Logistics Leader - Special Handling Network
Job Description and Requirements
Logistics Leader - Special Handling NetworkJob Snapshot
Role: Logistics Leader - Special Handling Network
Location: Dubai, United Arab Emirates
Industry: Logistics and Supply Chain
Function: Management
Experience: Minimum 3 years of employee and performance management experience
Job Type: Full-time
Position Overview
Logistics Leader - Special Handling Network in Dubai, United Arab Emirates is a Logistics and Supply Chain leadership opportunity focused on Amazon\'s AMXL Special Handling Network, multi-site operations, compliance, continuous improvement, and large-item fulfillment. Amazon is hiring an experienced operations leader to oversee Area Managers and Operations Supervisors, strengthen network standards, improve site performance, and drive scalable operational improvements across MENA Specialty Fulfillment.
Job Details
Country: United Arab Emirates
City: Dubai
Industry: Logistics and Supply Chain
Function: Management
Salary: 26000-38000
Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role
The Logistics Leader will manage operational performance across Amazon\'s Special Handling Network, supporting AMXL activities designed for products requiring specialized fulfillment, transportation, or delivery processes.
The role combines multi-site leadership, operational governance, compliance monitoring, Lean improvement, data analysis, and people management. The leader will work across multiple facilities and coordinate with internal teams, external partners, MENA Process Owners, ACES, and local Process Managers to maintain consistent operating standards.
By identifying performance patterns, conducting detailed audits, and converting operational data into improvement actions, the Logistics Leader will help strengthen reliability, efficiency, safety, and customer experience across the network.
Key Responsibilities
* Lead operational oversight across multiple AMXL Special Handling Network locations.
* Manage and develop Area Managers, Operations Supervisors, and frontline operational teams.
* Deploy continuous improvement standards across assigned sites in coordination with MENA Process Owners, MENA ACES, and local Process Managers.
* Monitor site performance and identify operational gaps requiring corrective action.
* Develop and implement improvements that strengthen productivity, service quality, and network consistency.
* Conduct operational audits against established SOPs, requirements, restrictions, and compliance standards.
* Analyze audit results and translate findings into practical process improvement initiatives.
* Track adherence to operational standards and ensure corrective actions are completed within appropriate timelines.
* Train Logistics Supervisors and associates on operating practices, procedures, and compliance expectations.
* Provide clear direction to teams when deviations from established norms are identified.
* Maintain effective communication between internal Amazon teams and external stakeholders.
* Protect business objectives, confidentiality, operational limits, and information privacy when coordinating across stakeholder groups.
* Consolidate data from multiple operational sources to identify trends, recurring problems, and improvement opportunities.
* Evaluate current performance trends and anticipate potential future operational risks.
* Use structured data analysis to support decision-making and prioritize interventions.
* Apply Lean principles and continuous improvement methodologies to reduce inefficiencies and strengthen operational flow.
* Support timely network launches by coordinating operational readiness with internal and external partners.
* Monitor launch milestones and address issues that could affect scheduled implementation.
* Maintain strong working relationships across sites, leadership teams, support functions, and partner organizations.
* Communicate operational risks promptly and provide clear recommendations for resolution.
* Support strategic initiatives that improve network scalability, customer experience, and revenue-generating operations.
* Maintain disciplined reporting and provide leadership visibility into operational performance, compliance, and improvement activity.
* Work flexibly across different shifts, work areas, weekends, nights, and holidays when operational requirements demand it.
Ideal Profile
Candidates should have at least three years of experience managing employees and performance within an operational environment.
A bachelor\'s degree or equivalent qualification is required, although candidates with at least two years of Amazon full-time employee experience may also meet the relevant qualification criteria.
The position is particularly suitable for professionals with experience in logistics, fulfillment, transportation, warehouse operations, specialty handling, multi-site management, or other high-volume operational environments.
Strong analytical ability is important because the role requires detailed review of operational data, performance trends, compliance results, and recurring process issues.
Candidates should demonstrate sound people leadership, strong organizational skills, and the ability to communicate clearly when operational situations require rapid intervention.
At least three years of experience working with performance metrics, process improvement, or Lean techniques is preferred.
Skills Set
Management
AMXL operations
Special Handling Network
Specialty Fulfillment
Multi-site operations
Logistics leadership
Area management
Operations supervision
Employee management
Performance management
Continuous improvement
Lean methodologies
Operational compliance
SOP audits
Site audits
Process improvement
Operational standards
Performance metrics
Data analysis
Trend analysis
Root cause analysis
Corrective action planning
Operational reporting
Network operations
Site performance
Launch readiness
Stakeholder management
Cross-functional collaboration
Process governance
Customer experience
Operations training
Team development
Information privacy
Operational risk
Problem solving
Network standardization
Fulfillment operations
Why Join Us
Amazon\'s Special Handling Network provides exposure to complex Logistics and Supply Chain operations where standard fulfillment processes must be adapted for larger, heavier, or operationally specialized products.
This position offers the opportunity to influence performance across multiple sites while developing experience in network leadership, Lean improvement, operational compliance, people management, and data-driven decision-making. The scale and complexity of AMXL operations can support future progression into senior operations, regional logistics, fulfillment leadership, or broader network management roles.
About the Company
Amazon is a global technology and e-commerce company operating extensive fulfillment, transportation, and customer service networks. Its Specialty Fulfillment organization manages specialized operational models such as AMXL, combining people, technology, process standards, and continuous improvement to handle complex customer orders while maintaining consistent service and operational performance.



