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Spa & Recreation Receptionist for Conrad Dubai Job Vacancy in UAE Dubai

Posted date [2024-07-24]   (ID: 31286)
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As a global hospitality company with 22 world-class brands in 126 countries and territories, comprising more than 7,000 properties with one million rooms, we know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.

A Spa & Recreation Receptionist for Conrad Dubai is responsible for greeting and assisting clients to deliver an excellent Guest and Member experience while ensuring the overall experience is pleasant and their needs are met.


What will I be doing?

As a Spa & Recreation Receptionist for Conrad Dubai, you are responsible for greeting and assisting clients to deliver an excellent Guest and Member experience. A Spa & Recreation Receptionist will also be required to manage customer feedback and be an effective sales person. Specifically, you will be responsible for performing the following tasks to the highest standards:

Assist guests and clients in an appropriate and timely manner
Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services
Ensure client experience is proficient including bookings, payments, and consultation cards
Adhere to cash handling procedures
Interact and communicate effectively with clients, members, team members, guests, and management team
Up-sell with latest departmental incentives
Report accidents, maintenance issues, or other incidents
Ensure compliance with all health and safety regulations
What are we looking for?

A Spa & Recreation Receptionist serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Committed to delivering a high level of customer service
Excellent grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Excellent attention to detail
High standards of cleanliness
Ability to work in a consistently professional and helpful manner
Previous spa experience
What will it be like to work for Conrad Hotels & Resorts?

Conrad Hotels & Resorts combines contemporary design, sophisticated amenities and personalized service. Conrads guest service is instinctive, discreet and enhanced by innovation to provide exceptional travel experiences all over the world. And, our amazing Team Members are at the heart of it all!
Job Title Spa & Recreation Receptionist for Conrad Dubai
Job Description A Spa & Recreation Receptionist for Conrad Dubai is responsible for greeting and assisting clients to deliver an excellent Guest and Member experience while ensuring the overall experience is pleasant and their needs are met.


What will I be doing?

As a Spa & Recreation Receptionist for Conrad Dubai, you are responsible for greeting and assisting clients to deliver an excellent Guest and Member experience. A Spa & Recreation Receptionist will also be required to manage customer feedback and be an effective sales person. Specifically, you will be responsible for performing the following tasks to the highest standards:

Assist guests and clients in an appropriate and timely manner
Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services
Ensure client experience is proficient including bookings, payments, and consultation cards
Adhere to cash handling procedures
Interact and communicate effectively with clients, members, team members, guests, and management team
Up-sell with latest departmental incentives
Report accidents, maintenance issues, or other incidents
Ensure compliance with all health and safety regulations
What are we looking for?

A Spa & Recreation Receptionist serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Committed to delivering a high level of customer service
Excellent grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Excellent attention to detail
High standards of cleanliness
Ability to work in a consistently professional and helpful manner
Previous spa experience
What will it be like to work for Conrad Hotels & Resorts?

Conrad Hotels & Resorts combines contemporary design, sophisticated amenities and personalized service. Conrads guest service is instinctive, discreet and enhanced by innovation to provide exceptional travel experiences all over the world. And, our amazing Team Members are at the heart of it all!
Post Details
Job Start Date 1000-01-01
Salary from 0.00
Salary to 0.00
Number of Vacancies 1
Location Job Location -> UAE Dubai
Location City Dubai
    
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
Work Experience 1-2 Years
Candidate Profile Description
Job Classification
Job Type Job Type -> Full-time
Industry Type Job Industry -> Hospitality
Job Function Job Functions -> Customer Servic
Employers Details
Company Hilton
Contact Person
Designation
Telephone +14049817353
Email gaurav.thakur(at)hilton.com
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