Technical Service Engineer – Office Automation – Dubai, UAE
Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional family business houses headquartered in Dubai, United Arab Emirates. |
Position Overview
Technical Service Engineer – Office Automation – Dubai, UAE will be responsible for troubleshooting, repairing, and maintaining photocopiers, fax machines, and printers. The role also involves networking, programming, and installation support to ensure reliable operations for clients, while promoting customer engagement and long-term product usability.
Location: United Arab Emirates
Location: Dubai
Industry: Information Technology (IT)
Function: Equipment Maintenance / Repair
Salary: 10000–13000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full-time
What You’ll Do
* Diagnose, troubleshoot, and repair photocopiers, fax machines, and printers
* Install and configure devices, including networking and programming tasks
* Achieve KPIs, revenue targets, and service objectives in the assigned territory
* Provide professional communication and repair-related education to customers
* Support cross-functional learning, including IT, AV, and mobile technologies
* Work on field-based assignments and project deployments as required
* Improve service penetration within allocated areas and maintain customer engagement
Ideal Profile
* Diploma in Electronics or Engineering (Degree preferred)
* 3–5 years of experience in technical maintenance of office automation products and printers
* Strong diagnostic and networking skills with IT proficiency
* Experience in handling customer interactions and providing technical education
* Excellent problem-solving, interpersonal, and communication skills
* Ability to manage information, negotiate effectively, and work across functions
Why Join Us
This role provides the opportunity to work on advanced office automation technologies with one of the region’s leading business groups. Employees gain hands-on technical experience, customer-facing responsibilities, and exposure to cross-functional IT and AV systems.
About the Company
Al-Futtaim Group, headquartered in Dubai, is a diversified organization operating across automotive, retail, real estate, healthcare, and technology sectors, with a strong presence throughout the Middle East, Asia, and Africa.



