Senior Product Manager - Delivery Experience
Posted date [2026-07-22]
(ID: 48524)
 |
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Job Description and Requirements
Senior Product Manager - Delivery ExperienceJob Snapshot
Role: Senior Product Manager - Delivery Experience
Location: Dubai, United Arab Emirates
Industry: Internet
Function: Product Management
Experience: 5+ years of product management, program management, product marketing, business development, or technology experience
Job Type: Full-time
Position Overview
Senior Product Manager - Delivery Experience in Dubai, United Arab Emirates is an Internet industry opportunity focused on improving how customers across the Middle East and North Africa receive orders from Amazon. The role combines product ownership, profit and loss responsibility, business strategy, operational excellence, and end-to-end delivery of customer-facing initiatives.
The successful candidate will define the delivery experience vision, evaluate customer and commercial priorities, and lead product execution across multiple stakeholder groups. This position requires strong financial judgment, advanced data analysis, product roadmap ownership, and the ability to influence senior leaders across business, technology,
finance, and operations teams.
Job Details
Country: United Arab Emirates
City: Dubai
Industry: Internet
Function: Product Management
Salary: 35000-50000
Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Context
The Senior Product Manager - Delivery Experience will own strategic initiatives that improve the customer delivery journey across Amazon\'s MENA operations. The role will identify the delivery features, capabilities, and service improvements that matter most to customers while balancing financial performance, technical complexity, operational feasibility, and long-term business value.
The product manager will guide initiatives from early opportunity assessment through roadmap definition, stakeholder alignment, development, launch, and post-launch performance review. Success will depend on converting complex data into clear insights, writing persuasive business documents, and driving execution across teams without direct authority.
Key Responsibilities
* Define the regional product vision for Amazon delivery experience initiatives across the Middle East and North Africa.
* Build and maintain a product roadmap aligned with customer needs, operational priorities, and business growth objectives.
* Own profit and loss considerations for assigned delivery experience products and initiatives.
* Assess the financial viability, customer value, operational impact, and strategic importance of proposed product decisions.
* Identify the delivery improvements that will create the strongest customer and business outcomes.
* Analyze complex customer, operational, financial, and product data to uncover actionable insights.
* Use data to identify delivery pain points, service gaps, product opportunities, and emerging customer expectations.
* Develop structured business cases for new delivery features, capabilities, and service models.
* Define product requirements, success measures, dependencies, risks, and launch criteria.
* Own end-to-end product delivery from concept development through implementation and performance evaluation.
* Work with technology teams to prioritize roadmap items and translate business needs into clear technical requirements.
* Manage product features and make informed trade-offs involving scope, cost, quality, timing, and customer impact.
* Ensure agreed product launches are delivered within expected timelines.
* Coordinate with operations teams to confirm that product solutions are practical, scalable, and operationally sustainable.
* Partner with finance teams to evaluate investment requirements, program value, cost implications, and financial performance.
* Collaborate with business, program, marketing, customer experience, and technical stakeholders across the organization.
* Build alignment across stakeholder groups before product execution begins.
* Influence cross-functional teams and senior leaders without relying on formal reporting authority.
* Prepare compelling business documents, product strategy papers, decision proposals, and executive updates.
* Present product recommendations, performance findings, risks, and trade-offs to senior Amazon leadership.
* Track product performance using customer, operational, financial, and adoption metrics.
* Review post-launch results and identify opportunities for optimization, expansion, or corrective action.
* Lead operational excellence initiatives that improve reliability, consistency, and efficiency across the delivery experience.
* Maintain strong ownership of strategic outcomes while remaining closely involved in execution details.
Ideal Profile
* Bachelor\'s degree or an equivalent recognized qualification.
* At least 5 years of experience in product management, program management, product marketing, business development, technology, or a related discipline.
* Proven experience working as a product manager, product owner, or leader responsible for technology-enabled products.
* Demonstrated experience owning product roadmap strategy and definition.
* Experience managing products through the complete development and delivery lifecycle.
* Strong understanding of feature prioritization and product trade-off decisions.
* Experience owning technology products and coordinating with engineering or technical teams.
* Strong financial acumen with the ability to assess commercial value, investment, risk, and profit and loss impact.
* Advanced analytical capability with experience deriving insights from complex datasets.
* Excellent business judgment and the ability to make high-quality decisions in ambiguous situations.
* Strong written communication skills with experience preparing senior-level business documents.
* Ability to influence stakeholders across multiple functions and levels of seniority.
* Experience working with senior leadership and presenting data-driven recommendations is preferred.
* Strong project coordination skills with the ability to manage dependencies, deadlines, and competing priorities.
* Experience in e-commerce, logistics, delivery operations, customer experience, or digital products is advantageous.
* Ability to think strategically while remaining highly focused on execution.
Skills Set
* Product management
* Product ownership
* Delivery experience
* Product strategy
* Product roadmap
* End-to-end product delivery
* Feature delivery
* Product trade-offs
* Technology products
* Profit and loss management
* Business strategy
* Customer experience
* Delivery operations
* Product requirements
* Business case development
* Financial analysis
* Data analysis
* Operational excellence
* Program value assurance
* Cross-functional leadership
* Stakeholder management
* Executive communication
* Business document writing
* Product performance metrics
* Customer insights
* Strategic decision-making
* Product launches
* Roadmap prioritization
* Senior leadership influence
* MENA e-commerce
Why Join Us
This position offers the opportunity to shape the delivery experience for millions of Amazon customers across the Middle East and North Africa. The senior product manager will influence strategic investments, technology priorities, operational models, and customer-facing services across a highly visible regional business.
