IT Technician Job Vacancy in UAE Dubai
Installing and configuring computer hardware, operating systems and applications
Monitoring and proactively maintaining computer systems and networks
Replacing parts as required
Troubleshooting system and network problems and diagnosing and solving hardware or
software faults
Responding within agreed time limits to call-outs
Working continuously on a task until completion (or referral to third parties, if appropriate)
Talking staff or clients through a series of actions, either face-to-face or over the telephone, to
help set up systems or resolve issues
Rapidly establishing a good working relationship with colleagues, customers and other
professionals, such as software developers
Setting up new users accounts and profiles and dealing with password issues
Providing support, including procedural documentation and relevant reports
Following diagrams and written instructions to repair a fault or set up a system
Supporting the roll-out of new applications or updates
Testing and evaluating new technology
Maintaining documentation and hardware/software registers
Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
Develop and maintain local networks in ways that optimize performance
Ensure security and privacy of networks and computer systems
Provide orientation and guidance to users on how to operate new software and computer equipment
Organize and schedule upgrades and maintenance without deterring others from completing their work
l Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
Maintain records/logs of repairs and fixes and maintenance schedule
Identify computer or network equipment shortages and place orders
Maintain and Troubleshoot CCTV