Change and Release Analyst Job Vacancy in UAE Dubai
Posted date [2025-03-14]
(ID: 33854)
 |
Dicetek is a global IT Solutions and Services Company founded in 2006, headquartered in Singapore. We are expanding our global network while delivering cost-effective consulting services. Our operational offices are located in India, UAE, Singapore, and the USA.
Focusing on various sectors including Banking & Financial Services, Telecom, Government, Oil & Gas, Logistics, Supply Chain, Real Estate, and Manufacturing, we offer top-notch Information Technology Solutions and Professional Consulting Services. We have built a solid reputation in the technology industry for exceptional service, guided by our core values of integrity, thought leadership, and excellence in the ever-evolving IT landscape. We aim to foster lasting relationships with our clients, prioritizing their satisfaction as a key performance indicator. This commitment has positioned us as a preferred partner for many. With over a decade of experience, we have a proven track record in consulting across diverse technical roles and industries. Our specialized team of over 1,200 IT Consultants combines international expertise with in-depth local market knowledge.... |
Change and Release Analyst
Join Dicetek in Dubai as a Change and Release Analyst and play a critical role in ensuring seamless IT change and release management while minimizing business disruptions. This position is ideal for professionals with strong ITIL expertise and a background in Agile methodologies, DevOps, and automated deployment tools.
Job Location: Dubai, United Arab Emirates
Job Industry: IT Services and IT Consulting
Job Function: IT Change and Release Management
Salary: Negotiable
Gender: Any
Key Responsibilities:
Change Management:
- Ensure all Change Requests follow the defined Change Management process, including assessment, approval, scheduling, and review.
- Facilitate Change Advisory Board (CAB) meetings, conducting risk assessments and impact analysis for proposed changes.
- Collaborate with stakeholders to categorize and prioritize changes based on business impact and urgency.
- Maintain compliance with IT governance policies, audit requirements, and regulatory standards.
- Manage the Change Schedule to minimize conflicts and align with business operations.
- Conduct post-implementation reviews (PIRs) and document lessons learned for continuous improvement.
- Maintain Change Management documentation, KPIs, and reports.
Release Management:
- Plan, coordinate, and oversee software/application releases, patches, and infrastructure upgrades.
- Ensure releases are bundled, tested, and deployed in line with the organization\'s release strategy.
- Work closely with DevOps, Infrastructure, QA, and Change teams to facilitate smooth release planning and execution.
- Maintain the Release Calendar, ensuring alignment with business needs and minimizing disruptions.
- Validate release readiness, ensuring all pre- and post-deployment activities are successfully completed.
- Implement automated deployment tools and DevOps practices where applicable.
Technical Skills:
- Strong understanding of ITIL v3 and ITIL v4 Change & Release Management principles.
- Expertise in Agile methodologies and best practices.
- Experience with Change and Release Management tools and ITSM platforms.
- Hands-on experience with CI/CD pipelines, DevOps methodologies, and automated deployment tools, particularly within Azure DevOps.
- Familiarity with incident, problem, and service management processes.
- Strong risk assessment and impact analysis capabilities in IT change and release management.
Soft Skills:
- Excellent communication and stakeholder management skills.
- Strong analytical and problem-solving abilities.
- Detail-oriented with strong documentation skills.
- Ability to work under pressure and manage multiple changes/releases simultaneously.
- Collaborative mindset for working effectively with cross-functional teams.
What We Offer:
- Competitive salary and benefits package.
- A dynamic and collaborative work environment.
- Opportunities for career growth and professional development.
- Exposure to high-impact IT projects in a global consulting environment.
About the company
Dicetek is a global IT solutions and services company headquartered in Singapore, with operations in India, UAE, Singapore, and the USA. Specializing in IT consulting, professional services, and technology solutions, Dicetek partners with enterprises across multiple industries, including banking, telecom, government, and logistics. With over 16 years of industry expertise, Dicetek is committed to delivering innovative solutions that drive business success.
To explore the latest job opportunities, visit: [https://dicetek.talentrecruit.com/career-page](https://dicetek.talentrecruit.com/career-page)
Join Dicetek in Dubai as a Change and Release Analyst and play a critical role in ensuring seamless IT change and release management while minimizing business disruptions. This position is ideal for professionals with strong ITIL expertise and a background in Agile methodologies, DevOps, and automated deployment tools.
Job Location: Dubai, United Arab Emirates
Job Industry: IT Services and IT Consulting
Job Function: IT Change and Release Management
Salary: Negotiable
Gender: Any
Key Responsibilities:
Change Management:
- Ensure all Change Requests follow the defined Change Management process, including assessment, approval, scheduling, and review.
- Facilitate Change Advisory Board (CAB) meetings, conducting risk assessments and impact analysis for proposed changes.
- Collaborate with stakeholders to categorize and prioritize changes based on business impact and urgency.
- Maintain compliance with IT governance policies, audit requirements, and regulatory standards.
- Manage the Change Schedule to minimize conflicts and align with business operations.
- Conduct post-implementation reviews (PIRs) and document lessons learned for continuous improvement.
- Maintain Change Management documentation, KPIs, and reports.
Release Management:
- Plan, coordinate, and oversee software/application releases, patches, and infrastructure upgrades.
- Ensure releases are bundled, tested, and deployed in line with the organization\'s release strategy.
- Work closely with DevOps, Infrastructure, QA, and Change teams to facilitate smooth release planning and execution.
- Maintain the Release Calendar, ensuring alignment with business needs and minimizing disruptions.
- Validate release readiness, ensuring all pre- and post-deployment activities are successfully completed.
- Implement automated deployment tools and DevOps practices where applicable.
Technical Skills:
- Strong understanding of ITIL v3 and ITIL v4 Change & Release Management principles.
- Expertise in Agile methodologies and best practices.
- Experience with Change and Release Management tools and ITSM platforms.
- Hands-on experience with CI/CD pipelines, DevOps methodologies, and automated deployment tools, particularly within Azure DevOps.
- Familiarity with incident, problem, and service management processes.
- Strong risk assessment and impact analysis capabilities in IT change and release management.
Soft Skills:
- Excellent communication and stakeholder management skills.
- Strong analytical and problem-solving abilities.
- Detail-oriented with strong documentation skills.
- Ability to work under pressure and manage multiple changes/releases simultaneously.
- Collaborative mindset for working effectively with cross-functional teams.
What We Offer:
- Competitive salary and benefits package.
- A dynamic and collaborative work environment.
- Opportunities for career growth and professional development.
- Exposure to high-impact IT projects in a global consulting environment.
About the company
Dicetek is a global IT solutions and services company headquartered in Singapore, with operations in India, UAE, Singapore, and the USA. Specializing in IT consulting, professional services, and technology solutions, Dicetek partners with enterprises across multiple industries, including banking, telecom, government, and logistics. With over 16 years of industry expertise, Dicetek is committed to delivering innovative solutions that drive business success.
To explore the latest job opportunities, visit: [https://dicetek.talentrecruit.com/career-page](https://dicetek.talentrecruit.com/career-page)