The role provides broad exposure to product development, financial ownership, logistics, technology, customer experience, and executive decision-making. It is an excellent opportunity for an experienced product leader seeking regional responsibility and meaningful impact within Amazon.
About the Company
Amazon is a global technology, e-commerce, and logistics company serving customers through digital marketplaces, fulfillment centers, transportation networks, and delivery services. Amazon develops customer-focused products and operational solutions that improve delivery speed, reliability, convenience, and transparency across its regional and global businesses.
Job Details
Country: United Arab Emirates
City: Dubai
Industry: Internet
Function: Product Management
Salary: 35000-50000
Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Context
The Senior Product Manager - Delivery Experience will own strategic initiatives that improve the customer delivery journey across Amazon\'s MENA operations. The role will identify the delivery features, capabilities, and service improvements that matter most to customers while balancing financial performance, technical complexity, operational feasibility, and long-term business value.
The product manager will guide initiatives from early opportunity assessment through roadmap definition, stakeholder alignment, development, launch, and post-launch performance review. Success will depend on converting complex data into clear insights, writing persuasive business documents, and driving execution across teams without direct authority.
Key Responsibilities
* Define the regional product vision for Amazon delivery experience initiatives across the Middle East and North Africa.
* Build and maintain a product roadmap aligned with customer needs, operational priorities, and business growth objectives.
* Own profit and loss considerations for assigned delivery experience products and initiatives.
* Assess the financial viability, customer value, operational impact, and strategic importance of proposed product decisions.
* Identify the delivery improvements that will create the strongest customer and business outcomes.
* Analyze complex customer, operational, financial, and product data to uncover actionable insights.
* Use data to identify delivery pain points, service gaps, product opportunities, and emerging customer expectations.
* Develop structured business cases for new delivery features, capabilities, and service models.
* Define product requirements, success measures, dependencies, risks, and launch criteria.
* Own end-to-end product delivery from concept development through implementation and performance evaluation.
* Work with technology teams to prioritize roadmap items and translate business needs into clear technical requirements.
* Manage product features and make informed trade-offs involving scope, cost, quality, timing, and customer impact.
* Ensure agreed product launches are delivered within expected timelines.
* Coordinate with operations teams to confirm that product solutions are practical, scalable, and operationally sustainable.
* Partner with finance teams to evaluate investment requirements, program value, cost implications, and financial performance.
* Collaborate with business, program, marketing, customer experience, and technical stakeholders across the organization.
* Build alignment across stakeholder groups before product execution begins.
* Influence cross-functional teams and senior leaders without relying on formal reporting authority.
* Prepare compelling business documents, product strategy papers, decision proposals, and executive updates.
* Present product recommendations, performance findings, risks, and trade-offs to senior Amazon leadership.
* Track product performance using customer, operational, financial, and adoption metrics.
* Review post-launch results and identify opportunities for optimization, expansion, or corrective action.
* Lead operational excellence initiatives that improve reliability, consistency, and efficiency across the delivery experience.
* Maintain strong ownership of strategic outcomes while remaining closely involved in execution details.
Ideal Profile
* Bachelor\'s degree or an equivalent recognized qualification.
* At least 5 years of experience in product management, program management, product marketing, business development, technology, or a related discipline.
* Proven experience working as a product manager, product owner, or leader responsible for technology-enabled products.
* Demonstrated experience owning product roadmap strategy and definition.
* Experience managing products through the complete development and delivery lifecycle.
* Strong understanding of feature prioritization and product trade-off decisions.
* Experience owning technology products and coordinating with engineering or technical teams.
* Strong financial acumen with the ability to assess commercial value, investment, risk, and profit and loss impact.
* Advanced analytical capability with experience deriving insights from complex datasets.
* Excellent business judgment and the ability to make high-quality decisions in ambiguous situations.
* Strong written communication skills with experience preparing senior-level business documents.
* Ability to influence stakeholders across multiple functions and levels of seniority.
* Experience working with senior leadership and presenting data-driven recommendations is preferred.
* Strong project coordination skills with the ability to manage dependencies, deadlines, and competing priorities.
* Experience in e-commerce, logistics, delivery operations, customer experience, or digital products is advantageous.
* Ability to think strategically while remaining highly focused on execution.
Skills Set
* Product management
* Product ownership
* Delivery experience
* Product strategy
* Product roadmap
* End-to-end product delivery
* Feature delivery
* Product trade-offs
* Technology products
* Profit and loss management
* Business strategy
* Customer experience
* Delivery operations
* Product requirements
* Business case development
* Financial analysis
* Data analysis
* Operational excellence
* Program value assurance
* Cross-functional leadership
* Stakeholder management
* Executive communication
* Business document writing
* Product performance metrics
* Customer insights
* Strategic decision-making
* Product launches
* Roadmap prioritization
* Senior leadership influence
* MENA e-commerce
Why Join Us
This position offers the opportunity to shape the delivery experience for millions of Amazon customers across the Middle East and North Africa. The senior product manager will influence strategic investments, technology priorities, operational models, and customer-facing services across a highly visible regional business.
The role provides broad exposure to product development, financial ownership, logistics, technology, customer experience, and executive decision-making. It is an excellent opportunity for an experienced product leader seeking regional responsibility and meaningful impact within Amazon.
About the Company
Amazon is a global technology, e-commerce, and logistics company serving customers through digital marketplaces, fulfillment centers, transportation networks, and delivery services. Amazon develops customer-focused products and operational solutions that improve delivery speed, reliability, convenience, and transparency across its regional and global businesses.
