IT Change Controller - Technology Change Management Support in Doha Job Vacancy in Qatar
Posted date [2025-07-03]
(ID: 35900)
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About the Company Qatar Airways is a world-renowned airline and a top employer in the global aviation industry. Proudly named World’s Best Airline eight times by Skytrax, including the latest win in 2024, Qatar Airways sets benchmarks for airline excellence, cabin crew service, and digital innovation. It is also recognized for having the World’s Best Business Class, Best Airline in the Middle East, and World’s Best Airline Website. Operating from Hamad International Airport in Doha, named World’s Best Airport, the airline connects passengers to over 170 global destinations. Qatar Airways leads in eco-conscious operations and was the first Middle East airline certified to IATA’s highest environmental standards. Whether you are exploring opportunities in cabin crew, airport services, airline IT, or aviation security, Qatar Airways offers global career growth, exposure to cutting-edge aviation technology, and a strong commitment to employee development. Popular job searches: airline jobs in Qatar, Qatar Airways careers, cabin crew openings, jobs at Hamad International Airport, aviation jobs Middle East, airline customer service roles, aviation engineering jobs, flight operations careers, eco-friendly airline jobs, Qatar airport hiring.... |
IT Change Controller - Technology Change Management Support in Doha
Role Summary
We are hiring an IT Change Controller to support the implementation and management of change processes within the Qatar Airways IT department in Doha. The role involves coordinating administrative and operational functions of change management, supporting project teams, and ensuring consistent change delivery through structured methodologies. This is an excellent opportunity for professionals with experience in IT change coordination, stakeholder management, and service delivery.
Job Details
* Job Location: Doha, Qatar
* Industry: Information Technology and Services
* Function: IT Project Management
* Salary: 16000–21000 monthly (Market estimated)
* Gender: Any
* Candidate Nationality: Any
* Candidate Current Location: Any
* Job Type: Full-time
Key Responsibilities
* Coordinate and support IT change management processes in line with department goals
* Maintain change records, schedules, and meeting agendas for CAB (Change Advisory Board) sessions
* Assist with impact analysis, change readiness assessments, and stakeholder engagement
* Prepare change communications, meeting minutes, reports, and documentation
* Collaborate with internal teams to ensure smooth adoption of changes across departments
* Provide input for training, user readiness, and resistance management planning
* Evaluate and track the success of change activities through measurable outcomes
* Assist in integrating change strategies into broader project plans
* Support senior leaders and project teams with change guidance and communication
Candidate Requirements
* Bachelor’s degree in Computer Science, IT Management, or a related discipline
* Minimum 4 years of relevant experience in IT support, change coordination, or business analysis
* Familiarity with structured change methodologies and industry best practices
* Knowledge of ITIL, ISO 20000 standards, or other service management frameworks preferred
* Excellent communication and documentation skills
* Ability to manage multiple priorities and work effectively across teams
* Proficiency in tools such as ServiceNow or OpenText Service Manager is a plus
* Change management certification (e.g., Prosci, APMG) is desirable
* Must be flexible to work in shifts if required
Why Join Us
This role offers the chance to work in a dynamic and evolving IT environment supporting Qatar Airways Group’s global digital initiatives. You’ll contribute to structured change delivery, process improvement, and operational stability in one of the region’s most respected technology departments.
About the Company
Qatar Airways Group is a global aviation and services organization based in Doha, Qatar. The group operates across multiple business sectors including aviation, logistics, catering, and IT services. With a strong focus on innovation and quality, the company continues to expand its digital and operational capabilities across the world.
Role Summary
We are hiring an IT Change Controller to support the implementation and management of change processes within the Qatar Airways IT department in Doha. The role involves coordinating administrative and operational functions of change management, supporting project teams, and ensuring consistent change delivery through structured methodologies. This is an excellent opportunity for professionals with experience in IT change coordination, stakeholder management, and service delivery.
Job Details
* Job Location: Doha, Qatar
* Industry: Information Technology and Services
* Function: IT Project Management
* Salary: 16000–21000 monthly (Market estimated)
* Gender: Any
* Candidate Nationality: Any
* Candidate Current Location: Any
* Job Type: Full-time
Key Responsibilities
* Coordinate and support IT change management processes in line with department goals
* Maintain change records, schedules, and meeting agendas for CAB (Change Advisory Board) sessions
* Assist with impact analysis, change readiness assessments, and stakeholder engagement
* Prepare change communications, meeting minutes, reports, and documentation
* Collaborate with internal teams to ensure smooth adoption of changes across departments
* Provide input for training, user readiness, and resistance management planning
* Evaluate and track the success of change activities through measurable outcomes
* Assist in integrating change strategies into broader project plans
* Support senior leaders and project teams with change guidance and communication
Candidate Requirements
* Bachelor’s degree in Computer Science, IT Management, or a related discipline
* Minimum 4 years of relevant experience in IT support, change coordination, or business analysis
* Familiarity with structured change methodologies and industry best practices
* Knowledge of ITIL, ISO 20000 standards, or other service management frameworks preferred
* Excellent communication and documentation skills
* Ability to manage multiple priorities and work effectively across teams
* Proficiency in tools such as ServiceNow or OpenText Service Manager is a plus
* Change management certification (e.g., Prosci, APMG) is desirable
* Must be flexible to work in shifts if required
Why Join Us
This role offers the chance to work in a dynamic and evolving IT environment supporting Qatar Airways Group’s global digital initiatives. You’ll contribute to structured change delivery, process improvement, and operational stability in one of the region’s most respected technology departments.
About the Company
Qatar Airways Group is a global aviation and services organization based in Doha, Qatar. The group operates across multiple business sectors including aviation, logistics, catering, and IT services. With a strong focus on innovation and quality, the company continues to expand its digital and operational capabilities across the world.
