Head of Product Service Line Job Vacancy in UAE Dubai
Posted date [2025-01-23]
(ID: 33232)
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Emirates Global Aluminium is the world’s largest ‘premium aluminium’ producer and the biggest industrial company in the United Arab Emirates outside oil and gas.
EGA is owned by Mubadala Investment Company of Abu Dhabi and Investment Corporation of Dubai, and is the largest company jointly owned by the two Emirates. As a team of more than 7,000 people around the world, we share a drive to fulfil our purpose and achieve our mission, while living our values. Our leadership ensures that we demonstrate a culture of innovation and responsibility as well as a robust corporate governance for our long-term success. Aluminium is among the world’s most versatile metals, and our global customers transform it into products that make modern life possible. Our aluminium is the biggest made-in-the-UAE export after oil and gas. We produce one-in-every 25 tonnes of aluminium made worldwide - four per cent of the world’s total production and almost half of the aluminium produced in the Gulf. EGA is an integrated aluminium producer, with operations from bauxite mining to the production of cast metal and recycling. EGA’s operations include an aluminium smelter and an alumina refinery in Abu Dhabi, an aluminium smelter in Dubai, and a bauxite mine in the Republic of Guinea and a specialty foundry in Germany, and an aluminium recycling plant in the United States.... |
Head of Product Service Line
Dubai, United Arab Emirates
Job Industry: Manufacturing and Industrial Automation
Job Function: Digital Transformation and Product Management
Job Type: Full-Time
Salary: Competitive
Job Description
The Head of Product Service Line is responsible for aligning the product portfolio strategy with the business objectives of Emirates Global Aluminium. This role requires a deep understanding of digital transformation, industry best practices, and agile methodologies to drive business innovation and operational excellence.
The PSL Owner oversees multiple product lines, leading teams of Product Owners and technical experts to plan, develop, and implement enterprise-level digital platforms. The role plays a key part in stakeholder engagement, industry benchmarking, and roadmap execution while ensuring products align with evolving business needs.
Key Responsibilities
- Define and execute a product portfolio strategy that aligns with the company’s digital transformation objectives
- Lead a cross-functional team of Product Owners, designers, and engineers to build and deploy Industry 4.0 solutions
- Establish and maintain strong relationships with business units, corporate areas, and external partners
- Conduct market research and industry benchmarking to ensure best practices are integrated into product development
- Oversee the end-to-end product development lifecycle, ensuring timely delivery and measurable business impact
- Identify and mitigate risks, proactively managing project dependencies and escalations
- Ensure business unit KPIs are met, focusing on both financial and operational performance metrics
- Provide leadership in agile methodologies, facilitating backlog prioritization, sprint planning, and iterative improvements
- Drive a culture of innovation, ensuring product teams leverage AI, automation, and data analytics
- Define and track KPIs for user adoption, engagement, and operational performance
- Collaborate with leadership to prioritize high-value digital transformation initiatives
- Ensure seamless communication between product, business, and IT teams, aligning strategy with execution
- Recruit, mentor, and evaluate team members, ensuring continuous performance improvements
Challenges and Key Considerations
- Managing a diverse portfolio of digital products across multiple business units
- Balancing short-term execution with a long-term strategic vision for product development
- Leading change management initiatives to ensure smooth adoption of new technologies
- Driving agile best practices in a complex industrial and corporate environment
- Aligning multiple stakeholders with competing priorities while maintaining a clear strategic direction
Qualifications and Experience
- Bachelor’s or Master’s degree in Computer Science, Mathematics, Engineering, or a related field
- Minimum 15 years of experience, with at least 3 years in manufacturing, metals, mining, or energy industries
- Proven expertise in product management, agile methodologies, and digital transformation
- Strong experience managing distributed teams and remote stakeholders
- Formal project management certifications such as PMP, PRINCE2, or Agile Project Management are a plus
- Extensive knowledge of agile tools and frameworks, including Scrum and Kanban
- Experience working with Industry 4.0 solutions, including AI, IoT, and smart manufacturing technologies
- Hands-on experience with wireframing, backlog management, user story creation, and acceptance criteria development
- Strong ability to communicate and influence C-level executives and technical teams
- Proficiency with project management and collaboration tools such as Jira, Confluence, and Agile platforms
- Experience working with UX and UI design teams to optimize product usability and adoption
- Familiarity with software engineering best practices, including test-driven development and continuous integration
Leadership and Behavioral Skills
- Strong strategic thinking with the ability to align business goals with technical solutions
- Ability to manage multiple complex projects simultaneously, ensuring delivery within scope and timeline
- Passion for continuous learning, innovation, and operational excellence
- Excellent stakeholder management and cross-functional collaboration skills
- High adaptability to change and evolving business needs
- Ability to mentor and develop high-performing teams
Why Join EGA
- Be part of a pioneering digital transformation initiative in the industrial sector
- Lead high-impact projects that drive operational excellence and technological innovation
- Collaborate with top industry experts in a fast-paced and agile environment
- Work with cutting-edge Industry 4.0 technologies, including AI, IoT, and cloud platforms
- Competitive salary and career growth opportunities in a dynamic and forward-thinking organization
This role is ideal for a product leader with deep expertise in digital transformation, agile methodologies, and Industry 4.0 solutions, looking to drive innovation at a global industrial powerhouse.
