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Receptionist Required Job Vacancy in Kuwait
Posted date [11-Dec-2018]
This is a clerical position at a Hotel. This position will function as a focal communication source. Greets and directs visitors in a friendly, courteous and professional manner. Communicates customers care information to appropriate parties in a timely manner and maintains necessary forms and supplies required at Reception area. Answers telephones, directs calls and takes detailed messages. Acts as a communication link between the Provider, Customer, and Hotel Manager. Ensures current customers information is accurate by completion of information forms by customers, insurance cards copied, and co-pays and customer balances collected.
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Promotes customer satisfaction through appropriate communication, coordination of customer care related concerns and focus on customer needs and expectations. The ideal candidate will promote a positive image through an efficient cooperative approach to all tasks. Will present an professional approach, appearance, a friendly smile and pleasant tone of voice. Operating as an active part of the team and using constructive problem solving, maintains confidentiality.
High School Diploma or equivalent (GED) is required.
Excellent customer service skills and a team player is a must.