IT Engineering Manager - Enterprise Applications
Posted date [2026-09-20]
(ID: 52182)
 |
Talabat is the MENA region’s leading on-demand delivery platform, headquartered in Dubai and operating across eight markets. We leverage a tech-driven flywheel model to connect millions of users with food, groceries, and essential services. By bridging the gap between people and local businesses, we continue to scale our ecosystem and simplify everyday life through innovation. |
Job Description and Requirements
IT Engineering Manager - Enterprise ApplicationsJob Snapshot
Role: IT Engineering Manager - Enterprise Applications
Location: Dubai, UAE
Industry: Internet
Function: Information Technology
Experience: Not specified
Job Type: Full Time
Position Overview
talabat is hiring an IT Engineering Manager - Enterprise Applications in Dubai, UAE to own the corporate digital workplace domain and lead the engineering team responsible for employee-facing technology across its markets. This hands-on leadership role combines approximately 70-80% technical execution and standard-setting with 20-30% people and delivery leadership. The position covers endpoint management, enterprise SaaS platforms, identity and access, automation, and AI, with a strong focus on creating scalable standards and reducing repetitive operational work.
Job Details
Country: UAE
City: Dubai
Industry: Internet
Function: Information Technology
Salary: Not disclosed
Gender: No Preference
Candidate Nationality: Not specified
Job Type: Full Time
Work Arrangement: On-site
Role Scope
The IT Engineering Manager owns corporate and employee-facing IT systems that form talabat\'s
digital workplace. This includes end-to-end responsibility for identity and endpoint environments used by employees and consumed by adjacent IT teams.
The role does not own talabat\'s product, ordering, rider-facing, or vendor-facing operational systems. Where Delivery Hero provides core platforms centrally, the Engineering Manager owns the relevant local instances and serves as talabat\'s engineering interface with the central platform teams.
This is a working manager position requiring direct technical involvement alongside team leadership. The successful candidate will establish technical standards through hands-on implementation and then translate those practices into automation, documentation, and repeatable operating models.
Endpoint and Device Management
* Own endpoint fleet strategy across macOS and Windows environments.
* Manage mobile device management platforms, including Jamf, Intune, JumpCloud, and related technologies.
* Establish and maintain endpoint security baselines.
* Oversee operating system and application patching.
* Manage device encryption and inventory controls.
* Own the complete device lifecycle from procurement and provisioning through offboarding and asset recovery.
* Maintain endpoint security posture in partnership with Security teams.
* Develop consistent device-management standards that can scale across markets.
Enterprise SaaS Administration
* Own day-to-day administration of talabat\'s core corporate SaaS environment.
* Manage Google Workspace, Slack, Atlassian, and similar business platforms.
* Maintain platform configuration, integrations, and licensing.
* Monitor software utilization and identify cost optimization opportunities.
* Lead strategic licensing negotiations with technology vendors.
* Evaluate and onboard new business applications.
* Identify and retire redundant tools where appropriate.
* Operate local instances of centrally provided platforms.
* Drive Power User Community deployment and management across relevant entities.
* Build productive vendor relationships and evaluate options beyond single-vendor quotations when making technology decisions.
Identity and Access Management
* Administer Single Sign-On (SSO) and Multi-Factor Authentication (MFA).
* Manage identity platforms such as Okta, Microsoft Entra, Google, or comparable technologies.
* Operate local identity instances and coordinate with the central identity platform.
* Own Joiner-Mover-Leaver processes across the employee lifecycle.
* Manage user provisioning and deprovisioning.
* Implement role-based access controls.
* Maintain least-privilege access practices.
* Conduct periodic access reviews.
* Automate identity and access workflows wherever practical.
Automation and AI
Automation and AI are core operating expectations for this position rather than future initiatives.
The Engineering Manager will:
* Identify repetitive IT activities and automate them wherever practical.
* Use Python, Bash, PowerShell, and relevant automation technologies.
* Apply AI tooling to improve IT engineering workflows.
* Develop automation that creates additional team capacity without relying on headcount growth.
* Lead adoption of automation and AI tools within the team.
* Convert recurring manual processes into documented and maintainable engineering workflows.
Technical and Team Leadership
* Lead the engineering team responsible for the Enterprise Applications domain.
* Remain directly involved in technical implementation and problem-solving.
* Establish engineering standards through practical execution.
* Build documentation and operating standards that remain effective as the function scales.
* Coordinate Enterprise Applications activities across talabat markets.
* Define clear ownership boundaries for systems within the team\'s domain.
* Collaborate with adjacent IT engineering teams that consume or depend on Enterprise Applications services.
* Maintain effective working relationships with central Delivery Hero technology teams.
