Senior Product Manager - Delivery Experience
Posted date [2026-08-20]
(ID: 49915)
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Job Description and Requirements
Senior Product Manager - Delivery ExperienceJob Snapshot
Role: Senior Product Manager - Delivery Experience
Location: Dubai, United Arab Emirates
Industry: Internet
Function: Product Management
Experience: 5+ years in product management, program management, product marketing, business development, or technology
Job Type: Full-time
Position Overview
The Senior Product Manager - Delivery Experience position in Dubai, United Arab Emirates is an Internet industry leadership opportunity focused on improving how Amazon customers across the MENA region receive their orders. Amazon is hiring an experienced product owner to define delivery experience strategy, manage technology roadmaps, evaluate commercial value, and lead products from initial concept through successful regional launch.
Job Details
Country: United Arab Emirates
City: Dubai
Industry: Internet
Function: Product Management
Salary: 35000-55000
Estimated salary range based on similar jobs in Dubai; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Context
Delivery experience influences customer trust,
repeat purchases, and the long-term performance of an e-commerce business. This role will determine which delivery improvements matter most to customers and translate those priorities into viable technology products and business initiatives.
The Senior Product Manager will own strategy, roadmap definition, product execution, and profit and loss considerations for assigned initiatives. Success requires balancing customer needs, financial impact, operational feasibility, and technical tradeoffs while aligning stakeholders across multiple countries and functions.
Key Responsibilities
The product owner will provide clear direction from business case development through implementation and performance review.
* Define the regional vision and strategy for delivery experience products and initiatives
* Build and maintain a prioritized roadmap based on customer needs and business value
* Take ownership of technology products throughout the complete development and delivery lifecycle
* Identify customer pain points through behavioral data, operational metrics, and structured research
* Convert complex findings into clear product requirements and investment recommendations
* Assess feature tradeoffs involving customer impact, cost, technical effort, and launch timing
* Develop business cases and evaluate the financial viability of proposed decisions
* Manage profit and loss considerations connected with delivery experience initiatives
* Align Product, Technology, Operations, Finance, and regional business teams around shared outcomes
* Lead execution after product vision and priorities have been approved
* Track dependencies, resolve delivery risks, and maintain accountability for launch timelines
* Establish success metrics and confirm whether launched features produce expected value
* Prepare persuasive business documents and decision papers for senior leadership
* Use data-driven insights to influence stakeholders across different functions and organizational levels
* Support operational excellence by connecting product changes with practical delivery processes
* Identify opportunities to scale successful solutions across MENA markets
Ideal Profile
The preferred candidate has at least five years of experience in product management, program management, product marketing, business development, or technology and holds a bachelor\'s degree or equivalent qualification. Direct experience as a product manager or product owner is essential, together with responsibility for technology roadmaps and end-to-end delivery.
This position requires strong financial judgment, analytical depth, and the ability to distinguish urgent requests from high-value customer priorities. The successful candidate will be comfortable influencing senior leaders, working through ambiguity, and coordinating functional teams with different objectives.
Skills Set
* Product strategy and ownership
* Technology product management
* Roadmap definition and prioritization
* End-to-end product delivery
* Delivery experience optimization
* Feature development and tradeoff analysis
* Customer journey improvement
* Profit and loss ownership
* Financial and commercial analysis
* Business case development
* Complex data interpretation
* Product performance metrics
* Executive business writing
* Senior stakeholder influence
* Cross-functional leadership
* Regional launch management
* Operational excellence
* MENA e-commerce market awareness
Why Join Us
This role offers the opportunity to influence a highly visible part of Amazon\'s customer experience across multiple MENA markets. The product decisions made here can improve delivery reliability, customer confidence, and business performance at regional scale. It also provides substantial exposure to technology development, financial ownership, senior leadership decisions, and multi-country product strategy.
About the Company
Amazon is a global technology and e-commerce company serving customers through online retail, digital services, cloud computing, and an extensive delivery network. Souq.com FZ LLC supports Amazon\'s regional business in the Middle East, helping develop products and services suited to customers across MENA markets.
The Senior Product Manager will own strategy, roadmap definition, product execution, and profit and loss considerations for assigned initiatives. Success requires balancing customer needs, financial impact, operational feasibility, and technical tradeoffs while aligning stakeholders across multiple countries and functions.
Key Responsibilities
The product owner will provide clear direction from business case development through implementation and performance review.
* Define the regional vision and strategy for delivery experience products and initiatives
* Build and maintain a prioritized roadmap based on customer needs and business value
* Take ownership of technology products throughout the complete development and delivery lifecycle
* Identify customer pain points through behavioral data, operational metrics, and structured research
* Convert complex findings into clear product requirements and investment recommendations
* Assess feature tradeoffs involving customer impact, cost, technical effort, and launch timing
* Develop business cases and evaluate the financial viability of proposed decisions
* Manage profit and loss considerations connected with delivery experience initiatives
* Align Product, Technology, Operations, Finance, and regional business teams around shared outcomes
* Lead execution after product vision and priorities have been approved
* Track dependencies, resolve delivery risks, and maintain accountability for launch timelines
* Establish success metrics and confirm whether launched features produce expected value
* Prepare persuasive business documents and decision papers for senior leadership
* Use data-driven insights to influence stakeholders across different functions and organizational levels
* Support operational excellence by connecting product changes with practical delivery processes
* Identify opportunities to scale successful solutions across MENA markets
Ideal Profile
The preferred candidate has at least five years of experience in product management, program management, product marketing, business development, or technology and holds a bachelor\'s degree or equivalent qualification. Direct experience as a product manager or product owner is essential, together with responsibility for technology roadmaps and end-to-end delivery.
This position requires strong financial judgment, analytical depth, and the ability to distinguish urgent requests from high-value customer priorities. The successful candidate will be comfortable influencing senior leaders, working through ambiguity, and coordinating functional teams with different objectives.
Skills Set
* Product strategy and ownership
* Technology product management
* Roadmap definition and prioritization
* End-to-end product delivery
* Delivery experience optimization
* Feature development and tradeoff analysis
* Customer journey improvement
* Profit and loss ownership
* Financial and commercial analysis
* Business case development
* Complex data interpretation
* Product performance metrics
* Executive business writing
* Senior stakeholder influence
* Cross-functional leadership
* Regional launch management
* Operational excellence
* MENA e-commerce market awareness
Why Join Us
This role offers the opportunity to influence a highly visible part of Amazon\'s customer experience across multiple MENA markets. The product decisions made here can improve delivery reliability, customer confidence, and business performance at regional scale. It also provides substantial exposure to technology development, financial ownership, senior leadership decisions, and multi-country product strategy.
About the Company
Amazon is a global technology and e-commerce company serving customers through online retail, digital services, cloud computing, and an extensive delivery network. Souq.com FZ LLC supports Amazon\'s regional business in the Middle East, helping develop products and services suited to customers across MENA markets.
