Team Leader - Housekeeping Operations
Posted date [2026-08-04]
(ID: 49088)
 |
Atlantis Dubai is located at the centre of the famous Palm Island, in one of the world’s most cosmopolitan cities, Dubai. The resort truly embodies an integrated entertainment destination concept with its innovative awe-inspiring experiences across stay, food & beverage, nightlife, attractions and wellness. |
Job Description and Requirements
Team Leader - Housekeeping OperationsJob Snapshot
Role: Team Leader - Housekeeping Operations
Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Janitorial & Cleaning
Experience: Previous housekeeping leadership experience required
Job Type: Full-time
Position Overview
The Team Leader - Housekeeping Operations position in Dubai, United Arab Emirates, is a supervisory opportunity within the Hospitality industry. Atlantis The Palm seeks a capable leader to allocate daily assignments, motivate room attendants, inspect guest and public areas, and maintain exceptional cleanliness throughout the resort.
Job Details
Country: United Arab Emirates
City: Dubai
Industry: Hospitality
Function: Janitorial & Cleaning
Salary: AED 5000-8000 per month
Estimated salary range based on similar jobs in Dubai; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Context
The Housekeeping Team Leader turns departmental plans into consistent daily execution. By organizing attendants, inspecting completed work, monitoring room readiness, and coordinating corrective actions,
the position directly supports guest comfort, service efficiency, and the resort\'s presentation standards.
Key Responsibilities
* Lead and motivate assigned housekeeping attendants.
* Allocate rooms, public areas, and operational duties at the start of each shift.
* Adjust assignments according to occupancy, arrivals, departures, and service priorities.
* Conduct shift briefings and explain daily expectations.
* Monitor employee progress and provide practical support.
* Inspect cleaned guest rooms and suites.
* Check public areas for cleanliness, presentation, and safety.
* Verify compliance with departmental procedures and resort standards.
* Identify quality issues and coordinate immediate correction.
* Monitor room readiness and communicate updates to relevant teams.
* Follow up on maintenance defects and out-of-order equipment.
* Ensure linen, amenities, chemicals, and supplies are available.
* Promote safe handling of cleaning products and machinery.
* Reinforce hygiene, workplace safety, and hazard-prevention requirements.
* Respond to guest housekeeping requests promptly.
* Handle routine service concerns and escalate serious matters.
* Coach attendants in cleaning techniques and guest-service standards.
* Support the onboarding and development of new colleagues.
* Maintain accurate inspection, attendance, and operational records.
* Complete required administrative work and shift reports.
* Coordinate with Front Office, Engineering, Laundry, and Housekeeping leadership.
* Ensure complete and accurate handovers between shifts.
* Encourage teamwork, accountability, and positive guest-focused behavior.
Ideal Profile
* Previous experience in a comparable housekeeping role.
* Team-leading or supervisory experience within a hotel or resort is preferred.
* Degree in Hotel Management or a high school diploma is advantageous.
* Strong understanding of guest-room and public-area cleaning standards.
* Able to inspect work carefully and identify presentation issues.
* Excellent written and verbal communication skills.
* Confident leading, motivating, and coaching attendants.
* Computer literate with strong administrative capabilities.
* Organized and able to allocate work according to operational demand.
* Committed to exceptional cleanliness and customer service.
* Calm and practical when handling time-sensitive room priorities.
* Able to coordinate effectively with other resort departments.
* Flexible regarding rotating shifts, weekends, and public holidays.
Skills Set
* Housekeeping supervision
* Room-attendant leadership
* Task allocation
* Guest-room inspections
* Public-area inspections
* Room-readiness monitoring
* Cleaning standards
* Quality control
* Linen management
* Amenity control
* Chemical safety
* Equipment safety
* Maintenance reporting
* Guest-request handling
* Employee coaching
* Shift briefings
* Administrative reporting
* Front Office coordination
* Engineering coordination
* Operational handovers
Why Join Us
Atlantis provides a competitive tax-free salary paid in UAE Dirhams, comprehensive medical insurance with dental coverage, annual home flights, life insurance, incentive opportunities, dining privileges, and discounted rates throughout the Kerzner portfolio. Colleagues also benefit from structured training, leadership development, wellbeing initiatives, internal progression, and international career mobility.
