Logistics Supervisor - Transportation Operations
Posted date [2026-10-04]
(ID: 52935)
 |
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Job Description and Requirements
Logistics Supervisor - Transportation OperationsJob Snapshot
Role: Logistics Supervisor
Location: Dubai, UAE
Industry: Logistics and Supply Chain
Function: Logistics
Experience: Experience managing teams, planning, performance metrics and process improvement
Job Type: Full Time
Position Overview
Amazon is hiring a Logistics Supervisor in Dubai, UAE to support the daily management of delivery station operations within its transportation network. The role combines frontline team supervision, safety management, operational KPI ownership, driver workload coordination and continuous improvement, with responsibility for deputizing for the Shift Manager when required.
The Logistics Supervisor will lead logistics assistants, coordinators, delivery associates and UTR Associates while working closely with Delivery Service Providers and supporting departments. Success in this position requires strong operational discipline, attention to detail and the ability to maintain safety, quality and productivity standards in a fast-moving logistics environment.
Job Details
Country: UAE
City: Dubai
Industry: Logistics and Supply
Chain
Function: Logistics
Salary: Not disclosed
Gender: No Preference
Candidate Nationality: Not specified
Job Type: Full Time
Work Arrangement: On-site
Your Responsibilities
Support the overall daily management of delivery station operations and step in for the Shift Manager when required.
The Logistics Supervisor will coordinate operational activities across the shift, maintain visibility over workflows and ensure teams follow established procedures while meeting expected service and performance standards.
Safety and Operational Standards
Safety is a central responsibility of the position. The Logistics Supervisor will continually look for opportunities to strengthen safe working practices across the delivery station.
- Ensure Standard Operating Procedures are followed across day-to-day processes.
- Identify and escalate deviations from established SOPs.
- Highlight departures from required safety standards.
- Maintain high safety standards on the operational floor for all stakeholders.
- Monitor activities throughout the shift and address operational concerns.
- Promote consistent adherence to Amazon\'s established processes.
Team Supervision
Lead logistics assistants, coordinators, delivery associates and UTR Associates to support safe and efficient execution of daily operations.
- Brief teams on workloads, priorities and operational expectations.
- Monitor coordinator and associate performance.
- Coach employees when additional support or performance improvement is required.
- Manage UTR Associates and drive performance toward established standards.
- Train and mentor new Associates.
- Ensure new team members receive the operational knowledge required to perform their duties successfully.
- Participate in interviews for associate positions.
- Support absence and performance management activities.
- Identify training requirements across the team.
- Continuously monitor departmental productivity.
Transportation and Delivery Operations
The Logistics Supervisor will maintain close oversight of drivers and delivery activities to help ensure shipments are handled in line with operational expectations.
- Brief drivers and associates on assigned workloads.
- Monitor workload execution throughout the shift.
- Supervise logistics activities to support successful shipment delivery.
- Communicate with Delivery Service Providers regarding performance and service expectations.
- Work with providers to improve the quality of operational deliverables.
- Follow up on process-related issues and coordinate their resolution.
Performance and KPI Management
Own assigned operational KPIs and work to maintain performance at agreed thresholds.
The role requires regular measurement and monitoring of workflows and daily metrics. This information will be used to support the Operations Manager with tracking, trending and reporting site performance.
Where performance falls below expectations, the Logistics Supervisor will help identify the underlying operational issue, provide appropriate coaching and support actions designed to restore expected performance.
Process Improvement
Partner with supporting departments to identify opportunities to improve logistics processes and daily operations.
The position requires a practical approach to resolving process issues while maintaining safety, service quality and operational consistency. The Logistics Supervisor will follow up on identified issues and contribute to improvements that strengthen delivery station performance.
Administrative Responsibilities
Accurate administration is essential to maintaining effective transportation operations.
- Ensure operational administrative tasks are completed accurately and fully.
- Maintain appropriate workload and performance information.
- Monitor daily metrics and operational workflows.
- Support regular site performance reporting.
- Track operational trends requiring management attention.
- Maintain accurate information required for shift and performance management.
Resource Planning
Working with the Operations Manager, the Logistics Supervisor will help ensure the function has appropriate staffing and operational support.
This includes identifying training needs, supporting absence and performance management, coaching employees and continuously monitoring departmental productivity to ensure resources are aligned with operational requirements.
Basic Qualifications
- Experience managing teams.
- Experience with planning.
- Experience working with performance metrics.
- Experience with process improvement.
Preferred Qualifications
- Experience in logistics.
- Experience with data analysis.
Operational Skills
- Logistics and transportation operations.
- Team supervision and coaching.
- Operational KPI management.
- Standard Operating Procedure compliance.
- Safety monitoring.
- Driver and associate workload coordination.
- Performance monitoring.
- Process improvement.
- Data analysis.
- Operational reporting.
- Resource planning.
- Delivery Service Provider coordination.
- Problem resolution.
- Training and mentoring.
- Performance and absence management.
Working Requirements
The successful candidate must be flexible to work different shifts according to operational requirements and be available for overtime when needed.
