Team Leader - Palace Lounge Job Vacancy in UAE Dubai
Job Overview
Jumeirah Al Qasr is currently hiring a **Team Leader** to join its prestigious Palace Lounge team in Dubai, UAE. This leadership role is ideal for hospitality professionals with luxury service experience, aiming to step up into a supervisory position within one of the region’s most iconic resorts.
Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Guest Services / Lounge Operations
Salary: 7000-9000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full Time
Job Overview
As a Team Leader in the Palace Lounge, you will manage day-to-day operations, ensure team coordination, and uphold Jumeirah’s service standards. You will also handle guest satisfaction, assist with administrative duties, and guide a multicultural team toward delivering five-star experiences to UAE-based and international clientele.
Key Responsibilities
* Supervise the Palace Lounge\'s daily functions, ensuring smooth service across shifts
* Conduct pre-shift briefings and ensure team members are informed of updates and guest expectations
* Monitor team performance, conduct quality checks, and maintain service standards
* Address guest inquiries and concerns professionally and escalate complex issues when needed
* Maintain accurate records, prepare shift reports, and perform routine service audits
* Foster a guest-focused environment and lead by example with professionalism and hospitality excellence
Job Requirements
* 1–2 years of experience in a similar role at a luxury 5-star property
* UAE work experience preferred but not mandatory
* Fluency in English; Russian or another European language is an advantage
* Proficiency in Microsoft Office and Opera PMS (Cloud)
* Strong leadership, problem-solving, and customer service skills
* Ability to thrive in a fast-paced, multicultural work environment
What We Offer
* Competitive tax-free salary in AED
* Company-provided accommodation and annual airfare
* Complimentary duty meals and uniform laundry services
* Discounted hotel stays and F&B across Jumeirah properties
* Comprehensive health coverage including life insurance
* Ongoing training and strong career growth opportunities within Dubai’s top hospitality employer
About the Company
**Jumeirah Al Qasr**, part of the renowned **Madinat Jumeirah** resort, blends Arabian royal elegance with world-class service. As a member of **Dubai Holding**, **Jumeirah Group** leads the luxury hospitality sector in the UAE and globally. The Palace Lounge offers an exclusive experience to VIP guests, and joining its team means being part of a brand that defines luxury, innovation, and service excellence across the Middle East and beyond.