Room Attendant - Guest Room Care and Service
Posted date [2026-07-28]
(ID: 48730)
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For more than half a century, Accor has been continuously reinventing the hospitality business by making daring moves and challenging the status quo. Innovation, adaptability, and resilience are part of our DNA. Hand in hand with our partners, owners and all stakeholders, we anticipate and respond to global shifts and clients’ evolving needs, fostering growth and building value while honoring our responsibility and working in harmony with our commitment to a sustainable future.... |
Job Description and Requirements
Room Attendant - Guest Room Care and ServiceJob Snapshot
Role: Room Attendant - Guest Room Care and Service
Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Janitorial & Cleaning
Experience: Minimum 1 year in the same role at a 4-5 star hotel
Job Type: Full-time
Position Overview
Accor is hiring a Room Attendant - Guest Room Care and Service in Dubai, United Arab Emirates, for a Hospitality opportunity focused on room cleanliness, amenity replenishment and professional guest assistance. The position prepares assigned rooms according to hotel standards while respecting privacy, security and housekeeping procedures.
Job Details
Country: United Arab Emirates
City: Dubai
Industry: Hospitality
Function: Janitorial & Cleaning
Salary: 2000-3200
Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Context
The Room Attendant directly influences guest comfort by ensuring that bedrooms,
bathrooms and in-room supplies are clean, organized and ready for use. Careful attention to personal belongings, privacy signs, room condition and maintenance concerns helps protect guest confidence and the hotel\'s service reputation.
Key Responsibilities
Each shift begins with organized preparation and ends with a complete handover of room status, guest requests and unresolved matters.
* Collect the daily assignment sheet from the Housekeeping office.
* Review instructions and guest requests provided by the Housekeeping Supervisor.
* Attend section briefings and communication meetings.
* Prepare the housekeeping trolley with guest amenities, cleaning supplies, minibar items and clean linen.
* Confirm that all required materials are available before beginning room assignments.
* Identify and record rooms displaying a Make Up Room sign.
* Monitor rooms displaying a Do Not Disturb sign and respect guest privacy.
* Report unresolved Do Not Disturb rooms according to housekeeping procedures before the shift ends.
* Greet guests promptly with eye contact, a friendly manner and professional service.
* Follow approved procedures when entering and leaving occupied guest rooms.
* Clean bathrooms, walls, bathtubs, fixtures and surrounding surfaces thoroughly.
* Inspect bathroom areas carefully and remove any hair or visible marks.
* Replace used towels and replenish approved guest amenities.
* Make beds according to hotel presentation standards.
* Clean and organize bedrooms, furniture and assigned room areas.
* Check bed linen for stains, marks or hair and replace it when necessary.
* Replenish stationery, matches, minibar products and other room supplies.
* Remove spoiled flowers, wash vases and arrange fresh replacements.
* Report exposed guest valuables immediately to the Housekeeping Supervisor.
* Identify maintenance defects and submit them for prompt attention.
* Inspect completed rooms before updating their housekeeping status.
* Close the service area at the end of the day and return equipment to its correct location.
* Remove hazards and leave housekeeping work areas clean and organized.
* Communicate room status, pending requests and important information to the next shift or supervisor.
Ideal Profile
Candidates should have at least one year of experience as a Room Attendant in a 4-star or 5-star hotel. The role requires knowledge of guest-room cleaning, linen handling, amenity replacement and privacy procedures.
The preferred applicant will be reliable, respectful and physically capable of completing room assignments within established timelines. Strong attention to detail and a guest-focused approach are essential.
Skills Set
* Guest-room cleaning
* Bathroom sanitation
* Bed making and linen inspection
* Housekeeping trolley preparation
* Guest amenity replenishment
* Minibar restocking
* Do Not Disturb procedures
* Guest privacy protection
* Room-status reporting
* Maintenance issue identification
* Guest property awareness
* Flower and vase care
* Cleaning equipment handling
* Service-area organization
* Shift handover communication
* Luxury hotel presentation standards
* Professional guest interaction
Why Join Us
Room Attendant experience within Accor can provide a practical foundation for advancement into senior housekeeping and supervisory positions. Employees receive discounted hotel rates, access to learning through Accor Academies and opportunities to develop across different properties and international markets.
About the Company
Accor is an international hospitality group operating more than 45 brands across hotels, restaurants and lifestyle destinations. The company promotes inclusive employment, responsible hospitality and continuous professional development throughout its global network.
Key Responsibilities
Each shift begins with organized preparation and ends with a complete handover of room status, guest requests and unresolved matters.
* Collect the daily assignment sheet from the Housekeeping office.
* Review instructions and guest requests provided by the Housekeeping Supervisor.
* Attend section briefings and communication meetings.
* Prepare the housekeeping trolley with guest amenities, cleaning supplies, minibar items and clean linen.
* Confirm that all required materials are available before beginning room assignments.
* Identify and record rooms displaying a Make Up Room sign.
* Monitor rooms displaying a Do Not Disturb sign and respect guest privacy.
* Report unresolved Do Not Disturb rooms according to housekeeping procedures before the shift ends.
* Greet guests promptly with eye contact, a friendly manner and professional service.
* Follow approved procedures when entering and leaving occupied guest rooms.
* Clean bathrooms, walls, bathtubs, fixtures and surrounding surfaces thoroughly.
* Inspect bathroom areas carefully and remove any hair or visible marks.
* Replace used towels and replenish approved guest amenities.
* Make beds according to hotel presentation standards.
* Clean and organize bedrooms, furniture and assigned room areas.
* Check bed linen for stains, marks or hair and replace it when necessary.
* Replenish stationery, matches, minibar products and other room supplies.
* Remove spoiled flowers, wash vases and arrange fresh replacements.
* Report exposed guest valuables immediately to the Housekeeping Supervisor.
* Identify maintenance defects and submit them for prompt attention.
* Inspect completed rooms before updating their housekeeping status.
* Close the service area at the end of the day and return equipment to its correct location.
* Remove hazards and leave housekeeping work areas clean and organized.
* Communicate room status, pending requests and important information to the next shift or supervisor.
Ideal Profile
Candidates should have at least one year of experience as a Room Attendant in a 4-star or 5-star hotel. The role requires knowledge of guest-room cleaning, linen handling, amenity replacement and privacy procedures.
The preferred applicant will be reliable, respectful and physically capable of completing room assignments within established timelines. Strong attention to detail and a guest-focused approach are essential.
Skills Set
* Guest-room cleaning
* Bathroom sanitation
* Bed making and linen inspection
* Housekeeping trolley preparation
* Guest amenity replenishment
* Minibar restocking
* Do Not Disturb procedures
* Guest privacy protection
* Room-status reporting
* Maintenance issue identification
* Guest property awareness
* Flower and vase care
* Cleaning equipment handling
* Service-area organization
* Shift handover communication
* Luxury hotel presentation standards
* Professional guest interaction
Why Join Us
Room Attendant experience within Accor can provide a practical foundation for advancement into senior housekeeping and supervisory positions. Employees receive discounted hotel rates, access to learning through Accor Academies and opportunities to develop across different properties and international markets.
About the Company
Accor is an international hospitality group operating more than 45 brands across hotels, restaurants and lifestyle destinations. The company promotes inclusive employment, responsible hospitality and continuous professional development throughout its global network.
