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Senior Butler - Luxury Hospitality Services Job Vacancy in UAE Dubai

Posted date [2025-06-01]   (ID: 35210)
Gulf and UAE company jobs
About the Company

Jumeirah Group, a global pioneer in luxury hospitality and part of Dubai Holding, manages an iconic collection of 31 world-class properties and 33 signature dining experiences across the Middle East, Europe, Asia, and Africa. Established in 1999 with the launch of the legendary Burj Al Arab in Dubai, Jumeirah has redefined five-star hotel standards and continues to set benchmarks for beachfront resorts, premium city hotels, and exclusive residences.

Known for its warm Emirati-inspired service and outstanding guest experiences, Jumeirah offers career opportunities in Dubai and across its international locations, making it a preferred employer for hospitality professionals in the UAE. Whether you\'re passionate about fine dining, hotel operations, or customer service excellence, Jumeirah provides a dynamic and growth-oriented environment to elevate your career in the UAE\'s competitive hospitality sector. Apply now to be part of one of Dubai’s most admired luxury hotel brands....

Senior Butler - Luxury Hospitality Services

Job Overview

Join Jumeirah Burj Al Arab in Dubai as a Senior Butler and elevate the art of personalized service in one of the world\'s most iconic luxury hotels. As a key member of the Rooms Division, you will deliver exceptional guest experiences that embody the excellence of Arabian hospitality and bespoke lifestyle services.

Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Guest Services / Concierge
Salary: 10000-12000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full Time

Job Overview

The Senior Butler plays a critical role in guest satisfaction by providing discreet, professional, and detail-oriented support across all aspects of the guest journey. From personalized check-in to in-suite services, your focus will be on anticipating needs and ensuring a seamless luxury stay in Dubai\'s flagship hotel.

Key Responsibilities

* Welcome and escort guests, manage luggage, handle guest requests, and coordinate room readiness and cleanliness
* Anticipate guest expectations, including VIP and special needs services, to deliver memorable experiences
* Maintain extensive knowledge of hotel amenities, outlets, and operations to respond accurately to inquiries
* Perform administrative duties including guest registration, billing, and currency exchange as per standards
* Handle F and B orders and service requests with precision, ensuring satisfaction and timely delivery
* Monitor Butler Pantry and Reception Desk readiness, ensuring supplies are stocked and presentation is flawless
* Resolve guest concerns with discretion and efficiency, escalating issues when appropriate

Job Requirements

* Minimum 3 years of experience in luxury hospitality with previous exposure to Butler or Front Office services
* Strong interpersonal skills, fluency in English, and comfort interacting with high-profile international guests
* Deep understanding of premium guest service etiquette, cultural sensitivity, and attention to detail
* Proficiency in hotel systems, operations, and basic administrative procedures

What We Offer

* Competitive tax-free monthly salary in AED
* Exceptional F and B discounts and global hotel rate benefits
* Comprehensive medical insurance with dental care, annual flights, and life coverage
* Incentive programs and performance-based recognition
* Career advancement within one of the world’s most luxurious hospitality brands

About the Company

Jumeirah Group is internationally acclaimed for redefining luxury hospitality with distinctive service and unforgettable destinations. Burj Al Arab, the crown jewel of the portfolio, offers a peerless setting for professionals seeking to build a prestigious career in guest relations and bespoke hospitality.
Job Title Senior Butler - Luxury Hospitality Services
Job Description Senior Butler - Luxury Hospitality Services

Job Overview

Join Jumeirah Burj Al Arab in Dubai as a Senior Butler and elevate the art of personalized service in one of the world\'s most iconic luxury hotels. As a key member of the Rooms Division, you will deliver exceptional guest experiences that embody the excellence of Arabian hospitality and bespoke lifestyle services.

Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Guest Services / Concierge
Salary: 10000-12000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full Time

Job Overview

The Senior Butler plays a critical role in guest satisfaction by providing discreet, professional, and detail-oriented support across all aspects of the guest journey. From personalized check-in to in-suite services, your focus will be on anticipating needs and ensuring a seamless luxury stay in Dubai\'s flagship hotel.

Key Responsibilities

* Welcome and escort guests, manage luggage, handle guest requests, and coordinate room readiness and cleanliness
* Anticipate guest expectations, including VIP and special needs services, to deliver memorable experiences
* Maintain extensive knowledge of hotel amenities, outlets, and operations to respond accurately to inquiries
* Perform administrative duties including guest registration, billing, and currency exchange as per standards
* Handle F and B orders and service requests with precision, ensuring satisfaction and timely delivery
* Monitor Butler Pantry and Reception Desk readiness, ensuring supplies are stocked and presentation is flawless
* Resolve guest concerns with discretion and efficiency, escalating issues when appropriate

Job Requirements

* Minimum 3 years of experience in luxury hospitality with previous exposure to Butler or Front Office services
* Strong interpersonal skills, fluency in English, and comfort interacting with high-profile international guests
* Deep understanding of premium guest service etiquette, cultural sensitivity, and attention to detail
* Proficiency in hotel systems, operations, and basic administrative procedures

What We Offer

* Competitive tax-free monthly salary in AED
* Exceptional F and B discounts and global hotel rate benefits
* Comprehensive medical insurance with dental care, annual flights, and life coverage
* Incentive programs and performance-based recognition
* Career advancement within one of the world’s most luxurious hospitality brands

About the Company

Jumeirah Group is internationally acclaimed for redefining luxury hospitality with distinctive service and unforgettable destinations. Burj Al Arab, the crown jewel of the portfolio, offers a peerless setting for professionals seeking to build a prestigious career in guest relations and bespoke hospitality.
Post Details
Job Start Date
Salary from 10000.00
Salary to 12000.00
Number of Vacancies 1
Location Job Location -> UAE Dubai
Location City Dubai
    
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
Job Classification
Job Type Job Type -> Full-time
Industry Type Job Industry -> Hospitality
Job Function Job Functions -> Guest Services-Concierge
Employers Details
Company Jumeirah Group
Contact Person Chief Human Resources Officer
Designation HRM
Telephone +971 4 366 5000
Email jbhtalent(at)jumeirah.com