* Balance technical execution with people and delivery leadership.
* Operate with a high degree of autonomy while maintaining effective cross-team coordination.
Technical Environment
Relevant platforms and technologies include:
* macOS.
* Windows.
* Jamf.
* Microsoft Intune.
* JumpCloud.
* Google Workspace.
* Slack.
* Atlassian.
* Okta.
* Microsoft Entra.
* Google identity services.
* SSO.
* MFA.
* Role-based access control.
* Python.
* Bash.
* PowerShell.
* AI and workflow automation tools.
About talabat
talabat is an online food and grocery ordering platform operating across the MENA region. Founded in Kuwait in 2004, the company later became part of the Delivery Hero network.
Its technology organization combines regional operations with access to a broader international engineering ecosystem, supporting digital platforms and technology services across multiple markets.
The role does not own talabat\'s product, ordering, rider-facing, or vendor-facing operational systems. Where Delivery Hero provides core platforms centrally, the Engineering Manager owns the relevant local instances and serves as talabat\'s engineering interface with the central platform teams.
This is a working manager position requiring direct technical involvement alongside team leadership. The successful candidate will establish technical standards through hands-on implementation and then translate those practices into automation, documentation, and repeatable operating models.
Endpoint and Device Management
* Own endpoint fleet strategy across macOS and Windows environments.
* Manage mobile device management platforms, including Jamf, Intune, JumpCloud, and related technologies.
* Establish and maintain endpoint security baselines.
* Oversee operating system and application patching.
* Manage device encryption and inventory controls.
* Own the complete device lifecycle from procurement and provisioning through offboarding and asset recovery.
* Maintain endpoint security posture in partnership with Security teams.
* Develop consistent device-management standards that can scale across markets.
Enterprise SaaS Administration
* Own day-to-day administration of talabat\'s core corporate SaaS environment.
* Manage Google Workspace, Slack, Atlassian, and similar business platforms.
* Maintain platform configuration, integrations, and licensing.
* Monitor software utilization and identify cost optimization opportunities.
* Lead strategic licensing negotiations with technology vendors.
* Evaluate and onboard new business applications.
* Identify and retire redundant tools where appropriate.
* Operate local instances of centrally provided platforms.
* Drive Power User Community deployment and management across relevant entities.
* Build productive vendor relationships and evaluate options beyond single-vendor quotations when making technology decisions.
Identity and Access Management
* Administer Single Sign-On (SSO) and Multi-Factor Authentication (MFA).
* Manage identity platforms such as Okta, Microsoft Entra, Google, or comparable technologies.
* Operate local identity instances and coordinate with the central identity platform.
* Own Joiner-Mover-Leaver processes across the employee lifecycle.
* Manage user provisioning and deprovisioning.
* Implement role-based access controls.
* Maintain least-privilege access practices.
* Conduct periodic access reviews.
* Automate identity and access workflows wherever practical.
Automation and AI
Automation and AI are core operating expectations for this position rather than future initiatives.
The Engineering Manager will:
* Identify repetitive IT activities and automate them wherever practical.
* Use Python, Bash, PowerShell, and relevant automation technologies.
* Apply AI tooling to improve IT engineering workflows.
* Develop automation that creates additional team capacity without relying on headcount growth.
* Lead adoption of automation and AI tools within the team.
* Convert recurring manual processes into documented and maintainable engineering workflows.
Technical and Team Leadership
* Lead the engineering team responsible for the Enterprise Applications domain.
* Remain directly involved in technical implementation and problem-solving.
* Establish engineering standards through practical execution.
* Build documentation and operating standards that remain effective as the function scales.
* Coordinate Enterprise Applications activities across talabat markets.
* Define clear ownership boundaries for systems within the team\'s domain.
* Collaborate with adjacent IT engineering teams that consume or depend on Enterprise Applications services.
* Maintain effective working relationships with central Delivery Hero technology teams.
* Balance technical execution with people and delivery leadership.
* Operate with a high degree of autonomy while maintaining effective cross-team coordination.
Technical Environment
Relevant platforms and technologies include:
* macOS.
* Windows.
* Jamf.
* Microsoft Intune.
* JumpCloud.
* Google Workspace.
* Slack.
* Atlassian.
* Okta.
* Microsoft Entra.
* Google identity services.
* SSO.
* MFA.
* Role-based access control.
* Python.
* Bash.
* PowerShell.
* AI and workflow automation tools.
About talabat
talabat is an online food and grocery ordering platform operating across the MENA region. Founded in Kuwait in 2004, the company later became part of the Delivery Hero network.
Its technology organization combines regional operations with access to a broader international engineering ecosystem, supporting digital platforms and technology services across multiple markets.
