Logistics Executive - Last Mile Operations
Posted date [2026-08-21]
(ID: 49923)
 |
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Job Description and Requirements
Logistics Executive - Last Mile OperationsJob Snapshot
Role: Logistics Executive - Last Mile Operations
Location: Dubai, United Arab Emirates
Industry: Logistics and Supply Chain
Function: Logistics
Experience: 1+ years of relevant operational or administrative experience
Job Type: Full-time
Position Overview
Logistics Executive - Last Mile Operations in Dubai, United Arab Emirates is a Logistics and Supply Chain opportunity supporting Amazon\'s fast-paced last-mile network, operational programs, partner coordination, payment processes, and issue resolution. Amazon is hiring an organized and analytical logistics professional to provide on-ground operational support, investigate complex service issues, monitor business risks, coordinate stakeholders, and help maintain timely payments and high delivery standards.
Job Details
Country: United Arab Emirates
City: Dubai
Industry: Logistics and Supply Chain
Function: Logistics
Salary: 7000-11000
Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role
Context
The Logistics Executive supports both operations and program teams responsible for maintaining reliable execution across Amazon\'s last-mile network. The position combines operational follow-up, stakeholder coordination, data analysis, payment administration, and program support.
A major part of the role involves identifying situations that could disrupt operations, investigating their causes, escalating issues quickly, and coordinating resolution before they create wider business impact. The Logistics Executive also helps program teams gather operational insights that can be used to improve processes, partner experience, and long-term program performance.
Key Responsibilities
* Provide daily on-ground support to operations and program teams across last-mile activities.
* Investigate operational callouts, exceptions, and recurring issues requiring detailed analysis.
* Monitor unresolved operational situations and coordinate timely corrective actions.
* Act as a liaison between internal teams, external partners, and program stakeholders.
* Review operational data across multiple tools and dashboards to identify trends, discrepancies, and risks.
* Escalate off-standard operational conditions promptly to the appropriate teams.
* Support initiatives designed to reduce business risk and maintain Amazon service expectations.
* Manage and follow end-to-end payment processes involving external partners and operational stakeholders.
* Raise purchase orders and maintain accurate supporting documentation.
* Track payment status and work with relevant teams to ensure completion within agreed service-level timelines.
* Investigate delayed or incorrect payments and coordinate resolution with responsible stakeholders.
* Analyze large datasets in Microsoft Excel to support operational decisions and program reporting.
* Maintain accurate trackers covering payments, operational issues, partner activity, and outstanding actions.
* Gather insights from daily operations and share findings with program teams.
* Assist with improving program processes, tools, dashboards, and operational workflows.
* Support partner experience by ensuring issues are communicated clearly and resolved efficiently.
* Maintain detailed records and follow through on action items until closure.
* Work flexibly across shifts, weekends, nights, holidays, or overtime when operational requirements demand it.
Ideal Profile
* High school diploma or equivalent qualification.
* At least 1 year of experience working with computers and Microsoft Office applications.
* Strong working knowledge of Microsoft Excel, Outlook, and Word.
* Experience supporting logistics, operations, program coordination, payments, or similar business processes is valuable.
* Comfortable working with large volumes of operational data from multiple systems and dashboards.
* Able to identify discrepancies and investigate issues thoroughly before recommending action.
* Previous exposure to purchase orders, payment processing, invoicing, or SLA tracking is advantageous.
* Strong attention to detail when handling operational and financial information.
* Organized approach to managing multiple priorities, open issues, and deadlines.
* Confident communicating with internal teams and external business partners.
* Able to remain composed and responsive when operational problems require urgent attention.
* Willing to work a flexible schedule that may include weekends, nights, holidays, and overtime.
* Able to meet the physical requirements associated with operational site work, including extended standing or walking and handling items weighing up to 49 pounds.
Skills Set
* Last-mile logistics
* Logistics operations
* Operational issue investigation
* Partner coordination
* Payment process management
* Purchase order processing
* SLA tracking
* Microsoft Excel
* Microsoft Outlook
* Microsoft Word
* Data analysis
* Operational dashboards
* Large dataset review
* Payment reconciliation
* Operational reporting
* Business risk monitoring
* Stakeholder management
* Issue escalation
* Root cause analysis
* Program support
* Process improvement
* Partner performance support
* Action tracking
* Operational documentation
* Last-mile delivery support
Why Join Us
This role offers hands-on exposure to Amazon\'s busy last-mile Logistics and Supply Chain operations in Dubai, with responsibility extending beyond routine coordination into investigations, payment management, data analysis, partner support, and program improvement.
