Senior Product Manager - Search and Personalization
Job Description and Requirements
Senior Product Manager - Search and PersonalizationJob Snapshot
Role: Senior Product Manager
Location: Dubai, UAE
Industry: Internet
Function: Product Management
Experience: 5+ years of product management experience
Job Type: Full Time
Position Overview
Amazon is hiring a Senior Product Manager in Dubai, UAE to lead customer-facing Search, Discovery, and Personalization experiences for Amazon Now within Quick Commerce in MENAT. This is a high-ownership product role responsible for defining vision, setting the roadmap, improving customer experience, and delivering measurable customer and business outcomes.
Working across Product, Technology, Science, Business, and Program teams, the Senior Product Manager will own search relevance, ranking, search customer experience, discovery, and personalization. The role requires rapid data-driven decision-making, independent UX judgement, experimentation, and hands-on experience developing and launching AI-powered products at scale.
Job Details
Country: UAE
City: Dubai
Industry: Internet
Function: Product Management
Salary: Not disclosed
Gender: No Preference
Candidate Nationality: Not specified
Job
Work Arrangement: On-site
Product Ownership
* Own the end-to-end product roadmap for Search, Discovery, and Personalization customer experience across Amazon Now.
* Define the product vision for search relevance, ranking, search customer experience, and discovery.
* Translate customer needs and business opportunities into clear product priorities.
* Identify customer experience gaps and investigate customer behaviour to determine appropriate solutions.
* Make independent UX decisions and drive visual and interaction improvements.
* Move product initiatives from concept through launch with a strong focus on execution speed and measurable outcomes.
AI-Driven Product Development
* Use AI to accelerate product development and improve the quality of customer experience decisions.
* Apply hands-on experience in developing and shipping AI-driven product features.
* Identify opportunities where AI can improve search, discovery, personalization, and customer interactions.
* Work with technical and science stakeholders to translate product requirements into scalable capabilities.
* Use data and experimentation to assess the impact of AI-enabled product changes.
Experimentation and Performance
The Senior Product Manager will track relevant customer experience and business metrics, identify performance gaps, diagnose root causes, and drive improvements with urgency.
The role will design, launch, and analyse experiments using Amazon\'s experimentation framework. Testing will be used to validate customer experience changes, support product decisions, and determine which capabilities should be developed or scaled.
Cross-Functional Leadership
* Write clear PRFAQs, product requirements, and business cases.
* Influence engineering, science, business, and other cross-functional stakeholders.
* Establish alignment around product priorities and execution plans.
* Work closely with Technology, Business, and Program Managers.
* Communicate priorities clearly and drive decisions across teams.
* Operate effectively when projects require rapid turnaround and limited guidance.
* Build consensus while maintaining momentum on product delivery.
Market and Customer Insights
* Benchmark Amazon Now capabilities against relevant regional and global quick commerce businesses.
* Identify gaps in search, discovery, personalization, and customer experience capabilities.
* Use customer behaviour and performance data to guide product priorities.
* Translate market observations into actionable product opportunities.
Basic Qualifications
* 5+ years of product management experience.
* Bachelor\'s degree or above in Computer Science.
* Experience leading priorities and influencing effectively across cross-functional teams.
* Experience working in a fast-paced, high-tech company, or experience completing complex tasks quickly with limited guidance.
* Ability to respond with appropriate urgency when situations require rapid turnaround.
* Experience developing, deploying, and managing AI products at scale.
Preferred Qualifications
* Experience working across functional teams and with senior stakeholders.
* Master\'s degree or equivalent.
Product Leadership Profile
This role requires a product leader who can combine customer focus with technical understanding, analytical decision-making, and rapid execution. The successful candidate will be comfortable taking ownership of ambiguous problems, making informed UX and CX decisions, and working across technical and commercial teams to deliver customer-facing products.
Experience with AI products, experimentation, search and discovery concepts, product metrics, and cross-functional product development will be central to the position.
About the Company
Amazon operates technology, e-commerce, logistics, and customer-focused businesses across global markets. This Dubai role sits within the Product team supporting Amazon Now and Quick Commerce in the MENA region, with the source vacancy identifying Amazon Middle East and North Africa FZ-LLC as the employing company.