Dubai, United Arab Emirates
Job Industry: Manufacturing and Industrial Automation
Job Function: Digital Transformation and Product Management
Job Type: Full-Time
Salary: Competitive
Job Description
The Head of Product Service Line is responsible for aligning the product portfolio strategy with the business objectives of Emirates Global Aluminium. This role requires a deep understanding of digital transformation, industry best practices, and agile methodologies to drive business innovation and operational excellence.
The PSL Owner oversees multiple product lines, leading teams of Product Owners and technical experts to plan, develop, and implement enterprise-level digital platforms. The role plays a key part in stakeholder engagement, industry benchmarking, and roadmap execution while ensuring products align with evolving business needs.
Key Responsibilities
- Define and execute a product portfolio strategy that aligns with the company’s digital transformation objectives
- Lead a cross-functional team of Product Owners, designers, and engineers to build and deploy Industry 4.0 solutions
- Establish and maintain strong relationships with business units, corporate areas, and external partners
- Conduct market research and industry benchmarking to ensure best practices are integrated into product development
- Oversee the end-to-end product development lifecycle, ensuring timely delivery and measurable business impact
- Identify and mitigate risks, proactively managing project dependencies and escalations
- Ensure business unit KPIs are met, focusing on both financial and operational performance metrics
- Provide leadership in agile methodologies, facilitating backlog prioritization, sprint planning, and iterative improvements
- Drive a culture of innovation, ensuring product teams leverage AI, automation, and data analytics
- Define and track KPIs for user adoption, engagement, and operational performance
- Collaborate with leadership to prioritize high-value digital transformation initiatives
- Ensure seamless communication between product, business, and IT teams, aligning strategy with execution
- Recruit, mentor, and evaluate team members, ensuring continuous performance improvements
Challenges and Key Considerations
- Managing a diverse portfolio of digital products across multiple business units
- Balancing short-term execution with a long-term strategic vision for product development
- Leading change management initiatives to ensure smooth adoption of new technologies
- Driving agile best practices in a complex industrial and corporate environment
- Aligning multiple stakeholders with competing priorities while maintaining a clear strategic direction
Qualifications and Experience
- Bachelor’s or Master’s degree in Computer Science, Mathematics, Engineering, or a related field
- Minimum 15 years of experience, with at least 3 years in manufacturing, metals, mining, or energy industries
- Proven expertise in product management, agile methodologies, and digital transformation
- Strong experience managing distributed teams and remote stakeholders
- Formal project management certifications such as PMP, PRINCE2, or Agile Project Management are a plus
- Extensive knowledge of agile tools and frameworks, including Scrum and Kanban
- Experience working with Industry 4.0 solutions, including AI, IoT, and smart manufacturing technologies
- Hands-on experience with wireframing, backlog management, user story creation, and acceptance criteria development
- Strong ability to communicate and influence C-level executives and technical teams
- Proficiency with project management and collaboration tools such as Jira, Confluence, and Agile platforms
- Experience working with UX and UI design teams to optimize product usability and adoption
- Familiarity with software engineering best practices, including test-driven development and continuous integration
Leadership and Behavioral Skills
- Strong strategic thinking with the ability to align business goals with technical solutions
- Ability to manage multiple complex projects simultaneously, ensuring delivery within scope and timeline
- Passion for continuous learning, innovation, and operational excellence
- Excellent stakeholder management and cross-functional collaboration skills
- High adaptability to change and evolving business needs
- Ability to mentor and develop high-performing teams
Why Join EGA
- Be part of a pioneering digital transformation initiative in the industrial sector
- Lead high-impact projects that drive operational excellence and technological innovation
- Collaborate with top industry experts in a fast-paced and agile environment
- Work with cutting-edge Industry 4.0 technologies, including AI, IoT, and cloud platforms
- Competitive salary and career growth opportunities in a dynamic and forward-thinking organization
This role is ideal for a product leader with deep expertise in digital transformation, agile methodologies, and Industry 4.0 solutions, looking to drive innovation at a global industrial powerhouse.