The position requires active involvement in daily delivery station operations and the ability to respond effectively to changing workloads, staffing requirements and performance priorities.
Workplace Inclusion
Amazon promotes an inclusive working environment and provides workplace accommodations or adjustments during the application, interview and onboarding process for candidates with disabilities who require support.
About the Company
This Amazon position is associated with Q Express Documents Transport LLC - Dubai South Branch - L14. The Logistics Supervisor will support Amazon\'s transportation operations in Dubai, focusing on safe execution, team performance, delivery workflows and continuous operational improvement.
Function: Logistics
Salary: Not disclosed
Gender: No Preference
Candidate Nationality: Not specified
Job Type: Full Time
Work Arrangement: On-site
Your Responsibilities
Support the overall daily management of delivery station operations and step in for the Shift Manager when required.
The Logistics Supervisor will coordinate operational activities across the shift, maintain visibility over workflows and ensure teams follow established procedures while meeting expected service and performance standards.
Safety and Operational Standards
Safety is a central responsibility of the position. The Logistics Supervisor will continually look for opportunities to strengthen safe working practices across the delivery station.
- Ensure Standard Operating Procedures are followed across day-to-day processes.
- Identify and escalate deviations from established SOPs.
- Highlight departures from required safety standards.
- Maintain high safety standards on the operational floor for all stakeholders.
- Monitor activities throughout the shift and address operational concerns.
- Promote consistent adherence to Amazon\'s established processes.
Team Supervision
Lead logistics assistants, coordinators, delivery associates and UTR Associates to support safe and efficient execution of daily operations.
- Brief teams on workloads, priorities and operational expectations.
- Monitor coordinator and associate performance.
- Coach employees when additional support or performance improvement is required.
- Manage UTR Associates and drive performance toward established standards.
- Train and mentor new Associates.
- Ensure new team members receive the operational knowledge required to perform their duties successfully.
- Participate in interviews for associate positions.
- Support absence and performance management activities.
- Identify training requirements across the team.
- Continuously monitor departmental productivity.
Transportation and Delivery Operations
The Logistics Supervisor will maintain close oversight of drivers and delivery activities to help ensure shipments are handled in line with operational expectations.
- Brief drivers and associates on assigned workloads.
- Monitor workload execution throughout the shift.
- Supervise logistics activities to support successful shipment delivery.
- Communicate with Delivery Service Providers regarding performance and service expectations.
- Work with providers to improve the quality of operational deliverables.
- Follow up on process-related issues and coordinate their resolution.
Performance and KPI Management
Own assigned operational KPIs and work to maintain performance at agreed thresholds.
The role requires regular measurement and monitoring of workflows and daily metrics. This information will be used to support the Operations Manager with tracking, trending and reporting site performance.
Where performance falls below expectations, the Logistics Supervisor will help identify the underlying operational issue, provide appropriate coaching and support actions designed to restore expected performance.
Process Improvement
Partner with supporting departments to identify opportunities to improve logistics processes and daily operations.
The position requires a practical approach to resolving process issues while maintaining safety, service quality and operational consistency. The Logistics Supervisor will follow up on identified issues and contribute to improvements that strengthen delivery station performance.
Administrative Responsibilities
Accurate administration is essential to maintaining effective transportation operations.
- Ensure operational administrative tasks are completed accurately and fully.
- Maintain appropriate workload and performance information.
- Monitor daily metrics and operational workflows.
- Support regular site performance reporting.
- Track operational trends requiring management attention.
- Maintain accurate information required for shift and performance management.
Resource Planning
Working with the Operations Manager, the Logistics Supervisor will help ensure the function has appropriate staffing and operational support.
This includes identifying training needs, supporting absence and performance management, coaching employees and continuously monitoring departmental productivity to ensure resources are aligned with operational requirements.
Basic Qualifications
- Experience managing teams.
- Experience with planning.
- Experience working with performance metrics.
- Experience with process improvement.
Preferred Qualifications
- Experience in logistics.
- Experience with data analysis.
Operational Skills
- Logistics and transportation operations.
- Team supervision and coaching.
- Operational KPI management.
- Standard Operating Procedure compliance.
- Safety monitoring.
- Driver and associate workload coordination.
- Performance monitoring.
- Process improvement.
- Data analysis.
- Operational reporting.
- Resource planning.
- Delivery Service Provider coordination.
- Problem resolution.
- Training and mentoring.
- Performance and absence management.
Working Requirements
The successful candidate must be flexible to work different shifts according to operational requirements and be available for overtime when needed.
The position requires active involvement in daily delivery station operations and the ability to respond effectively to changing workloads, staffing requirements and performance priorities.
Workplace Inclusion
Amazon promotes an inclusive working environment and provides workplace accommodations or adjustments during the application, interview and onboarding process for candidates with disabilities who require support.
About the Company
This Amazon position is associated with Q Express Documents Transport LLC - Dubai South Branch - L14. The Logistics Supervisor will support Amazon\'s transportation operations in Dubai, focusing on safe execution, team performance, delivery workflows and continuous operational improvement.
