Proactively work and engage 3rd party vendors included but not limited to: Transportation, Valet parking and car rental companies.
Recommend local tourist spots, including places to dine, shop and sight-see.
Monitors standards of service and response to our overall product, through observations and Medallia guest comments, and recommends short- and long-term changes through regular feedback, daily reports and proposals.
Utilizes a variety of computer systems within all Front Office departments.
What you bring
One + years experience working within a luxury hotel or similar environment is considered an asset
Excellent interpersonal skills and communication skills
Cross cultural sensitivity, and customer service orientation
Guest centricity and understanding the importance of guest’s preferences.
What we offer
Work Authorization
Competitive tax-free salary and service charge
End of service gratuity
Complimentary full board living accommodation in a high quality, well-resourced staff housing
Vibrant fitness facilities including gym and swimming pool
Free transportation to and from work
Medical and life insurance
Paid annual leave
Paid home leave tickets
Social and sporting events
Learning & Development Programs
Career opportunities and international transfer