Spa Specialist - Guest Services
Posted date [2026-05-03]
(ID: 44779)
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Job Snapshot
Role: Spa Specialist
Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Guest Services-Concierge
Experience: No related work experience required
Job Type: Full-time
Position Overview
Spa Specialist - Guest Services in Dubai, United Arab Emirates is a Hospitality opportunity for Indonesian or Thai candidates interested in spa reception, appointment scheduling, guest support, retail promotion, and wellness service coordination. This role supports the smooth running of a luxury hotel spa by assisting guests with bookings, service information, check-in, payments, and a polished guest experience from arrival to departure.
Job Details
Country: United Arab Emirates
City: Dubai
Industry: Hospitality
Function: Guest Services-Concierge
Salary: 2500-4000
Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Indonesian or Thai
Job Type: Full-time
Key Responsibilities
* Welcome spa guests professionally and assist them with check-in, service guidance, appointments, and general inquiries.
* Promote spa treatments, wellness services, retail products, and available packages in a helpful and guest-focused manner.
* Schedule reservations, confirm appointments, update booking details, and manage changes through spa reservation software.
* Process payments, handle transactions accurately, and ensure billing steps feel smooth and service-oriented.
* Provide clear information about spa services, treatment timings, facilities, policies, and guest preparation requirements.
* Maintain a clean, calm, organized, and professional spa reception and guest service area.
* Coordinate with therapists, spa team members, and hotel colleagues to support timely guest service flow.
* Follow hotel standards for safety, hygiene, grooming, privacy, communication, and quality service.
* Perform active duties such as standing, walking, bending, reaching, carrying light items, and supporting daily spa operations as needed.
Ideal Profile
* Open to candidates of Indonesian or Thai nationality.
* High school diploma, G.E.D. equivalent, or similar basic education is preferred.
* No prior related work experience is required, but hotel, spa, salon, wellness, reception, or guest service exposure is helpful.
* Comfortable using reservation software, reading booking details, verifying guest information, and handling payments.
* Professional appearance, polite communication, and a calm service style suitable for a luxury spa environment.
* Able to stay active during the shift, move around the spa area, and support guest-facing tasks with care and attention.
* Reliable team player who can follow hotel procedures, protect guest privacy, and maintain service quality.
Skills Set
* Spa reception support
* Guest appointment scheduling
* Reservation software handling
* Guest check-in assistance
* Payment processing
* Spa service promotion
* Retail product support
* Guest inquiry handling
* Wellness service coordination
* Professional communication
Why Join Us
* Start or grow a career in Dubai’s luxury Hospitality and wellness sector.
* Gain valuable exposure to spa operations, guest services, retail promotion, and hotel service systems.
* Work in a full-time role where professionalism, warmth, and attention to detail support guest satisfaction.
* Build transferable skills for future opportunities in spa reception, wellness operations, hotel guest services, and luxury hospitality.
* Join a resort environment where calm service, teamwork, and consistent guest care are important parts of daily operations.
About the Company
Marriott International is a leading global hospitality group with a strong presence across Dubai’s hotel, resort, and wellness market. Its properties offer career opportunities in spa services, guest relations, rooms, housekeeping, food and beverage, and hotel operations while maintaining international standards for service quality and guest experience.
