Business Analyst - Capacity Operations
Job Description and Requirements
Business Analyst - Capacity OperationsJob Snapshot
Role: Business Analyst
Location: Dubai, UAE
Industry: Logistics and Supply Chain
Function: Business Analysis-Research
Experience: Not specified
Job Type: Full Time
Position Overview
Amazon is hiring a Business Analyst in Dubai, UAE to support capacity operations for the AMET region covering Africa, the Middle East, and Turkey. The role combines business analysis, SQL-based data engineering, operational metrics, and cross-functional collaboration to support informed decision-making across Amazon\'s supply chain network.
The Business Analyst will work with business, program, product, and technical teams to retrieve and analyse data, investigate operational challenges, develop meaningful metrics, and translate complex findings into actionable insights. The position requires advanced analytical capability, strong business judgement, and the ability to operate independently in a fast-moving environment.
Job Details
Country: UAE
City: Dubai
Industry: Logistics and Supply Chain
Function: Business Analysis-Research
Salary: Not disclosed
Gender: No Preference
Candidate Nationality: Candidates
Job Type: Full Time
Work Arrangement: On-site
Key Responsibilities
* Perform data analysis by developing ETL queries using SQL and Datanet platforms.
* Retrieve and aggregate information from multiple data sources.
* Transform complex datasets into clear and actionable information for business decision-making.
* Analyse operational and business problems to identify underlying root causes.
* Use analytical findings to identify forward-looking opportunities and potential improvements.
* Design new business metrics based on evolving operational requirements.
* Enhance existing metrics to support future business processes and sustainable operations.
* Develop structured analysis that enables stakeholders to evaluate capacity and operational performance.
* Understand relevant tools and processes and support seller adoption.
* Communicate complex analysis and insights clearly to stakeholders and business leaders.
* Present analytical findings effectively through both written and verbal communication.
Capacity Operations and Business Analysis
The role supports capacity operations across the AMET region and requires collaboration across multiple teams and locations. The Business Analyst will work on complex initiatives where technical data requirements and commercial priorities intersect.
Success requires the ability to understand both engineering and business considerations, manage ambiguity, and maintain attention to detail while progressing analytical and operational objectives independently.
Basic Qualifications
* Bachelor\'s degree or BS degree.
* Knowledge of SQL and ETL.
* Advanced knowledge of Microsoft Excel.
Preferred Qualifications
* Experience with data analytics platforms such as Power BI, Python, SQL, or Tableau.
Alternatively, relevant experience may include solving complex business challenges through accurate and timely financial models, analysis, and recommendations that have demonstrated measurable business impact such as financial savings, operational improvements, or customer benefits.
Analytical and Technical Capabilities
* SQL query development.
* ETL and data extraction.
* Advanced Microsoft Excel.
* Data aggregation and analysis.
* Business metrics development.
* Root cause analysis.
* Power BI, Python, SQL, or Tableau experience.
* Business and operational problem-solving.
* Presentation and stakeholder communication.
* Ability to convert complex analysis into actionable business insights.
Candidate Profile
The position suits a self-directed analyst who can work effectively in a fast-paced and evolving environment. Strong organisational, communication, and presentation skills are important, along with the ability to take ownership of objectives and work across business, program, product, and technical teams.
Candidates should be comfortable handling complex data, developing original approaches to business problems, and using analytical evidence to support operational decisions.
About the Company
Amazon operates technology, commerce, logistics, and customer-focused businesses across global markets. This Dubai opportunity supports Amazon\'s AMET supply chain capacity operations, with the source vacancy identifying Q-Express Documents Transport as the employing company.



