Operations / Application Support Executive Job Vacancy in UAE Dubai
Posted date [2025-03-14]
(ID: 33855)
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Dicetek is a global IT Solutions and Services Company founded in 2006, headquartered in Singapore. We are expanding our global network while delivering cost-effective consulting services. Our operational offices are located in India, UAE, Singapore, and the USA.
Focusing on various sectors including Banking & Financial Services, Telecom, Government, Oil & Gas, Logistics, Supply Chain, Real Estate, and Manufacturing, we offer top-notch Information Technology Solutions and Professional Consulting Services. We have built a solid reputation in the technology industry for exceptional service, guided by our core values of integrity, thought leadership, and excellence in the ever-evolving IT landscape. We aim to foster lasting relationships with our clients, prioritizing their satisfaction as a key performance indicator. This commitment has positioned us as a preferred partner for many. With over a decade of experience, we have a proven track record in consulting across diverse technical roles and industries. Our specialized team of over 1,200 IT Consultants combines international expertise with in-depth local market knowledge.... |
Operations / Application Support Executive
Join Dicetek in Dubai as an Operations / Application Support Executive, where you will play a key role in ensuring the seamless functioning of business applications. This position is ideal for professionals with strong problem-solving skills, a keen eye for troubleshooting, and a passion for providing technical support in a dynamic IT environment.
Job Location: Dubai, United Arab Emirates
Job Industry: IT Services and IT Consulting
Job Function: IT Support and Application Management
Salary: Negotiable
Gender: Any
Key Responsibilities:
- Provide first-line support for business applications, promptly resolving user issues.
- Monitor application performance and proactively identify potential issues.
- Collaborate with developers and IT teams to troubleshoot and resolve technical challenges.
- Conduct user training sessions and create support documentation for application usage.
- Ensure all application-related incidents are logged, tracked, and resolved efficiently.
- Manage software updates, patches, and enhancements to maintain optimal application performance.
- Analyze user feedback and suggest improvements to enhance application functionality and user experience.
Skills & Qualifications:
- Strong understanding of business applications and IT systems.
- Excellent problem-solving and analytical skills.
- Strong communication and customer service abilities.
- Ability to manage multiple tasks, prioritize efficiently, and work under pressure.
- Prior experience in application support or a related IT field is preferred.
What We Offer:
- Competitive salary and benefits package.
- A collaborative and fast-paced work environment.
- Career growth and professional development opportunities.
- Exposure to cutting-edge IT solutions and industry best practices.
About the company
Dicetek is a global IT solutions and services company headquartered in Singapore, with operations in India, UAE, Singapore, and the USA. Specializing in IT consulting, professional services, and technology solutions, Dicetek partners with enterprises across multiple industries, including banking, telecom, government, and logistics. With over 16 years of industry expertise, Dicetek is committed to delivering innovative solutions that drive business success.
To explore the latest job opportunities, visit: [https://dicetek.talentrecruit.com/career-page](https://dicetek.talentrecruit.com/career-page)
Join Dicetek in Dubai as an Operations / Application Support Executive, where you will play a key role in ensuring the seamless functioning of business applications. This position is ideal for professionals with strong problem-solving skills, a keen eye for troubleshooting, and a passion for providing technical support in a dynamic IT environment.
Job Location: Dubai, United Arab Emirates
Job Industry: IT Services and IT Consulting
Job Function: IT Support and Application Management
Salary: Negotiable
Gender: Any
Key Responsibilities:
- Provide first-line support for business applications, promptly resolving user issues.
- Monitor application performance and proactively identify potential issues.
- Collaborate with developers and IT teams to troubleshoot and resolve technical challenges.
- Conduct user training sessions and create support documentation for application usage.
- Ensure all application-related incidents are logged, tracked, and resolved efficiently.
- Manage software updates, patches, and enhancements to maintain optimal application performance.
- Analyze user feedback and suggest improvements to enhance application functionality and user experience.
Skills & Qualifications:
- Strong understanding of business applications and IT systems.
- Excellent problem-solving and analytical skills.
- Strong communication and customer service abilities.
- Ability to manage multiple tasks, prioritize efficiently, and work under pressure.
- Prior experience in application support or a related IT field is preferred.
What We Offer:
- Competitive salary and benefits package.
- A collaborative and fast-paced work environment.
- Career growth and professional development opportunities.
- Exposure to cutting-edge IT solutions and industry best practices.
About the company
Dicetek is a global IT solutions and services company headquartered in Singapore, with operations in India, UAE, Singapore, and the USA. Specializing in IT consulting, professional services, and technology solutions, Dicetek partners with enterprises across multiple industries, including banking, telecom, government, and logistics. With over 16 years of industry expertise, Dicetek is committed to delivering innovative solutions that drive business success.
To explore the latest job opportunities, visit: [https://dicetek.talentrecruit.com/career-page](https://dicetek.talentrecruit.com/career-page)
