Spa Specialist - Wellness Reception
Posted date [2026-05-03]
(ID: 44780)
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Job Snapshot
Role: Spa Specialist
Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Guest Services-Concierge
Experience: No related work experience required
Job Type: Full-time
Position Overview
Spa Specialist - Wellness Reception in Dubai, United Arab Emirates is a Hospitality role for Indonesian or Thai candidates seeking a guest-facing opportunity in spa reception, wellness reservations, retail support, and luxury hotel guest services. This position supports the spa team by managing appointments, welcoming guests, answering service inquiries, handling payments, and ensuring each guest interaction feels smooth, professional, and well organized.
Job Details
Country: United Arab Emirates
City: Dubai
Industry: Hospitality
Function: Guest Services-Concierge
Salary: 2500-4000
Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Indonesian or Thai
Job Type: Full-time
Key Responsibilities
* Welcome spa guests, support check-in procedures, and provide clear information about treatments, timings, facilities, and service options.
* Manage spa reservations, confirm appointments, update booking details, and coordinate changes through reservation systems.
* Promote spa services, wellness treatments, retail products, and available packages in a natural and service-focused manner.
* Process payments accurately and ensure guest transactions are completed with professionalism and care.
* Respond to guest questions about spa services, schedules, products, preparation requirements, and general wellness facilities.
* Maintain a clean, organized, calm, and welcoming spa reception area throughout the shift.
* Coordinate with spa therapists, reception colleagues, and hotel teams to support smooth guest flow and timely service delivery.
* Follow hotel procedures for safety, hygiene, grooming, guest privacy, quality standards, and professional communication.
* Carry out active duties such as standing, walking, bending, reaching, lifting light items, and supporting daily spa operations when required.
Ideal Profile
* Open for candidates of Indonesian or Thai nationality.
* High school diploma, G.E.D. equivalent, or similar education is preferred.
* No related work experience is required, making this suitable for candidates ready to start a spa and guest services career.
* Comfortable working with booking systems, appointment details, guest information, and payment processes.
* Polite, well-groomed, calm, and professional in a luxury hotel spa environment.
* Able to communicate clearly with guests, therapists, and team members during busy service periods.
* Physically able to remain active during the shift and assist with light spa reception and service support tasks.
Skills Set
* Spa reception
* Guest appointment booking
* Reservation software
* Guest check-in support
* Payment processing
* Spa service promotion
* Retail product support
* Guest inquiry handling
* Wellness service coordination
* Professional guest communication
Why Join Us
* Begin or develop a career in Dubai’s growing Hospitality and wellness sector.
* Gain luxury hotel spa experience in reservations, guest service, retail support, and service coordination.
* Work in a full-time role where communication, presentation, and guest care are valued every day.
* Build transferable skills for future roles in spa operations, wellness reception, guest relations, and hotel services.
* Join a professional resort setting where calm service, teamwork, and attention to detail support a better guest experience.
About the Company
Marriott International is a leading global hospitality company with a strong presence in Dubai’s resort and wellness market. Its properties create career opportunities across spa services, guest relations, rooms, housekeeping, food and beverage, and hotel operations while maintaining international standards for service quality and guest satisfaction.
