Operations Lead - Shift Supervision
Posted date [2026-09-25]
(ID: 52553)
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Job Description and Requirements
Operations Lead - Shift SupervisionJob Snapshot
Role: Operations Lead - Supervisor
Location: Dubai, UAE
Industry: Logistics and Supply Chain
Function: Logistics
Experience: 1+ years of Microsoft Office experience
Job Type: Full Time
Position Overview
Amazon is hiring an Operations Lead - Supervisor in Dubai, UAE to support the safe, efficient, and consistent execution of daily operations at an operational site. Working closely with the Shift-Area Manager, the role serves as a key point of contact for employees during the shift, monitors workflows and performance, supports frontline teams, and uses operational data to improve safety, quality, and productivity.
Job Details
Country: UAE
City: Dubai
Industry: Logistics and Supply Chain
Function: Logistics
Salary: Not disclosed
Gender: No Preference
Candidate Nationality: Not specified
Job Type: Full Time
Work Arrangement: On-site
Key Job Responsibilities
- Measure and monitor workflows and track onsite operational performance.
- Provide relevant shift information to frontline management to support operational
performance across shifts.
- Support and train employees in their daily responsibilities and help teams deliver the required level of service.
- Supervise employees during daily operational activities.
- Support the Shift-Area Manager with projects focused on process improvement.
- Help maintain a safe working environment and support workforce engagement.
- Work with other departments to resolve common operational issues and address support requirements in key performance areas.
- Analyze operational data to identify opportunities to improve safety, quality, and productivity.
- Help ensure employees follow established processes, safety requirements, quality procedures, and shift priorities.
- Escalate operational issues to the appropriate manager when required.
- Provide direction to team members when acting as the most senior person on shift.
A Day in the Life
The Operations Lead - Supervisor works directly within an Amazon operational site and helps the Shift-Area Manager execute the daily shift plan. This includes supporting pre-shift meetings, monitoring workflows, checking adherence to safety and quality processes, and keeping teams focused on the day\'s operational priorities.
The position is hands-on and provides regular exposure to the tools and systems used to manage Amazon operations. Depending on shift requirements, the Operations Lead - Supervisor may also need to provide immediate direction to employees to keep work progressing safely and efficiently.
Basic Qualifications
- 1+ years of experience using Microsoft Office products and applications.
- 1+ years of experience with Microsoft Word, Excel, and Outlook.
- High school diploma or equivalent.
- Ability to work a flexible schedule, shift, or work area, including weekends, nights, and holidays.
- Ability to lift up to 49 pounds.
- Ability to stand or walk during shifts lasting up to 12 hours.
- Ability to frequently push, pull, squat, bend, and reach.
Preferred Qualifications
- Knowledge of Lean, Kaizen, or Six Sigma concepts.
About the Company
This position is with Q-Express Documents Transport and supports Amazon operations in Dubai, UAE. Job ID: A10555983.
- Support and train employees in their daily responsibilities and help teams deliver the required level of service.
- Supervise employees during daily operational activities.
- Support the Shift-Area Manager with projects focused on process improvement.
- Help maintain a safe working environment and support workforce engagement.
- Work with other departments to resolve common operational issues and address support requirements in key performance areas.
- Analyze operational data to identify opportunities to improve safety, quality, and productivity.
- Help ensure employees follow established processes, safety requirements, quality procedures, and shift priorities.
- Escalate operational issues to the appropriate manager when required.
- Provide direction to team members when acting as the most senior person on shift.
A Day in the Life
The Operations Lead - Supervisor works directly within an Amazon operational site and helps the Shift-Area Manager execute the daily shift plan. This includes supporting pre-shift meetings, monitoring workflows, checking adherence to safety and quality processes, and keeping teams focused on the day\'s operational priorities.
The position is hands-on and provides regular exposure to the tools and systems used to manage Amazon operations. Depending on shift requirements, the Operations Lead - Supervisor may also need to provide immediate direction to employees to keep work progressing safely and efficiently.
Basic Qualifications
- 1+ years of experience using Microsoft Office products and applications.
- 1+ years of experience with Microsoft Word, Excel, and Outlook.
- High school diploma or equivalent.
- Ability to work a flexible schedule, shift, or work area, including weekends, nights, and holidays.
- Ability to lift up to 49 pounds.
- Ability to stand or walk during shifts lasting up to 12 hours.
- Ability to frequently push, pull, squat, bend, and reach.
Preferred Qualifications
- Knowledge of Lean, Kaizen, or Six Sigma concepts.
About the Company
This position is with Q-Express Documents Transport and supports Amazon operations in Dubai, UAE. Job ID: A10555983.
