Head - Seller Services
Posted date [2026-07-22]
(ID: 48515)
 |
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Job Description and Requirements
Head - Seller ServicesJob Snapshot
Role: Head - Seller Services
Location: Dubai, United Arab Emirates
Industry: Internet
Function: Business Development
Experience: 7+ years of business development, sales, or sales engineering experience
Job Type: Full-time
Position Overview
Head - Seller Services in Dubai, United Arab Emirates is a senior Internet industry opportunity leading Amazon\'s third-party marketplace growth and seller development strategy. The role will manage a commercial team, acquire new selling partners, help existing sellers scale their businesses, and expand the product selection available to customers across the UAE.
This position requires a commercially driven leader with strong e-commerce knowledge, analytical capability, and experience building high-performing teams. The successful candidate will own business targets, manage profit and loss performance, develop strategic brand relationships, and convert seller feedback into improvements across Amazon\'s products, systems, tools, and operational processes.
Job Details
Country: United Arab
Emirates
City: Dubai
Industry: Internet
Function: Business Development
Salary: 45000-65000
Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Context
The Head - Seller Services will lead the growth of Amazon\'s third-party seller ecosystem in the UAE. The position will focus on attracting new small and medium-sized businesses, developing relationships with established brands, and helping active sellers improve product availability, content quality, customer reach, and commercial performance.
The role combines team leadership, seller acquisition, strategic account development, program management, and marketplace innovation. Working across commercial, product, operations, finance, marketing, and technical teams, the head will identify scalable solutions that improve seller success and create a stronger shopping experience for Amazon customers.
Key Responsibilities
* Lead and develop a team responsible for seller acquisition, account growth, and marketplace expansion.
* Set clear performance expectations, commercial objectives, and development plans for direct and indirect reports.
* Build a strong pipeline of prospective sellers, brands, distributors, and commercial partners.
* Design lead-generation initiatives that increase the number of qualified businesses joining Amazon\'s marketplace.
* Support existing sellers in expanding product selection, improving sales performance, and strengthening their operational capability.
* Own the profit and loss performance of the assigned seller services program.
* Develop annual, quarterly, and monthly business plans covering revenue, seller growth, selection expansion, investment, and program priorities.
* Monitor industry developments, e-commerce trends, competitive activity, and changes in customer expectations.
* Translate market insights into seller programs, growth strategies, and commercial recommendations.
* Build trusted relationships with leading brands and small and medium-sized businesses.
* Negotiate commercial arrangements that create value for customers, sellers, and Amazon.
* Help selling partners understand Amazon\'s marketplace proposition and the actions required to succeed online.
* Encourage sellers to improve product information, pricing, inventory availability, delivery performance, and customer service.
* Identify opportunities to feature additional brands, products, and high-quality content.
* Serve as the subject matter expert for assigned marketplace and seller services programs.
* Analyze financial performance, seller activity, customer behavior, and marketplace data.
* Convert complex data into clear conclusions, priorities, and improvement plans.
* Collect structured feedback from sellers regarding products, services, systems, policies, and operational challenges.
* Partner with product, technology, operations, finance, marketing, and support teams to address recurring seller issues.
* Identify global Amazon practices that can be adapted to improve the UAE marketplace.
* Lead UAE-wide initiatives that materially increase seller participation, customer selection, and business growth.
* Manage cross-functional project plans, deadlines, dependencies, risks, and stakeholder expectations.
* Present business performance, strategic recommendations, program risks, and growth opportunities to senior leadership.
* Maintain accurate forecasts, commercial reports, seller pipelines, action trackers, and leadership updates.
Ideal Profile
* Bachelor\'s degree or an equivalent recognized qualification.
* Minimum 7 years of experience in business development, sales, sales engineering, strategic partnerships, or a related commercial role.
* Previous experience in technology, internet, e-commerce, digital platforms, or online marketplaces is strongly preferred.
* Demonstrated ability to position and sell innovative solutions to new and existing customers.
* Proven experience leading and developing teams with direct and indirect reporting relationships.
* At least 5 years of sales team management experience is preferred.
* Strong understanding of seller acquisition, account development, lead generation, and commercial negotiation.
* Experience managing profit and loss performance, revenue targets, investment decisions, and business plans.
* Ability to establish productive relationships with senior representatives of brands and business partners.
* Strong analytical capability with experience interpreting large commercial and operational data sets.
* Advanced Microsoft Excel skills and familiarity with database analysis.
* Previous experience within a third-party marketplace or e-commerce environment is advantageous.
* Knowledge of procurement, source-to-pay processes, or related commercial solutions is beneficial.
* Excellent written communication, presentation, influencing, and negotiation skills.
* Ability to operate independently and make sound decisions in a fast-moving and ambiguous environment.
* Strong ownership and accountability for business outcomes.
Skills Set
* Seller services
* Seller acquisition
* Third-party marketplace
* Business development
* E-commerce strategy
* Sales leadership
* Team development
* Lead generation
* Strategic partnerships
* Brand management
* Account growth
* Profit and loss management
* Commercial planning
* Seller engagement
* Product selection growth
* Marketplace operations
* Customer experience
* Industry analysis
* Competitive intelligence
* Program management
* Cross-functional leadership
* Data analysis
* Advanced Microsoft Excel
* Database analysis
* Performance reporting
* Stakeholder management
* Process improvement
* Sales engineering
* Executive presentations
* UAE marketplace growth
Why Join Us
This role offers the opportunity to lead seller growth for one of the UAE\'s most influential e-commerce platforms. The Head - Seller Services will help established brands and emerging businesses reach more customers while shaping programs that improve selection, seller performance, and the overall marketplace experience.
