Store Operations Manager - Retail Fulfillment
Posted date [2026-04-08]
(ID: 43689)
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Talabat is the MENA region’s leading on-demand delivery platform, headquartered in Dubai and operating across eight markets. We leverage a tech-driven flywheel model to connect millions of users with food, groceries, and essential services. By bridging the gap between people and local businesses, we continue to scale our ecosystem and simplify everyday life through innovation. |
Job Snapshot
* Role: Store Operations Manager - Retail Fulfillment
* Location: Dubai, UAE
* Industry: Internet
* Function: Operations-Plant Management
* Experience: 5-7 years
* Job Type: Full-time
Position Overview
Store Operations Manager - Retail Fulfillment Dubai UAE Internet role is a hands-on leadership opportunity focused on managing end-to-end store operations within a fast-paced q-commerce environment. This position ensures operational efficiency, inventory accuracy, and high service standards while driving profitability and team performance.
Job Details
Country: UAE
City: Dubai
Industry: Internet
Function: Operations-Plant Management
Salary: 14000-20000
ONLY if salary is NOT provided: Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Context
This role is critical in ensuring seamless store operations by overseeing inventory, staffing, fulfillment processes, and cost control. It directly contributes to customer satisfaction and business performance by optimizing operational workflows and maintaining high service standards.
Key Responsibilities
* Oversee full store operations including staffing, scheduling, ordering, and fulfillment
* Manage inbound receiving, stock replenishment, and inventory control processes
* Ensure accurate picking and packing of customer orders in line with operational standards
* Monitor stock levels to prevent out-of-stock and overstock situations
* Optimize workforce utilization and improve operational productivity
* Supervise store staff performance and support team development
* Control operational costs and ensure adherence to budgets
* Implement procedures to reduce shrinkage and improve stock accuracy
* Maintain store equipment, infrastructure, and safety standards
* Monitor hygiene, sanitation, and service quality standards
* Coordinate maintenance activities with internal teams and external vendors
* Identify operational issues and recommend process improvements
Ideal Profile
* 5 to 7 years of experience in supermarket, retail, or restaurant operations
* Strong understanding of inventory management and store operations
* Proven leadership experience managing teams in fast-paced environments
* Strong problem-solving and decision-making abilities
* Excellent communication and interpersonal skills
* Ability to manage multiple operational priorities effectively
* Fluent in English, Arabic is an advantage
Skills Set
* Store operations and fulfillment management
* Inventory control and stock optimization
* Workforce planning and team supervision
* Cost control and operational efficiency
* Process improvement and performance tracking
Why Join Us
* Opportunity to manage operations in a fast-growing digital commerce environment
* Work in a dynamic, high-performance culture
* Exposure to large-scale fulfillment and logistics operations
* Career growth within a leading technology-driven platform
About the Company
talabat is a leading online delivery and q-commerce platform in the MENA region, part of Delivery Hero. The company focuses on innovation, operational excellence, and scalable growth, offering professionals opportunities to thrive in a fast-evolving digital ecosystem.
