Information Technology Coordinator Job Vacancy in UAE Dubai
- communication point for technology issues.
· To provide Server infrastructure management, to include:
- to assist in the planning & design of the server infrastructure,
- to assist in capacity planning,
- to assist in performance monitoring,
- to assist in operating system upgrades and/or patches,
- to assist in trouble-shooting & restoration of services,
- to assist in system backup & recovery procedures,
- to assist in regular backup and integrity checks,
- to assist in virus protection management.
· To provide network infrastructure management, to include:
- to assist in planning & design of the network infrastructure,
- to assist in capacity planning (future growth),
- to assist in implementation of the devices,
- to assist in trouble-shooting and restoration of service,
- to assist in management of 3rd party vendors.
· To provide deskside support services, to include:
- service outage diagnosis,
- desktop restoration / repair,
- coordination of repair through 3rd party vendors,
- troubleshooting & restoration of service,
- virus protection management.
· To provide Systems Administration, to include:
- to create and maintain user/group accounts,
- user configuration,
- trouble-shooting access problems,
- completion of on-site documentation.
· To provide high levels of service and support as per contracted Service Level Agreement (SLA).
· To participate in property level, corporate initiated, technology implementations.
· To maintain & promote Four Seasons core technology standards.
· To maintain technology ‘best practices’ in respect to property systems.
· Assist in the co-ordination of new acquisitions, openings and major projects as required.
· To assist in developing and maintaining a core set of proactive maintenance processes which are performed on property systems
· Provide 7 x 24 support for mission critical systems.
· Other duties and tasks as assigned.