Assistant Manager – Workforce Planning and Resource Management – Dubai, UAE
Posted date [2025-08-07]
(ID: 36714)
 |
Dicetek is a global IT Solutions and Services Company founded in 2006, headquartered in Singapore. We are expanding our global network while delivering cost-effective consulting services. Our operational offices are located in India, UAE, Singapore, and the USA.
Focusing on various sectors including Banking & Financial Services, Telecom, Government, Oil & Gas, Logistics, Supply Chain, Real Estate, and Manufacturing, we offer top-notch Information Technology Solutions and Professional Consulting Services. We have built a solid reputation in the technology industry for exceptional service, guided by our core values of integrity, thought leadership, and excellence in the ever-evolving IT landscape. We aim to foster lasting relationships with our clients, prioritizing their satisfaction as a key performance indicator. This commitment has positioned us as a preferred partner for many. With over a decade of experience, we have a proven track record in consulting across diverse technical roles and industries. Our specialized team of over 1,200 IT Consultants combines international expertise with in-depth local market knowledge.... |
Assistant Manager – Workforce Planning and Resource Management – Dubai, UAE
Position Overview
Dicetek LLC is seeking an experienced Assistant Manager – Workforce Management (WFM) to support resource planning and recruitment operations within the Technology and Digital functions in Dubai. This role plays a key part in aligning third-party staffing needs with delivery priorities across multiple departments, ensuring efficiency, compliance, and strategic workforce readiness.
Job Details
Job Location: Dubai, UAE
Industry: Information Technology (IT)
Function: Human Resources / Recruiting
Salary: 15000–20000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: UAE preferred
Job Type: Full Time
Position Overview
As Assistant Manager – WFM, you will be responsible for overseeing third-party staffing pipelines, coordinating with internal and vendor teams to manage onboarding, performance data, and resource forecasts. The role requires strong analytical skills, knowledge of WFM tools, and the ability to collaborate across HR, Procurement, PMO, and Finance to optimize staffing decisions for ongoing and future tech and digital projects.
What You’ll Do
* Coordinate hiring and onboarding of contractual tech resources in partnership with delivery teams and vendors
* Develop and maintain resource forecasting models aligned with project delivery timelines
* Generate regular dashboards and reports on workforce metrics, capacity, and planning
* Conduct root cause analysis on staffing issues and support continuous process improvement
* Monitor performance indicators such as utilization, adherence, and productivity
* Maintain recruitment dashboards, track KPIs, and keep updated on market salary benchmarks
* Actively contribute to workforce planning forums and audit readiness initiatives
* Support leadership with timely updates and insights to inform strategic resource decisions
Ideal Profile
* 5–7 years of experience in workforce planning, staffing, or recruitment operations
* Background in tech, HR, or regulated industries such as banking or telecom is preferred
* Strong proficiency in Excel, WFM tools (e.g., Oracle HRMS), and analytics dashboards
* Sound understanding of project lifecycle management, agile frameworks, and staffing compliance
* Excellent communication and stakeholder management abilities
* University degree or equivalent experience
* Certifications in ITIL, PMP, PRINCE2, COBIT, or Agile methodologies are an advantage
Why Join Us
* Be at the heart of resource strategy in a dynamic tech environment
* Collaborate with top-tier delivery and project teams across the region
* Contribute to meaningful workforce and operational planning in a growing digital landscape
* Gain exposure to enterprise-level planning systems and decision-making
About the Company
Dicetek LLC is a global IT solutions provider based in Dubai, delivering specialized services in digital transformation, resource augmentation, and enterprise consulting. With a strong presence across the GCC and Asia, Dicetek partners with leading organizations to streamline IT operations and workforce strategies. Join our growing team and help shape the future of digital project delivery.
Position Overview
Dicetek LLC is seeking an experienced Assistant Manager – Workforce Management (WFM) to support resource planning and recruitment operations within the Technology and Digital functions in Dubai. This role plays a key part in aligning third-party staffing needs with delivery priorities across multiple departments, ensuring efficiency, compliance, and strategic workforce readiness.
Job Details
Job Location: Dubai, UAE
Industry: Information Technology (IT)
Function: Human Resources / Recruiting
Salary: 15000–20000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: UAE preferred
Job Type: Full Time
Position Overview
As Assistant Manager – WFM, you will be responsible for overseeing third-party staffing pipelines, coordinating with internal and vendor teams to manage onboarding, performance data, and resource forecasts. The role requires strong analytical skills, knowledge of WFM tools, and the ability to collaborate across HR, Procurement, PMO, and Finance to optimize staffing decisions for ongoing and future tech and digital projects.
What You’ll Do
* Coordinate hiring and onboarding of contractual tech resources in partnership with delivery teams and vendors
* Develop and maintain resource forecasting models aligned with project delivery timelines
* Generate regular dashboards and reports on workforce metrics, capacity, and planning
* Conduct root cause analysis on staffing issues and support continuous process improvement
* Monitor performance indicators such as utilization, adherence, and productivity
* Maintain recruitment dashboards, track KPIs, and keep updated on market salary benchmarks
* Actively contribute to workforce planning forums and audit readiness initiatives
* Support leadership with timely updates and insights to inform strategic resource decisions
Ideal Profile
* 5–7 years of experience in workforce planning, staffing, or recruitment operations
* Background in tech, HR, or regulated industries such as banking or telecom is preferred
* Strong proficiency in Excel, WFM tools (e.g., Oracle HRMS), and analytics dashboards
* Sound understanding of project lifecycle management, agile frameworks, and staffing compliance
* Excellent communication and stakeholder management abilities
* University degree or equivalent experience
* Certifications in ITIL, PMP, PRINCE2, COBIT, or Agile methodologies are an advantage
Why Join Us
* Be at the heart of resource strategy in a dynamic tech environment
* Collaborate with top-tier delivery and project teams across the region
* Contribute to meaningful workforce and operational planning in a growing digital landscape
* Gain exposure to enterprise-level planning systems and decision-making
About the Company
Dicetek LLC is a global IT solutions provider based in Dubai, delivering specialized services in digital transformation, resource augmentation, and enterprise consulting. With a strong presence across the GCC and Asia, Dicetek partners with leading organizations to streamline IT operations and workforce strategies. Join our growing team and help shape the future of digital project delivery.
