Spa Specialist - Guest Wellness
Posted date [2026-05-03]
(ID: 44783)
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Job Snapshot
Role: Spa Specialist
Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Guest Services-Concierge
Experience: No related work experience required
Job Type: Full-time
Position Overview
Spa Specialist - Guest Wellness in Dubai, United Arab Emirates is a Hospitality role for Indonesian or Thai candidates interested in luxury spa guest services, wellness appointment support, retail assistance, and resort reception operations. This position helps create a smooth spa journey by welcoming guests, managing reservations, explaining services, processing payments, and coordinating with the spa team to support a calm and professional wellness environment.
Job Details
Country: United Arab Emirates
City: Dubai
Industry: Hospitality
Function: Guest Services-Concierge
Salary: 2500-4000
Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Indonesian or Thai
Job Type: Full-time
Key Responsibilities
* Welcome guests to the spa and assist with check-in, appointment details, service information, and general guest inquiries.
* Schedule reservations, confirm appointments, update booking records, and manage changes through spa reservation software.
* Promote spa treatments, wellness services, retail products, and available packages in a helpful and professional manner.
* Answer guest questions about service options, treatment timings, facilities, retail items, and preparation requirements.
* Process payments accurately and support a smooth transaction experience at the spa reception area.
* Keep the spa reception, guest waiting area, and service desk clean, calm, organized, and ready for daily operations.
* Coordinate with therapists, spa colleagues, and hotel teams to support timely appointments and consistent guest service.
* Follow hotel standards for safety, hygiene, grooming, guest privacy, professional communication, and service quality.
* Support daily spa operations through active duties such as standing, walking, bending, reaching, carrying light items, and assisting where needed.
Ideal Profile
* Open for candidates of Indonesian or Thai nationality.
* High school diploma, G.E.D. equivalent, or similar education is preferred.
* No related work experience is required, but exposure to spa, salon, hotel, wellness, reception, or customer service work is an advantage.
* Comfortable using reservation systems, checking booking details, verifying guest information, and handling payment processes.
* Professional appearance, polite communication, and calm service style suitable for a luxury spa environment.
* Able to remain active during the shift and support guest-facing duties with attention to detail.
* Reliable, service-minded, and able to follow hotel procedures while protecting guest privacy and maintaining quality standards.
Skills Set
* Spa guest services
* Wellness appointment scheduling
* Reservation software handling
* Guest check-in assistance
* Payment processing
* Spa service information
* Retail product support
* Guest inquiry handling
* Service coordination
* Professional communication
Why Join Us
* Build a career in Dubai’s growing Hospitality and wellness market.
* Gain practical experience in spa reception, guest service, appointment coordination, and retail support.
* Work in a full-time resort role where presentation, communication, and guest care are valued.
* Develop transferable skills for future roles in spa operations, wellness centers, guest relations, and hotel services.
* Join a professional hotel environment where teamwork, calm service, and attention to detail support a high-quality guest experience.
About the Company
Marriott International is a globally recognized hospitality company with a strong presence in Dubai’s hotel, resort, and wellness sector. Its properties offer career opportunities across spa services, guest relations, rooms, housekeeping, food and beverage, and hotel operations while maintaining international standards for service quality, guest care, and daily operational excellence.
