Enterprise Architect - AI Insurance Platforms

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Gender: Any
Candidate Nationality: Any
Job Type: Full-time

Role Context
Property and casualty insurers must modernize legacy platforms while maintaining business continuity, regulatory compliance, and dependable customer service. This position will define how core insurance systems, digital channels, data platforms, intelligent agents, and external ecosystems work together.

The Enterprise Architect will govern architecture across underwriting, policy administration, claims, billing, reinsurance, and distribution. Clear standards and reusable capabilities will help Al-Futtaim scale innovation without creating disconnected technologies or unnecessary operational risk.

Key Responsibilities
The role will combine enterprise-level strategy with practical design guidance for product, engineering, data, and transformation teams.

* Define and maintain the target enterprise architecture for property and casualty insurance.
* Develop domain reference architectures aligned with business capabilities, value streams, and operating models.
* Translate business strategy into architectural roadmaps, transition plans, and investment principles.
* Maintain consistency across business lines while allowing controlled flexibility and innovation.
* Design the enterprise architecture for Agentic AI, autonomous agents, orchestration layers, decision engines, and human-in-the-loop controls.
* Embed AI capabilities into first-notice-of-loss, claims handling, underwriting triage, fraud detection, and employee-assistance processes.
* Establish AI guardrails covering ethics, security, governance, explainability, privacy, and regulatory compliance.
* Promote reusable AI platforms, services, and APIs instead of isolated point solutions.
* Architect omnichannel platforms for customers, agents, brokers, partners, and intermediaries.
* Guide the evolution of portals, mobile applications, workflow tools, and low-code and no-code platforms.
* Own API-first and event-driven integration strategies across the enterprise.
* Establish standards for REST services, event streaming, asynchronous integration, security, and version control.
* Enable secure connections with partners, insurtech companies, intermediaries, and regulators.
* Lead architectural planning for policy, claims, and billing-system modernization.
* Define approaches for legacy decomposition, strangler patterns, SaaS platforms, microservices, and composable architecture.
* Establish transition models that allow legacy and modern platforms to coexist safely.
* Lead architecture governance, design reviews, standards management, and decision documentation.
* Advise on major transformation initiatives, technology investments, and vendor selections.
* Work with product owners and engineering teams to ensure architectural designs are practical and deliverable.
* Present complex architecture decisions clearly to executives and senior stakeholders.

Ideal Profile
Candidates should hold a bachelor\'s or master\'s degree in Computer Science, Engineering, or a related discipline. At least 12 years of enterprise or solution architecture experience is required.

Strong property and casualty insurance experience is essential, with carrier-side exposure preferred. Applicants should demonstrate successful delivery of large-scale digital transformation, core insurance modernization, API platforms, integration architecture, and cloud-native solutions.

The ideal candidate combines strategic thinking with practical delivery judgement. This person should influence senior stakeholders without direct authority, translate between business and technology teams, and recommend solutions that balance innovation, cost, risk, continuity, and measurable value.

Skills Set

* Enterprise architecture
* Property and casualty insurance architecture
* Underwriting and policy systems
* Claims and billing platforms
* Agentic AI architecture
* Autonomous agent orchestration
* Human-in-the-loop models
* AI governance and explainability
* API-first architecture
* REST service standards
* Event-driven integration
* Event-streaming platforms
* Microservices architecture
* Composable technology platforms
* Core insurance modernization
* Legacy decomposition
* Strangler-pattern implementation
* Cloud-native architecture
* Azure, AWS, or GCP
* TOGAF
* ArchiMate
* SaaS and packaged platforms
* Data and analytics architecture
* Architecture governance
* Executive technology communication

Why Join Us
This position offers the opportunity to influence how a major insurance business adopts Agentic AI, modernizes core platforms, and connects with an expanding digital ecosystem. The architect\'s decisions will directly affect delivery speed, operational efficiency, customer experience, and future product development.

Al-Futtaim provides the stability and scale of an established regional group together with continued investment in technology-led transformation. The role offers significant visibility with senior leadership and the opportunity to establish architecture as a practical driver of business value.

About the Company
Al-Futtaim Group is a diversified, privately held regional business headquartered in Dubai, United Arab Emirates. Established in the 1930s, the group operates across automotive, financial services, real estate, retail, and healthcare in more than 20 countries. Its financial services activities include established insurance operations serving customers through an extensive regional network.