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For more than half a century, Accor has been continuously reinventing the hospitality business by making daring moves and challenging the status quo. Innovation, adaptability, and resilience are part of our DNA. Hand in hand with our partners, owners and all stakeholders, we anticipate and respond to global shifts and clients’ evolving needs, fostering growth and building value while honoring our responsibility and working in harmony with our commitment to a sustainable future.... |
Responsible for the training of all reception/hostess team members to ensure consistent and high quality standards, discipline and build up high team morale, creating action plans for team member development.
Assign areas of responsibility to reception/hostess staff.
Assist with performance evaluation of line staff.
Posting of positive comments for viewing by all staff – reviewing negative comments with FOH Manager AND Venue Manager
Prepare the daily/weekly/monthly roster in co-ordination with the Operations team
Be fully aware of the Venue licensing regulations, health and safety procedures and to follow them and ensure that all team members are fully trained.
Conduct daily team member communication meetings in the absence of the Venue Manager
Adherence to stock control and par stocks of stationary and of equipment (controlling costs)
Assist, manage and control the use and upkeep of equipment’s and assets
Maximize revenue through sales and increase the revenue through up-selling, effective training and motivational techniques with regards to Events and Party Night Tables
Assist in developing strategies to increase sales
Be familiar with current industry trends and make suggestions how these could be brought into the company to increase revenues and add guest offering/themes.
Manage Reservations and Table Management System
Manage Database and upkeep of information – create reporting templates to update weekly
Manage yearly marketing calendar of events and promotions around town
Qualifications
Your personality counts more than your CV …
Hotel related experience field
Admin knowledge
Microsoft office
Minimum of 1 years’ experience in Food & Beverage area
Middle East experience
Reinforces change through communication, support, and own behaviours in the face of difficulty by implementing various creative solutions
Assign areas of responsibility to reception/hostess staff.
Assist with performance evaluation of line staff.
Posting of positive comments for viewing by all staff – reviewing negative comments with FOH Manager AND Venue Manager
Prepare the daily/weekly/monthly roster in co-ordination with the Operations team
Be fully aware of the Venue licensing regulations, health and safety procedures and to follow them and ensure that all team members are fully trained.
Conduct daily team member communication meetings in the absence of the Venue Manager
Adherence to stock control and par stocks of stationary and of equipment (controlling costs)
Assist, manage and control the use and upkeep of equipment’s and assets
Maximize revenue through sales and increase the revenue through up-selling, effective training and motivational techniques with regards to Events and Party Night Tables
Assist in developing strategies to increase sales
Be familiar with current industry trends and make suggestions how these could be brought into the company to increase revenues and add guest offering/themes.
Manage Reservations and Table Management System
Manage Database and upkeep of information – create reporting templates to update weekly
Manage yearly marketing calendar of events and promotions around town
Qualifications
Your personality counts more than your CV …
Hotel related experience field
Admin knowledge
Microsoft office
Minimum of 1 years’ experience in Food & Beverage area
Middle East experience
Reinforces change through communication, support, and own behaviours in the face of difficulty by implementing various creative solutions