It is a strong opportunity for someone looking to develop deeper experience in logistics operations while working across both front-line execution and program-level processes. The position provides practical insight into how delivery networks, operational data, financial workflows, and external partners are managed together to maintain service reliability at scale.
About the Company
Amazon operates a global technology, e-commerce, fulfillment, and delivery network serving customers through highly coordinated logistics systems. Q-Express Documents Transport supports Amazon delivery activities in the region, helping connect operational sites, delivery partners, program teams, and last-mile processes required for reliable customer fulfillment.
The Logistics Executive supports both operations and program teams responsible for maintaining reliable execution across Amazon\'s last-mile network. The position combines operational follow-up, stakeholder coordination, data analysis, payment administration, and program support.
A major part of the role involves identifying situations that could disrupt operations, investigating their causes, escalating issues quickly, and coordinating resolution before they create wider business impact. The Logistics Executive also helps program teams gather operational insights that can be used to improve processes, partner experience, and long-term program performance.
Key Responsibilities
* Provide daily on-ground support to operations and program teams across last-mile activities.
* Investigate operational callouts, exceptions, and recurring issues requiring detailed analysis.
* Monitor unresolved operational situations and coordinate timely corrective actions.
* Act as a liaison between internal teams, external partners, and program stakeholders.
* Review operational data across multiple tools and dashboards to identify trends, discrepancies, and risks.
* Escalate off-standard operational conditions promptly to the appropriate teams.
* Support initiatives designed to reduce business risk and maintain Amazon service expectations.
* Manage and follow end-to-end payment processes involving external partners and operational stakeholders.
* Raise purchase orders and maintain accurate supporting documentation.
* Track payment status and work with relevant teams to ensure completion within agreed service-level timelines.
* Investigate delayed or incorrect payments and coordinate resolution with responsible stakeholders.
* Analyze large datasets in Microsoft Excel to support operational decisions and program reporting.
* Maintain accurate trackers covering payments, operational issues, partner activity, and outstanding actions.
* Gather insights from daily operations and share findings with program teams.
* Assist with improving program processes, tools, dashboards, and operational workflows.
* Support partner experience by ensuring issues are communicated clearly and resolved efficiently.
* Maintain detailed records and follow through on action items until closure.
* Work flexibly across shifts, weekends, nights, holidays, or overtime when operational requirements demand it.
Ideal Profile
* High school diploma or equivalent qualification.
* At least 1 year of experience working with computers and Microsoft Office applications.
* Strong working knowledge of Microsoft Excel, Outlook, and Word.
* Experience supporting logistics, operations, program coordination, payments, or similar business processes is valuable.
* Comfortable working with large volumes of operational data from multiple systems and dashboards.
* Able to identify discrepancies and investigate issues thoroughly before recommending action.
* Previous exposure to purchase orders, payment processing, invoicing, or SLA tracking is advantageous.
* Strong attention to detail when handling operational and financial information.
* Organized approach to managing multiple priorities, open issues, and deadlines.
* Confident communicating with internal teams and external business partners.
* Able to remain composed and responsive when operational problems require urgent attention.
* Willing to work a flexible schedule that may include weekends, nights, holidays, and overtime.
* Able to meet the physical requirements associated with operational site work, including extended standing or walking and handling items weighing up to 49 pounds.
Skills Set
* Last-mile logistics
* Logistics operations
* Operational issue investigation
* Partner coordination
* Payment process management
* Purchase order processing
* SLA tracking
* Microsoft Excel
* Microsoft Outlook
* Microsoft Word
* Data analysis
* Operational dashboards
* Large dataset review
* Payment reconciliation
* Operational reporting
* Business risk monitoring
* Stakeholder management
* Issue escalation
* Root cause analysis
* Program support
* Process improvement
* Partner performance support
* Action tracking
* Operational documentation
* Last-mile delivery support
Why Join Us
This role offers hands-on exposure to Amazon\'s busy last-mile Logistics and Supply Chain operations in Dubai, with responsibility extending beyond routine coordination into investigations, payment management, data analysis, partner support, and program improvement.
It is a strong opportunity for someone looking to develop deeper experience in logistics operations while working across both front-line execution and program-level processes. The position provides practical insight into how delivery networks, operational data, financial workflows, and external partners are managed together to maintain service reliability at scale.
About the Company
Amazon operates a global technology, e-commerce, fulfillment, and delivery network serving customers through highly coordinated logistics systems. Q-Express Documents Transport supports Amazon delivery activities in the region, helping connect operational sites, delivery partners, program teams, and last-mile processes required for reliable customer fulfillment.
