Area Manager - Shift Operations
Posted date [2026-04-29]
(ID: 44663)
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Job Snapshot
Role: Area Manager - Shift Operations
Location: Dubai, UAE
Industry: Logistics and Supply Chain
Function: Operations-Plant Management
Experience: Graduate Level
Job Type: Full-time
Position Overview
Area Manager - Shift Operations role in Dubai, UAE within the Logistics and Supply Chain industry for graduates and early-career professionals ready to lead operational teams across fulfillment, delivery, and warehouse environments. This position focuses on shift leadership, productivity improvement, and customer service excellence while maintaining strong safety standards and operational efficiency across the site.
Job Details
Country: UAE
City: Dubai
Industry: Logistics and Supply Chain
Function: Operations-Plant Management
Salary: 9000-14000
Estimated salary range based on similar jobs in the job city. Final offer to be confirmed by the employer.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Context
The Area Manager supports daily shift operations by leading teams, improving workflow performance, and ensuring customer expectations are consistently achieved. This role helps maintain safe and productive operations by balancing team leadership, performance analysis, and process improvements across a busy logistics environment.
Key Responsibilities
* Promote a strong culture of workplace safety and employee wellbeing across all operational shifts
* Monitor team productivity and implement corrective actions to maintain high quality and performance standards
* Lead and support shift teams while handling administrative and operational responsibilities
* Build a positive team culture through coaching, communication, and performance support
* Analyze operational performance and recommend process improvements to improve customer service and efficiency
* Collaborate with other managers to standardize shift processes across departments
* Manage routine operational tasks, escalations, and contingency planning for daily site activities
* Review business metrics and performance reports to support decision-making and planning
* Work with engineers and technical teams to evaluate operational improvements and system changes
* Coordinate with internal teams and external partners to meet delivery targets and business goals
Ideal Profile
* Completed university degree before start date or graduated within the last 24 months
* Strong written and spoken English communication skills
* Experience in data analysis and reporting
* Ability to prepare accurate, clear, and professional written communication
* Strong problem-solving and decision-making ability in fast-paced environments
* Experience working with multiple stakeholder groups preferred
* Experience managing workforce teams in logistics, fulfillment, manufacturing, engineering, or production environments is an advantage
* Knowledge of Microsoft Office Suite including Excel, Word, and Outlook preferred
* SQL knowledge in a professional environment is an added advantage
Skills Set
* Shift Management
* Operations Management
* Team Leadership
* Logistics Operations
* Fulfillment Center Support
* Process Improvement
* Data Analysis
* Performance Reporting
* Workplace Safety
* Stakeholder Management
* Microsoft Office
* SQL Basics
Why Join Us
* Build leadership experience in one of the world’s largest logistics and operations networks
* Gain hands-on exposure to fulfillment, delivery, and warehouse operations
* Develop strong management and analytical skills in a fast-paced environment
* Work closely with experienced leaders, engineers, and operational teams
* Join a global company known for innovation, customer focus, and long-term career growth
About the Company
Q-Express Documents Transport supports large-scale logistics, fulfillment, and delivery operations across Dubai and the UAE. As part of Amazon’s operational network, the company helps maintain fast, reliable, and customer-focused services through strong workforce management, efficient site operations, and continuous process improvement across the region.
