Ticket Reservation Agent Job Vacancy in UAE
Industry: Travel and Tourism
Career Level: Mid Career
Location: Dubai, Deira
Salary: AED 4,001 - 5,000
Experience: 1 - 2 Years
Employment Type: Full Time
Gender: Open to All
Contact Number: 0542492344
Email: hr.jeshnagmail.com
Job Description:
We are seeking a detail-oriented and customer-driven individual to join our dynamic team in Dubai as a Ticket Reservation Agent. In this role, you will be the frontline of our travel operations, assisting clients with their booking needs and ensuring a seamless travel experience.
Key Responsibilities:
Manage inbound and outbound calls for ticket reservations and travel inquiries.
Provide comprehensive information regarding travel options, schedules, and pricing.
Accurately process bookings, modifications, and cancellations.
Conduct all transactions in an efficient manner, adhering to company policies.
Address customer concerns and issues swiftly, ensuring satisfaction.
Keep precise records of bookings and interactions with customers.
Remain informed about the latest airline policies, travel regulations, and industry developments.
Qualifications:
Demonstrated experience in ticket reservation or related roles.
Skilled in the use of reservation systems and various computer applications.
Exceptional communication and customer service capabilities.
Keen attention to detail with strong organizational skills.
Resilient under pressure with the capacity to handle multiple tasks.
Proficient in English; multilingual abilities are advantageous.
Willingness to work flexible shifts, including weekends and holidays.
Location: Dubai
Application Process:
Interested candidates are invited to submit their resume to hr.jeshnagmail.com or reach out to us at 0542492344 for further information.