Brand Specialist - Quick Commerce
Job Description and Requirements
Brand Specialist - Quick CommerceJob Snapshot
Role: Brand Specialist
Location: Dubai, UAE
Industry: Internet
Function: Account Management-Non-Commissioned
Experience: 2+ years of account management, project or program management, or buying experience
Job Type: Full Time
Position Overview
Amazon is hiring a Brand Specialist in Dubai, UAE to join the Amazon Vendor Services team and manage end-to-end relationships with strategic brands operating on Amazon Now, its quick commerce channel. The role combines vendor management, commercial analysis, supply coordination, merchandising, and real-time operational problem-solving in a fast-paced e-commerce environment.
As the primary contact for assigned vendors, the Brand Specialist will coordinate closely with Operations and other internal teams to resolve supply and receiving issues, improve product availability, support new launches, increase traffic and conversion, and deliver joint business plans. The position requires strong ownership, analytical capability, and the ability to respond quickly
Job Details
Country: UAE
City: Dubai
Industry: Internet
Function: Account Management-Non-Commissioned
Salary: Not disclosed
Gender: No Preference
Candidate Nationality: Not specified
Job Type: Full Time
Work Arrangement: On-site
Key Responsibilities
* Own end-to-end relationships with assigned vendors as their primary point of contact.
* Coordinate with Operations teams to resolve live supply and receiving issues within tight timelines.
* Develop and deliver joint business plans covering selection, availability, traffic, and conversion.
* Work with internal teams on commercial priorities, operational goals, and event execution.
* Regularly review vendor and business performance metrics.
* Identify performance gaps and drive actions that improve the Amazon Vendor Services experience.
* Track progress against agreed targets and follow issues through to resolution.
* Contribute to the continued development and improvement of Amazon Vendor Services across MENA.
Commercial and Brand Development
The Brand Specialist will use financial analysis and performance data to identify opportunities for assigned brands. This includes supporting business planning, assessing commercial performance, and translating analytical findings into practical actions.
The role covers several areas of brand growth, including:
* Business Advice - Conduct financial analysis and identify commercial opportunities.
* Selection - Support new product launches and improve product discoverability.
* Availability - Address supply chain issues and improve operational availability.
* Traffic - Support marketing and merchandising campaigns.
* Conversion - Coordinate promotions and identify opportunities to improve the customer journey.
Quick Commerce Operations
Amazon Now operates at a rapid daily pace, with vendors supplying multiple fulfilment centers and operational issues requiring timely resolution. The Brand Specialist will work between vendors and internal operations teams to maintain supply continuity and address receiving or availability problems as they occur.
Success requires comfort with ambiguity, disciplined follow-through, and the ability to manage commercial priorities alongside immediate operational requirements.
Basic Qualifications
* Bachelor\'s degree.
* English proficiency at C1 level or above across speaking, writing, and reading.
* Experience using SQL or other analytical tools for data analysis.
* 2+ years of experience in account management, project management, program management, or buying.
* Experience working in a cross-functional or client-facing environment.
Preferred Qualifications
* Experience in process improvement.
* Experience managing large amounts of data.
What You Bring
* Ability to operate effectively in a fast-paced environment with daily operational demands.
* Strong cross-functional communication skills.
* Ownership mindset with consistent follow-through.
* Analytical and action-oriented approach to problem-solving.
* Ability to coordinate multiple stakeholders and resolve issues quickly.
* Background in FMCG, fresh products, grocery, or quick commerce is a strong advantage.
About the Company
Amazon operates technology, e-commerce, logistics, and customer-focused businesses across global markets. This Dubai position is within the Amazon Vendor Services team supporting Amazon Now, with the source vacancy identifying Amazon Middle East and North Africa FZ-LLC as the employing company.