About the Company
Atlantis The Palm is an iconic resort on Dubai\'s Palm Jumeirah and part of Kerzner International. It combines 1544 rooms and suites with acclaimed dining, marine attractions, aquatic entertainment, and extensive leisure facilities. More than 6000 colleagues from 129 nationalities support the property\'s complex luxury hospitality operations.
Key Responsibilities
* Lead and motivate assigned housekeeping attendants.
* Allocate rooms, public areas, and operational duties at the start of each shift.
* Adjust assignments according to occupancy, arrivals, departures, and service priorities.
* Conduct shift briefings and explain daily expectations.
* Monitor employee progress and provide practical support.
* Inspect cleaned guest rooms and suites.
* Check public areas for cleanliness, presentation, and safety.
* Verify compliance with departmental procedures and resort standards.
* Identify quality issues and coordinate immediate correction.
* Monitor room readiness and communicate updates to relevant teams.
* Follow up on maintenance defects and out-of-order equipment.
* Ensure linen, amenities, chemicals, and supplies are available.
* Promote safe handling of cleaning products and machinery.
* Reinforce hygiene, workplace safety, and hazard-prevention requirements.
* Respond to guest housekeeping requests promptly.
* Handle routine service concerns and escalate serious matters.
* Coach attendants in cleaning techniques and guest-service standards.
* Support the onboarding and development of new colleagues.
* Maintain accurate inspection, attendance, and operational records.
* Complete required administrative work and shift reports.
* Coordinate with Front Office, Engineering, Laundry, and Housekeeping leadership.
* Ensure complete and accurate handovers between shifts.
* Encourage teamwork, accountability, and positive guest-focused behavior.
Ideal Profile
* Previous experience in a comparable housekeeping role.
* Team-leading or supervisory experience within a hotel or resort is preferred.
* Degree in Hotel Management or a high school diploma is advantageous.
* Strong understanding of guest-room and public-area cleaning standards.
* Able to inspect work carefully and identify presentation issues.
* Excellent written and verbal communication skills.
* Confident leading, motivating, and coaching attendants.
* Computer literate with strong administrative capabilities.
* Organized and able to allocate work according to operational demand.
* Committed to exceptional cleanliness and customer service.
* Calm and practical when handling time-sensitive room priorities.
* Able to coordinate effectively with other resort departments.
* Flexible regarding rotating shifts, weekends, and public holidays.
Skills Set
* Housekeeping supervision
* Room-attendant leadership
* Task allocation
* Guest-room inspections
* Public-area inspections
* Room-readiness monitoring
* Cleaning standards
* Quality control
* Linen management
* Amenity control
* Chemical safety
* Equipment safety
* Maintenance reporting
* Guest-request handling
* Employee coaching
* Shift briefings
* Administrative reporting
* Front Office coordination
* Engineering coordination
* Operational handovers
Why Join Us
Atlantis provides a competitive tax-free salary paid in UAE Dirhams, comprehensive medical insurance with dental coverage, annual home flights, life insurance, incentive opportunities, dining privileges, and discounted rates throughout the Kerzner portfolio. Colleagues also benefit from structured training, leadership development, wellbeing initiatives, internal progression, and international career mobility.
About the Company
Atlantis The Palm is an iconic resort on Dubai\'s Palm Jumeirah and part of Kerzner International. It combines 1544 rooms and suites with acclaimed dining, marine attractions, aquatic entertainment, and extensive leisure facilities. More than 6000 colleagues from 129 nationalities support the property\'s complex luxury hospitality operations.