The position provides senior-level exposure to commercial strategy, e-commerce operations, profit and loss ownership, sales leadership, technology, and marketplace innovation. It is a strong opportunity for an experienced business leader seeking visible impact and long-term development within Amazon.
About the Company
Amazon is a global technology and e-commerce company connecting customers with brands, distributors, and independent sellers through its digital marketplaces. Amazon supports selling partners with commercial tools, customer access, fulfillment capabilities, analytics, and scalable services that help businesses establish and expand their online presence.
City: Dubai
Industry: Internet
Function: Business Development
Salary: 45000-65000
Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Context
The Head - Seller Services will lead the growth of Amazon\'s third-party seller ecosystem in the UAE. The position will focus on attracting new small and medium-sized businesses, developing relationships with established brands, and helping active sellers improve product availability, content quality, customer reach, and commercial performance.
The role combines team leadership, seller acquisition, strategic account development, program management, and marketplace innovation. Working across commercial, product, operations, finance, marketing, and technical teams, the head will identify scalable solutions that improve seller success and create a stronger shopping experience for Amazon customers.
Key Responsibilities
* Lead and develop a team responsible for seller acquisition, account growth, and marketplace expansion.
* Set clear performance expectations, commercial objectives, and development plans for direct and indirect reports.
* Build a strong pipeline of prospective sellers, brands, distributors, and commercial partners.
* Design lead-generation initiatives that increase the number of qualified businesses joining Amazon\'s marketplace.
* Support existing sellers in expanding product selection, improving sales performance, and strengthening their operational capability.
* Own the profit and loss performance of the assigned seller services program.
* Develop annual, quarterly, and monthly business plans covering revenue, seller growth, selection expansion, investment, and program priorities.
* Monitor industry developments, e-commerce trends, competitive activity, and changes in customer expectations.
* Translate market insights into seller programs, growth strategies, and commercial recommendations.
* Build trusted relationships with leading brands and small and medium-sized businesses.
* Negotiate commercial arrangements that create value for customers, sellers, and Amazon.
* Help selling partners understand Amazon\'s marketplace proposition and the actions required to succeed online.
* Encourage sellers to improve product information, pricing, inventory availability, delivery performance, and customer service.
* Identify opportunities to feature additional brands, products, and high-quality content.
* Serve as the subject matter expert for assigned marketplace and seller services programs.
* Analyze financial performance, seller activity, customer behavior, and marketplace data.
* Convert complex data into clear conclusions, priorities, and improvement plans.
* Collect structured feedback from sellers regarding products, services, systems, policies, and operational challenges.
* Partner with product, technology, operations, finance, marketing, and support teams to address recurring seller issues.
* Identify global Amazon practices that can be adapted to improve the UAE marketplace.
* Lead UAE-wide initiatives that materially increase seller participation, customer selection, and business growth.
* Manage cross-functional project plans, deadlines, dependencies, risks, and stakeholder expectations.
* Present business performance, strategic recommendations, program risks, and growth opportunities to senior leadership.
* Maintain accurate forecasts, commercial reports, seller pipelines, action trackers, and leadership updates.
Ideal Profile
* Bachelor\'s degree or an equivalent recognized qualification.
* Minimum 7 years of experience in business development, sales, sales engineering, strategic partnerships, or a related commercial role.
* Previous experience in technology, internet, e-commerce, digital platforms, or online marketplaces is strongly preferred.
* Demonstrated ability to position and sell innovative solutions to new and existing customers.
* Proven experience leading and developing teams with direct and indirect reporting relationships.
* At least 5 years of sales team management experience is preferred.
* Strong understanding of seller acquisition, account development, lead generation, and commercial negotiation.
* Experience managing profit and loss performance, revenue targets, investment decisions, and business plans.
* Ability to establish productive relationships with senior representatives of brands and business partners.
* Strong analytical capability with experience interpreting large commercial and operational data sets.
* Advanced Microsoft Excel skills and familiarity with database analysis.
* Previous experience within a third-party marketplace or e-commerce environment is advantageous.
* Knowledge of procurement, source-to-pay processes, or related commercial solutions is beneficial.
* Excellent written communication, presentation, influencing, and negotiation skills.
* Ability to operate independently and make sound decisions in a fast-moving and ambiguous environment.
* Strong ownership and accountability for business outcomes.
Skills Set
* Seller services
* Seller acquisition
* Third-party marketplace
* Business development
* E-commerce strategy
* Sales leadership
* Team development
* Lead generation
* Strategic partnerships
* Brand management
* Account growth
* Profit and loss management
* Commercial planning
* Seller engagement
* Product selection growth
* Marketplace operations
* Customer experience
* Industry analysis
* Competitive intelligence
* Program management
* Cross-functional leadership
* Data analysis
* Advanced Microsoft Excel
* Database analysis
* Performance reporting
* Stakeholder management
* Process improvement
* Sales engineering
* Executive presentations
* UAE marketplace growth
Why Join Us
This role offers the opportunity to lead seller growth for one of the UAE\'s most influential e-commerce platforms. The Head - Seller Services will help established brands and emerging businesses reach more customers while shaping programs that improve selection, seller performance, and the overall marketplace experience.
The position provides senior-level exposure to commercial strategy, e-commerce operations, profit and loss ownership, sales leadership, technology, and marketplace innovation. It is a strong opportunity for an experienced business leader seeking visible impact and long-term development within Amazon.
About the Company
Amazon is a global technology and e-commerce company connecting customers with brands, distributors, and independent sellers through its digital marketplaces. Amazon supports selling partners with commercial tools, customer access, fulfillment capabilities, analytics, and scalable services that help businesses establish and expand their online presence.
