Waiter - Luxury Resort Dining Service
Job Description and Requirements
Waiter - Luxury Resort Dining ServiceJob Snapshot
Role: Waiter - Luxury Resort Dining Service
Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Food & Beverage Serving
Experience: Previous luxury hotel or restaurant experience
Job Type: Full-time
Position Overview
Waiter - Luxury Resort Dining Service in Dubai, United Arab Emirates is a Hospitality opportunity for a service professional with experience in upscale restaurants, luxury hotels, or resort dining. Accor is hiring a Waiter for Sofitel Dubai The Palm to deliver polished food and beverage service, manage guest orders accurately, support upselling, maintain outlet presentation, and provide attentive service that reflects five-star hospitality standards.
The role is ideal for an energetic hospitality professional who enjoys guest interaction, understands restaurant service procedures, and can maintain service quality in a busy luxury beachfront resort environment.
Job Details
Country: United Arab Emirates
City: Dubai
Industry: Hospitality
Function: Food &
Salary: 3500-5500
Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Context
The Waiter supports the complete dining experience by preparing the outlet for service, welcoming guests, taking accurate orders, serving food and beverages, and maintaining a clean and organized station throughout each shift.
The position also contributes to outlet revenue through knowledgeable recommendations and appropriate upselling. Accurate use of the point-of-sales system, correct recording of transactions, and consistent adherence to brand standards help protect both guest satisfaction and operational performance.
Key Responsibilities
* Maintain detailed knowledge of all food and beverage items available on the assigned outlet menu.
* Prepare the restaurant or bar for service through mise-en-place, table setup, resetting, and light cleaning.
* Ensure tables, service stations, menus, glassware, cutlery, and other operating items are ready before service begins.
* Welcome guests professionally and provide attentive service throughout their dining experience.
* Present menu options clearly and answer questions regarding dishes, beverages, ingredients, and preparation methods.
* Take food and beverage orders accurately.
* Recommend additional dishes, beverages, desserts, or other suitable items through appropriate upselling techniques.
* Enter orders correctly into the outlet point-of-sales system.
* Ensure all sales transactions are recorded according to prescribed operating procedures.
* Follow approved processes when voiding, correcting, or changing ordered items.
* Serve food and beverages according to established Sofitel service standards.
* Monitor guest satisfaction during service and respond promptly to additional requests.
* Remain flexible when accommodating reasonable guest requests involving ingredients or food preparation methods.
* Communicate special requests clearly to kitchen and beverage teams.
* Follow presentation standards established by Food and Beverage management.
* Clear used plates, glassware, cutlery, and other items efficiently from guest tables.
* Transfer dirty dishes to the appropriate dishwashing or collection area.
* Maintain the assigned station or section in a clean, organized, and presentable condition.
* Complete required opening duties before the outlet begins service.
* Perform closing duties thoroughly before finishing the shift.
* Reset tables promptly to support efficient seating and restaurant turnover.
* Work closely with kitchen, bar, host, cashier, and supervisory colleagues to maintain smooth service flow.
* Follow minimum company brand standards consistently.
* Apply optional brand standards where required by the outlet or hotel.
* Maintain professional grooming and presentation throughout the shift.
* Support guest service recovery by escalating concerns to the appropriate supervisor when needed.
* Use restaurant equipment, service supplies, and operating materials responsibly.
* Maintain food safety, hygiene, and cleanliness standards within the assigned work area.
* Support other Food and Beverage areas when operational requirements demand flexibility.
Ideal Profile
* Previous experience in a similar role within a luxury hotel, resort, or established restaurant environment.
* Practical understanding of food and beverage service procedures.
* Comfortable working within a five-star hospitality setting.
* Strong guest service orientation and genuine enthusiasm for hospitality.
* Energetic and positive approach to restaurant operations.
* Able to learn food and beverage menus in detail.
* Comfortable recommending products and using upselling techniques naturally.
* Familiarity with restaurant point-of-sales systems is advantageous.
* Able to follow transaction procedures accurately when entering, voiding, or correcting orders.
* Strong communication and interpersonal abilities.
* Fluent English speaker.
* Able to maintain professional service during busy dining periods.
* Strong teamwork skills and willingness to support colleagues.
* Attention to cleanliness, table presentation, and service details.
* Flexible when responding to reasonable guest requests.
* Must already be based in the United Arab Emirates.
Skills Set
* Food & Beverage Serving
* Luxury hotel dining
* Resort restaurant service
* Guest service
* Table service
* Food service
* Beverage service
* Order taking
* Menu knowledge
* Menu recommendations
* Upselling
* Point-of-sales systems
* POS transactions
* Order corrections
* Void procedures
* Mise-en-place
* Restaurant setup
* Table resetting
* Opening duties
* Closing duties
* Service station management
* Food presentation
* Beverage presentation
* Guest request handling
* Special dietary requests
* Kitchen coordination
* Bar coordination
* Table clearing
* Restaurant cleanliness
* Brand standards
* Five-star service
* Hospitality operations
Why Join Us
This opportunity provides experience within a large five-star beachfront resort where Food and Beverage employees work across an extensive collection of restaurants, bars, lounges, and luxury guest facilities. The scale of Sofitel Dubai The Palm creates valuable exposure to international guests, high service expectations, resort operations, and diverse dining concepts.
For a hospitality professional already based in the United Arab Emirates, the position offers an environment where restaurant service, product knowledge, upselling, and luxury guest engagement can be developed further within Accor\'s international hospitality network.
About the Company
Accor is a global hospitality group operating an extensive portfolio of hotel and resort brands worldwide. Sofitel Dubai The Palm is a five-star beachfront resort on Palm Jumeirah featuring 360 guest rooms and suites, 182 serviced apartments, four ultra-luxury villas, a spa, fitness facilities, a kids club, and a broad selection of restaurants, bars, and lounges overlooking the Arabian Gulf.



