EF Prime Analyst - E-Commerce Fulfillment and Customer Experience – Dubai UAE
Posted date [2026-03-20]
(ID: 42939)
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Position Overview
EF Prime Analyst - E-Commerce Fulfillment and Customer Experience role in Dubai UAE focuses on enhancing Prime delivery experience through data-driven analysis, operational planning, and continuous improvement initiatives within Amazon’s external fulfillment network across the MENA region.
Job Details
Country: UAE
City: Dubai
Industry: Logistics and Supply Chain
Function: Analyst
Salary: 12000–18000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities
* Support planning and execution of initiatives to improve Prime customer experience
* Analyze operational data and performance metrics to identify improvement opportunities
* Collaborate with cross-functional teams to optimize fulfillment and delivery processes
* Monitor channel performance and recommend strategies to enhance delivery speed and quality
* Assist in developing and implementing process improvements using automation and analytics
* Track program performance and provide insights to support decision-making
* Contribute to strategic initiatives focused on customer satisfaction and operational efficiency
* Maintain accurate reporting and documentation for ongoing projects
Ideal Profile
* Bachelor’s degree in Business Intelligence, Finance, Engineering, Statistics, Computer Science, Mathematics, or related field
* Strong analytical skills with experience in data interpretation and reporting
* Experience in program or project management is an advantage
* Ability to work with cross-functional teams in a fast-paced environment
* Knowledge of data analysis tools and process improvement techniques
* Strong problem-solving and critical thinking skills
* Excellent communication and organizational abilities
Why Join Us
* Opportunity to work on high-impact customer experience initiatives within a global organization
* Exposure to advanced fulfillment and logistics operations
* Competitive salary and career growth opportunities
* Dynamic work environment focused on innovation and data-driven decisions
* Collaboration with diverse teams across the region
About the Company
Amazon, through Q-Express Documents Transport in Dubai, operates a rapidly expanding logistics and fulfillment network supporting e-commerce growth across the Middle East and North Africa. The company is committed to delivering fast, reliable, and customer-focused solutions while offering professionals opportunities to grow within a global, technology-driven organization.
