Team Leader – Front Office – Jumeirah Mina Al Salam – Dubai, UAE
Posted date [2025-08-28]
(ID: 37334)
 |
About the Company Jumeirah Group, a global pioneer in luxury hospitality and part of Dubai Holding, manages an iconic collection of 31 world-class properties and 33 signature dining experiences across the Middle East, Europe, Asia, and Africa. Established in 1999 with the launch of the legendary Burj Al Arab in Dubai, Jumeirah has redefined five-star hotel standards and continues to set benchmarks for beachfront resorts, premium city hotels, and exclusive residences. Known for its warm Emirati-inspired service and outstanding guest experiences, Jumeirah offers career opportunities in Dubai and across its international locations, making it a preferred employer for hospitality professionals in the UAE. Whether you\'re passionate about fine dining, hotel operations, or customer service excellence, Jumeirah provides a dynamic and growth-oriented environment to elevate your career in the UAE\'s competitive hospitality sector. Apply now to be part of one of Dubai’s most admired luxury hotel brands.... |
Team Leader – Front Office – Jumeirah Mina Al Salam – Dubai, UAE
Role Summary
Jumeirah Mina Al Salam, part of the Madinat Jumeirah resort, is seeking a Front Office Team Leader to oversee guest arrivals and departures, manage front desk operations, and ensure guests receive exceptional, personalized service throughout their stay.
Job Details
Location: United Arab Emirates
Location: Dubai
Industry: Hospitality / Travel
Function: Front Desk / Reception
Salary: 7000–10000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
What You’ll Do
* Lead and motivate the Front Office team to deliver seamless check-in, check-out, and guest services.
* Conduct pre-shift briefings to align staff on priorities, responsibilities, and service standards.
* Greet guests and visitors with warmth and professionalism, ensuring smooth arrivals and departures.
* Oversee daily front desk operations, addressing guest concerns and resolving service issues promptly.
* Prepare accurate records and shift reports to support handovers and operational efficiency.
* Monitor service delivery to ensure compliance with policies, hospitality standards, and quality requirements.
Ideal Profile
* 2–3 years of experience in a front office or guest services role, ideally in international luxury hospitality.
* Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
* Strong leadership, communication, and team management skills.
* Culturally aware with experience working in diverse, international environments.
* Proficiency in English; knowledge of additional languages is an advantage.
Why Join Us
* Competitive tax-free salary in UAE Dirhams with performance-based incentives.
* Company-provided accommodation and annual flight from home country.
* Comprehensive healthcare, life insurance, and paid annual leave.
* Discounts on dining, beverages, and stays across Jumeirah properties worldwide.
* Learning and development programs with clear career pathways.
* Supportive and inclusive workplace environment with access to world-class leisure facilities.
About the Company
Jumeirah Group, part of Dubai Holding, operates 31 luxury hotels and resorts across the Middle East, Europe, Asia, and Africa. Madinat Jumeirah is Dubai’s leading beachfront resort, comprising four distinctive hotels, over 20 dining venues, Souk Madinat Jumeirah, and premium leisure facilities. Jumeirah Mina Al Salam combines authentic Arabian charm with modern hospitality to deliver exceptional guest experiences.
Role Summary
Jumeirah Mina Al Salam, part of the Madinat Jumeirah resort, is seeking a Front Office Team Leader to oversee guest arrivals and departures, manage front desk operations, and ensure guests receive exceptional, personalized service throughout their stay.
Job Details
Location: United Arab Emirates
Location: Dubai
Industry: Hospitality / Travel
Function: Front Desk / Reception
Salary: 7000–10000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
What You’ll Do
* Lead and motivate the Front Office team to deliver seamless check-in, check-out, and guest services.
* Conduct pre-shift briefings to align staff on priorities, responsibilities, and service standards.
* Greet guests and visitors with warmth and professionalism, ensuring smooth arrivals and departures.
* Oversee daily front desk operations, addressing guest concerns and resolving service issues promptly.
* Prepare accurate records and shift reports to support handovers and operational efficiency.
* Monitor service delivery to ensure compliance with policies, hospitality standards, and quality requirements.
Ideal Profile
* 2–3 years of experience in a front office or guest services role, ideally in international luxury hospitality.
* Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
* Strong leadership, communication, and team management skills.
* Culturally aware with experience working in diverse, international environments.
* Proficiency in English; knowledge of additional languages is an advantage.
Why Join Us
* Competitive tax-free salary in UAE Dirhams with performance-based incentives.
* Company-provided accommodation and annual flight from home country.
* Comprehensive healthcare, life insurance, and paid annual leave.
* Discounts on dining, beverages, and stays across Jumeirah properties worldwide.
* Learning and development programs with clear career pathways.
* Supportive and inclusive workplace environment with access to world-class leisure facilities.
About the Company
Jumeirah Group, part of Dubai Holding, operates 31 luxury hotels and resorts across the Middle East, Europe, Asia, and Africa. Madinat Jumeirah is Dubai’s leading beachfront resort, comprising four distinctive hotels, over 20 dining venues, Souk Madinat Jumeirah, and premium leisure facilities. Jumeirah Mina Al Salam combines authentic Arabian charm with modern hospitality to deliver exceptional guest experiences.
