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Established in the 1930s, Al-Futtaim Group is a leading regional business headquartered in Dubai, United Arab Emirates. With operations spanning automotive, financial services, real estate, retail, and healthcare, the group partners with over 200 of the world\'s most admired and innovative brands. Al-Futtaim\'s commitment to excellence and customer focus has enabled continuous growth and expansion, enriching the lives and aspirations of customers daily.
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Responsible for managing the digital customer experience, ensuring that all communications uphold the company\'s brand values and deliver a consistent and positive image. This includes crafting clear, concise, and professional communications across various digital channels, leveraging deep customer knowledge to offer personalized support, and maintaining comprehensive records of customer interactions to inform future
