusual transactions.
* Verify that payment methods and settlement records correspond with system totals.
* Review night audit reports for unresolved balances or exceptions.
* Coordinate with Front Office colleagues when guest-account information requires clarification.
* Protect confidential financial and guest information throughout the audit process.
Credit-card reconciliation must be completed accurately and promptly.
* Reconcile credit-card transactions with hotel records and merchant reports.
* Calculate and verify credit-card commissions each day.
* Investigate differences involving settlements, commission rates, rejected transactions, or delayed payments.
* Respond to chargebacks received from Network International and American Express.
* Gather transaction records, signed documents, invoices, and other evidence required for chargeback responses.
* Answer authorized credit-card enquiries within the required timeframe.
* Track unresolved disputes and maintain complete correspondence records.
* Inform accounting management of material risks, repeated disputes, or significant settlement differences.
Reporting responsibilities will support daily management oversight.
* Prepare the daily operational package for the General Manager, Controller, Food and Beverage Director, and Revenue Director.
* Check that all required reports are included and presented in the approved sequence.
* Verify figures before circulating the completed package.
* Record questions or observations raised by report signatories.
* Follow up with the responsible department for explanations and corrective information.
* Report outstanding notes that remain unresolved.
* Maintain accessible records of distributed reports and subsequent responses.
* Assist management with additional revenue analysis when requested.
The Income Auditor will contribute directly to month-end closing.
* Follow the established month-end timetable and complete assigned schedules on time.
* Prepare month-end income journal entries using approved templates and accounting policies.
* Verify supporting calculations before submitting entries for review.
* Assist with the analysis of bank accounts and other balance-sheet accounts.
* Investigate unusual movements or unreconciled balances under the Accountant\'s direction.
* Provide supporting schedules for closing adjustments.
* Confirm that daily audit issues affecting the reporting period have been addressed.
* Organize documents required for internal, external, or statutory audit review.
* Assist with financial reporting tasks assigned by accounting management.
Additional control duties will strengthen cash and operational accountability.
* Assist the General Cashier with surprise float counts.
* Compare physical cash floats with approved values and control records.
* Document count results and immediately report any difference.
* Follow established segregation-of-duties and authorization requirements.
* Protect financial records from unauthorized access or alteration.
* Maintain ethical conduct and confidentiality when reviewing employee or guest transactions.
* Replace the Audit Supervisor during an approved absence when assigned.
* Prioritize urgent discrepancies without neglecting routine audit deadlines.
* Complete other relevant accounting and audit duties requested by management.
Ideal Profile
Applicants should hold a bachelor\'s degree in Accounting, Finance, or a closely related discipline. At least three years of experience in income auditing, hotel accounting, revenue control, or a comparable financial position is required, preferably within the hospitality sector.
The successful candidate will understand how hotel revenue moves through Opera, Micros, payment-card platforms, and the general ledger. They should be confident reviewing large volumes of transactions while recognizing small inconsistencies that may signal a posting error, control weakness, or revenue loss.
Suitable candidates will demonstrate:
* Practical experience in income auditing or hotel finance
* Knowledge of accounting principles and audit procedures
* Understanding of hotel revenue and settlement processes
* Experience reconciling operational and financial systems
* Ability to prepare and verify journal entries
* Familiarity with month-end closing schedules
* Strong credit-card reconciliation knowledge
* Experience handling chargeback documentation
* Ability to interpret financial and operational reports
* Advanced Microsoft Excel capability
* Careful attention to numerical accuracy
* Independent investigation and problem-solving ability
* Strong organization across competing deadlines
* Clear communication with operational departments
* Commitment to confidentiality and ethical financial practices
* Ability to work independently and within a finance team
* Strong interpersonal and problem-solving abilities
Skills Set
* Hotel income auditing
* Daily revenue reconciliation
* Front Office posting review
* Night audit verification
* Opera Property Management System
* Micros point-of-sale system
* SunSystems
* Vision financial software
* Food and Beverage revenue reconciliation
* Credit-card reconciliation
* Network International chargebacks
* American Express enquiries
* Credit-card commission analysis
* Rebate and paid-out auditing
* Void transaction review
* Staff-charge verification
* Journal-entry preparation
* Month-end closing
* Balance-sheet reconciliation
* Bank-account analysis
* General-ledger support
* Cash-float verification
* Financial variance investigation
* Operational reporting
* Audit-document management
* Microsoft Excel
* Financial reporting standards
* Accounting controls
* Revenue-loss prevention
* Confidential data handling
* Cross-department coordination
Why Join Us
This position offers valuable exposure to the financial activity behind a complex international hotel operation in Dubai. Reviewing room revenue, restaurant transactions, card settlements, operational adjustments, and month-end accounts will develop expertise that can support advancement into Senior Income Auditor, Audit Supervisor, Accountant, or broader hotel finance roles.
Accor provides a structured hospitality environment where finance professionals can strengthen their system knowledge, operational understanding, and financial-control capabilities. Eligible employees may also gain access to professional learning opportunities, internal career mobility, recognition programs, and hotel benefits across participating properties.
About the Company
Accor is an international hospitality group operating a diverse portfolio of hotels, restaurants, resorts, and lifestyle destinations. Its finance teams support sustainable hotel performance through dependable reporting, effective financial controls, accurate revenue accounting, and close cooperation with operational departments.
