Business Analyst - Shopping Experience Job Vacancy in UAE Dubai
Posted date [2025-06-16]
(ID: 35549)
 |
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--- **Join Amazon in the UAE: Exciting Job Opportunities Await!** Amazon, a world leader in e-commerce and cloud computing, has a dynamic and expanding presence in the UAE, providing a diverse array of products and services to millions of customers. We are currently seeking talented individuals to join our innovative team and participate in shaping the future of retail and technology. At Amazon, you’ll find a culture that values creativity, empowerment, and professional growth. We offer a range of exciting career opportunities in various fields, including logistics, customer service, software development, product management, and digital marketing. Our work environment encourages collaboration and innovation, allowing you to make an impactful difference and drive success in the rapidly evolving e-commerce landscape. **Why Choose Amazon in the UAE?** - **Diverse Career Pathways:** Whether you’re a recent graduate or an experienced professional, Amazon provides an array of career options tailored to your skills and ambitions. - **Competitive Benefits:** Enjoy comprehensive health benefits, stock options, and a robust work-life balance. - **Innovative Work Culture:** Be a part of a company that nurtures creativity and celebrates diversity, all while working on cutting-edge technology and projects that challenge the status quo. - **Professional Development:** Access to ongoing training, mentorship programs, and opportunities for advancement to enhance your career trajectory. Suppose you’re passionate about technology and innovation and are looking for a fulfilling career in one of the fastest-growing markets in the world. In that case, Amazon in the UAE is the place for you. Explore our job openings today and embark on an exciting journey with a company transforming lives globally. ... |
Business Analyst - Shopping Experience
Job Overview
Amazon UAE is hiring a skilled Business Analyst for our MENA Customer Experience (CX) team based in Dubai. This role is critical in shaping the data-driven foundation of our onsite shopping experience. As a Business Analyst, you will lead quantification of the customer funnel, automate reporting for shopping events, and define entitlements to guide product development. Your insights will directly influence the product roadmap in a dual-language (Arabic-English) ecommerce environment.
Job Details
Job Location: Dubai, United Arab Emirates
Industry: Internet
Function: Data Science / Analytics
Salary: 18000-24000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full Time
Job Overview
This Business Analyst position focuses on improving Amazon’s shopping funnel metrics for MENA customers. You will own the end-to-end process of collecting, analyzing, and automating customer experience data to enable actionable insights. In collaboration with Product, Tech, and Worldwide teams, you will quantify feature impact and help close entitlement gaps that hinder shopping journeys. Apply now to be part of a high-impact, fast-paced team shaping Amazon’s MENA operations.
Key Responsibilities
* Lead data collection and analysis to quantify customer funnel behavior
* Automate tracking for daily and weekly shopping events in both Arabic and English
* Partner with Product Managers and Tech teams to quantify feature impact
* Develop scalable entitlement reporting frameworks and dashboards
* Conduct deep-dive analysis on experimental and launched features
* Secure and optimize access to event-level customer data
* Communicate findings and strategic recommendations to L8+ leadership
Job Requirements
* Minimum 3 years of experience with Redshift, Oracle, NoSQL, or similar databases
* Strong SQL proficiency and scripting experience with Python
* Proven skills in data modeling, ETL pipeline development, and statistical analysis (R, SAS, or Matlab)
* Experience with visualization tools like Tableau, QuickSight, or equivalent
* Knowledge of AWS technologies such as EC2, S3, Redshift, and DynamoDB is preferred
* Ability to manage large-scale datasets and influence product direction with data-driven recommendations
What We Offer
* Competitive tax-free salary paid in AED
* Health insurance and wellness benefits
* Opportunity to work on high-impact projects in a dynamic ecommerce environment
* Access to global Amazon training and development resources
* Inclusive and innovative work culture that supports growth and experimentation
About the Company
Amazon is a global technology company driven by four core principles: customer obsession, passion for invention, operational excellence, and long-term thinking. In the UAE, Amazon operates with the ambition to be the most customer-centric company in the region. We build for scale, act fast, and continuously invent to deliver unmatched customer experiences—from Alexa to AWS to our local logistics operations. At Amazon, it\'s always \"Day 1.\" Join us in Dubai and help us define what shopping in the Middle East should feel like.
Job Overview
Amazon UAE is hiring a skilled Business Analyst for our MENA Customer Experience (CX) team based in Dubai. This role is critical in shaping the data-driven foundation of our onsite shopping experience. As a Business Analyst, you will lead quantification of the customer funnel, automate reporting for shopping events, and define entitlements to guide product development. Your insights will directly influence the product roadmap in a dual-language (Arabic-English) ecommerce environment.
Job Details
Job Location: Dubai, United Arab Emirates
Industry: Internet
Function: Data Science / Analytics
Salary: 18000-24000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full Time
Job Overview
This Business Analyst position focuses on improving Amazon’s shopping funnel metrics for MENA customers. You will own the end-to-end process of collecting, analyzing, and automating customer experience data to enable actionable insights. In collaboration with Product, Tech, and Worldwide teams, you will quantify feature impact and help close entitlement gaps that hinder shopping journeys. Apply now to be part of a high-impact, fast-paced team shaping Amazon’s MENA operations.
Key Responsibilities
* Lead data collection and analysis to quantify customer funnel behavior
* Automate tracking for daily and weekly shopping events in both Arabic and English
* Partner with Product Managers and Tech teams to quantify feature impact
* Develop scalable entitlement reporting frameworks and dashboards
* Conduct deep-dive analysis on experimental and launched features
* Secure and optimize access to event-level customer data
* Communicate findings and strategic recommendations to L8+ leadership
Job Requirements
* Minimum 3 years of experience with Redshift, Oracle, NoSQL, or similar databases
* Strong SQL proficiency and scripting experience with Python
* Proven skills in data modeling, ETL pipeline development, and statistical analysis (R, SAS, or Matlab)
* Experience with visualization tools like Tableau, QuickSight, or equivalent
* Knowledge of AWS technologies such as EC2, S3, Redshift, and DynamoDB is preferred
* Ability to manage large-scale datasets and influence product direction with data-driven recommendations
What We Offer
* Competitive tax-free salary paid in AED
* Health insurance and wellness benefits
* Opportunity to work on high-impact projects in a dynamic ecommerce environment
* Access to global Amazon training and development resources
* Inclusive and innovative work culture that supports growth and experimentation
About the Company
Amazon is a global technology company driven by four core principles: customer obsession, passion for invention, operational excellence, and long-term thinking. In the UAE, Amazon operates with the ambition to be the most customer-centric company in the region. We build for scale, act fast, and continuously invent to deliver unmatched customer experiences—from Alexa to AWS to our local logistics operations. At Amazon, it\'s always \"Day 1.\" Join us in Dubai and help us define what shopping in the Middle East should feel like.
